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Key Scales Ford

Leesburg, FL

4.6
1,604 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,604 Reviews of Key Scales Ford

February 03, 2018

Great service Thank you Richard Rysell for a great car buying experience. Straight forward pricing. Rich was a great communicator by email. He is friendly and they More

by Christina18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Bryan Gelfand
Feb 05, 2018 -

Key Scales Ford responded

Thank you for providing feedback regarding your shopping experience with Key Scales Ford. We do our best to make car buying a pleasant experience for our customers. It always great to hear we are doing it right! We look forward to helping you with that next purchase!

February 03, 2018

2015 Ford Edge My name is Michelle Kress. My husband and I were looking for a certain Ford Edge and Fred Almonte , our salesman , did just that. He was very understa More

by Michelle1892
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Feb 05, 2018 -

Key Scales Ford responded

Thank you, Thank you, Thank you, for giving us the opportunity to earn your business! We are so happy Key Scales and Fred could fill your needs and put you in the vehicle you were looking for! Thank you for being a valued Key Scales customer!

February 02, 2018

Very friendly and helpful with our purchase. Rich was very knowledgeable and friendly. He helped up with getting familiar with our new purchase. We were out of state buyers and there were no More

by Mikr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Feb 05, 2018 -

Key Scales Ford responded

Thank you very much for your kind words about our Key Scales family, and for being willing to recommend us to others! I don't expect to see you around our neck of the woods again too soon, but if you are ever in the area please don't hesitate to stop in. We usually have an event going on, like this weeks blood drive, and would love to have you come by!

February 02, 2018

Great job! Rich Rysell was courteous and very helpful in finding the vehicle that met my requirements. I purchased a new Ford 2 years ago and was so pleased with More

by HappyOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Feb 05, 2018 -

Key Scales Ford responded

We love hearing stories about happy returning customers! We are so happy Rich and the Key Scales family could help you out with your next new Ford purchase! If you haven't tried out our service department for maintenance we encourage you to do so. Our service department provides the same 5 stars experience to customers with our knowledge, certified techs!

January 30, 2018

Pleasant experience We bought a new Ford Escape from Keys. Our salesman, Doug Faber, was very professional, low key and very knowledgeable. I would highly recommend him More

by Nova12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Faber, Bryan Gelfand
Jan 31, 2018 -

Key Scales Ford responded

Thank you, thank you, thank you!!! We appreciate the opportunity to earn your business. Our service center is guaranteed to provide you the same quality experiences. Please let us know if we can help you keep your new vehicle maintained. Thank you for your business!

January 30, 2018

Very comfortable experience From my initial internet search and correspondence with sales department all my questions were answered so we ordered the car from the factory with 4 More

by Rcoulie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Doug Faber, Bryan Gelfand
Jan 31, 2018 -

Key Scales Ford responded

A four month lead time!!! We love our ford factory, but we are so glad we could help you find what you wanted earlier!!! Thank you for joining our Key Scales family and allowing us the opportunity to serve you! We appreciate your business and your feedback!

January 30, 2018

Very Satisfying We purchased a preowned Chrysler 200 Convertible we had an excellent experience from start to finish Robert Brown and Jim Roberts were very helpful an More

by Palm Beach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brown was very personable we had a great experence., Jim Roberts
Jan 31, 2018 -

Key Scales Ford responded

Key Scales Ford is not just your everyday car dealer. As a valued customer, we will always go above and beyond to accommodate your specific needs. We thank you for your business and feedback. Please let us know if we can provide any future assistance.

January 28, 2018

New car purchase I had an excellent experience purchasing a new vehicle from Key Scales Ford. Fred Almonte and Rich Rysell were easy to work with. The process was en More

by JohnintheVillages
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Rich Rysell
Jan 30, 2018 -

Key Scales Ford responded

Thank you for taking the time to give your feedback! We are so happy it was a positive experience and we hope to provide you with the same quality in our service department!!!

January 26, 2018

Another Ford Congratulations to Michael Kelly on his first car sale, thanks also to Randy Lofton and Jim Roberts. They're the reason why we bought car More

by 147momford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelly, Randy Lofton, Jim Roberts
Jan 30, 2018 -

Key Scales Ford responded

Yay!!! We hope Michael enjoys it!!! Thank you for letting Key Scales be a part of the experience! It was our pleasure to serve you! We appreciate you taking the time to let us know about your experience!!!

January 25, 2018

easy purchase of new car Went to Keyscales Ford to look at new cars. Bobby Brown And Angela Thompson were the sales persons I dealt with. They were extremely helpful and extre More

by gunnyqe7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Thompson, Jim Roberts
Jan 26, 2018 -

Key Scales Ford responded

Thank you for the opportunity to provide you with our services at Key Scales Ford, and for taking the time to tell others about your experience. We are consistently offering opportunities to educate you more about you new Ford vehicle. Be sure to checkout our Facebook page, call, or visit the website to learn more about our free Ford technology seminars!

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