Key Scales Ford

It's about the relationship that you establish. My wife and I purchased a new Ford Explorer from Doug Faber in December, 2017. It's now time to replace our second vehicle and there was never a qu My wife and I purchased a new Ford Explorer from Doug Faber in December, 2017. It's now time to replace our second vehicle and there was never a question about where we would go. Doug treats us like family and makes the buying experience a pleasure instead of a chore. I retired as General Manager of a luxury SUV retailer in Alexandria, Virginia and wish that I had people like Doug working for me there; I might not have retired when I did... Charles Beck More

So Easy I started out on the internet doing my homework on Escape models and options. I researched the value of my trade in. I was trying to be prepared to d I started out on the internet doing my homework on Escape models and options. I researched the value of my trade in. I was trying to be prepared to deal with car salesmen. i doubled up on my blood pressure meds. Rich Rysell didn't fit the car salesman stereotype I expected. Rich answered all questions knowledgeably without being a pushy car salesman. The appraisal of my trade hit the high end of the value range of my 2012 Escape. Rich made an offer, i countered and he accepted my counter offer. Unfortunately my fav Ruby Red Metallic color was not in stock. Key Scales Ford found one at a Tampa dealer and got it here in two days. We drove our 2018 Escape Titanium home this afternoon. Key Scales Ford and Rich Rysell made the stressful task of car shopping and trading easy. . Thanks Rich and Key Scales Ford. More

Pleasant experience in purchasing a vehicle Rich is well-versed in his product and answered all questions. Absolutely no pressure. He was willing to show us as many vehicles as needed in order f Rich is well-versed in his product and answered all questions. Absolutely no pressure. He was willing to show us as many vehicles as needed in order for us to find the car we liked. More

Enjoyable experience leasing another Edge from Key Scales . Our pleasant experience was in no small way do to the excellent and personal attention of Fred Almonte. His experience and knowledge of Ford products Our pleasant experience was in no small way do to the excellent and personal attention of Fred Almonte. His experience and knowledge of Ford products help us to make informed decisions regarding our new Ford Edge. He scored some major points with my wife by finding the color she wanted. We appreciated his help in finding the right car and completing a new lease in a short amount of time. More

Thank You Mr.fred almonte Sr. Fred Almonte, worked really great at picking out the truck that I needed and was very helpful in telling me what the vehicle had and ask me if I th Fred Almonte, worked really great at picking out the truck that I needed and was very helpful in telling me what the vehicle had and ask me if I thought I might be interested in this vehicle. I said yes, he than went to get the vehicle to show me the vehicle. After "show and tell" of the vehicle he than asked me if I was still interested in it. I am now driving that F150 4x4 that I wanted all thanks to Fred and the Ford team. More

Fred and Doug are Supreme...visit them now...The BEST ! We had the best experience possible at Key Scales Ford...because of Fred and Doug. You will be happy o work with them! Thank you Fred and Doug! Al & We had the best experience possible at Key Scales Ford...because of Fred and Doug. You will be happy o work with them! Thank you Fred and Doug! Al & Jill More

Professional, efficient and pleasant We experienced a very professional, pleasant transaction. Rich is very knowledgeable and helpful with no pressure. Bryan handled our financing effici We experienced a very professional, pleasant transaction. Rich is very knowledgeable and helpful with no pressure. Bryan handled our financing efficiently and professionally. This is our third vehicle purchase from Key Scales. We are quite happy. More

Angles was great to work with Angles was so pleasant to work with me , she did not push me at all . She answer all of my question and more thank you Angles was so pleasant to work with me , she did not push me at all . She answer all of my question and more thank you More

Great experience! Thanks go out to Rich Rysell and entire KeyScales team! We had a great experience and love our new car! Rich was prepared for each visit we made and Thanks go out to Rich Rysell and entire KeyScales team! We had a great experience and love our new car! Rich was prepared for each visit we made and was concerned about our wait time. We think he went above and beyond to give us the best car-buying adventure. You are the greatest Rich! More

2012 Equinox We would certainly return and recommend this dealership, no pressure, even had to ask for a salesman. That was funny. Love the car. We'll be back We would certainly return and recommend this dealership, no pressure, even had to ask for a salesman. That was funny. Love the car. We'll be back More