Key Scales Ford

Looking for a Ford-250 We had a good experience, however, it felt rushed. As it was getting late in the day, we wanted to come back the next day; but all of a sudden we were We had a good experience, however, it felt rushed. As it was getting late in the day, we wanted to come back the next day; but all of a sudden we were cleaning out our truck and signing papers. We were at the dealership for several hours into the evening. When we wanted to see the old truck the next day when we brought our title back and check for any more belongings, we were told it was already gone to the auction. But today we see on Facebook, it appears that our truck was just sold at your dealership. We are very happy so far with the new truck, but the real test will come when we start hauling a 40' RV. More

Seem less experience The delivery process was quick and easy. Everyone was very friendly and helpful. Vehicle was prepped and ready to go. I have used this dealership for The delivery process was quick and easy. Everyone was very friendly and helpful. Vehicle was prepped and ready to go. I have used this dealership for all my service on my previous vehicle. More

Purchase of New Ford Escape Dealership was very clean and inviting. Our Salesman Rich Rysell was nice and great sense of humor. He took time to talk with us wasn't pushy about b Dealership was very clean and inviting. Our Salesman Rich Rysell was nice and great sense of humor. He took time to talk with us wasn't pushy about buying, worked hard for us on our trade in and what we wanted in a new car. When we picked up our new car went over all the bells and whistles of the car. I would highly recommend Rich Rysell and Key Scales Ford to all my friends and family. Love my new Escape!! More

Amazing Experience We worked with Rich Rysell. We filled out the internet app and he responded very quickly. I told him what we wanted and where we wanted to be and boy We worked with Rich Rysell. We filled out the internet app and he responded very quickly. I told him what we wanted and where we wanted to be and boy did he deliver. Rich and the team were able to do all the work without us even being there. By that same evening we were approved with a payment UNDER what we were hoping for, and hadn't even walked into the dealership yet. Upon our arrival the car was out front and we were immediately able to take a test drive. Key Scales has a great system in place, and this is exactly how car buying should be in 2018. Fast, easy, and so efficient. Thanks for all your help Rich & Key Scales. More

Very helpful Rich R. was very helpful for transfer of title. There was a problem with an old lease agreement. It took a lot of time and work, on Rich`s part to st Rich R. was very helpful for transfer of title. There was a problem with an old lease agreement. It took a lot of time and work, on Rich`s part to straighten things out. More

Family Friendly We bought a 2014 Ford Taurus 3 weeks ago from Stan the Man and Johnathan. Johnathan (still in training) was the only person who walked out to my dad & We bought a 2014 Ford Taurus 3 weeks ago from Stan the Man and Johnathan. Johnathan (still in training) was the only person who walked out to my dad & I when we were browsing one evening. Then that Saturday my husband and our 3 children came and purchased the car. Even with 3 kids running around it was a great experience. More

Found Exact SUV of Our Choice Rich searched until he found the exact model and color we wanted. He worked with the sales manager to get a deal that worked for us. All of this was Rich searched until he found the exact model and color we wanted. He worked with the sales manager to get a deal that worked for us. All of this was done over the phone! Delivered SUV was spotless and Rich explained the features of the car and got us connected to the Ford App. on our smart phone. It was worth the 50 mile drive to this dealership. All staff was courteous and treated us with respect. Completed leasing transaction smoothly and in a timely manner. Thanks to the leasing rep. who answered all my questions as we went through a multitude of documents. Overall, a pleasant and efficient new car buying experience. More

The deal we got was worth the drive from Tampa Key Scales Ford is a enjoyable dealership to work with. Lots of stock to choose from and friendly employees acros the board. They were the only deal Key Scales Ford is a enjoyable dealership to work with. Lots of stock to choose from and friendly employees acros the board. They were the only dealership in Florida with the car we were looking for. They were very fair negotiating with us. I loved the fact that they listened to our trade in value assessment and changed there offer to reflect our assessment. Good people equals good dealership. Go see for yourself. More

Great Experience! Our experience at Key Scales Ford was exceptional. Our sales representative, Robert Brown was great. He went above and beyond all our needs. He took Our experience at Key Scales Ford was exceptional. Our sales representative, Robert Brown was great. He went above and beyond all our needs. He took the time to explain the leasing process to us and also the purchasing process. At the end of the day we decided to lease. In addition, he seen to it that everything we were told was true, My husband and I have purchased many cars from Ford Dealerships and this is one of the best experiences we've ever had. Mr. Brown has a great personality and does a superior job. More