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Key Scales Ford

Leesburg, FL

4.6
1,604 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,604 Reviews of Key Scales Ford

January 22, 2018

Great Experience Doug Faber was very Patient as well I was with him. I enjoy my Experience while I was there. The story Was very quiet and very comfortable The phon More

by Capeck90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Faber
Jan 23, 2018 -

Key Scales Ford responded

At Key Scales Ford, we are a family. We are all working together for the best interest of our valued customers, and our service department functions the same way. You are now a member of our Key Scales family, so expect nothing less when you come in for services. Welcome to the family!!!

January 19, 2018

First oil change at 2900 miles and check-up. My service experience started with Brandi and another service tech whose name I can't remember. Both associates couldn't have been any better at their More

by RON-HFD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Morris
Jan 23, 2018 -

Key Scales Ford responded

We are sure your maintenance was just as professional as your interaction with service staff, also! Thank you for allowing Key Scales the opportunity to help keep your Mustang running strong for many miles to come! Check out our Facebook page and website for service specials!!!

January 17, 2018

Good job My sales person, Robert Brown, was very knowledgeable and helpful during the process of purchasing my used car today. He was able to cancel my old c More

by Jean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brown, Jim Roberts
Jan 18, 2018 -

Key Scales Ford responded

We are happy to hear our sales team went above and beyond to make your sales experiences easy! Thank you for taking to time to let us know about your positive experience. We are thrilled we were able to help you out and make you part of our Key Scales family! Please visit again if we can be of any further assistance. Enjoy your 'better' ride!

January 16, 2018

Professional Key Scales provides a professional automobile buying experience. No drama from the sales staff and its management. At the end of the sales event I d More

by Mark F250
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Randy Lofton, Bryan Gelfand
Jan 23, 2018 -

Key Scales Ford responded

Perfect! This is the way car buying should be and we thank you for letting us provide you with this experience! We appreciate you telling others about your experience and for joining the Key Scales family!!!

January 13, 2018

Great experience We went to Key Scales to buy a new regular cab pickup. Fred located a truck,had it brought to their location. It arrived much sooner than we thought. More

by Ford f150 diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Don Garrett, Bryan Gelfand, Chris Webber
Jan 15, 2018 -

Key Scales Ford responded

We are happy that we were able to find you the truck you wanted quickly, and provide a great experience along with it! Thank you for giving Key Scales Ford a chance to make you part of the Key Scales Ford family!

January 13, 2018

Awesome experience. I contacted Keyscales Ford via the internet and Doug Faber contacted me immediately. Doug showed us just what we were looking for and got us the color More

by Jlaf39
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson, Doug Faber, Bryan Gelfand
Jan 15, 2018 -

Key Scales Ford responded

We offer great internet pricing on our vehicles. We are glad you took advantage of it! Thank you for taking the time to rate your experience with us. We appreciate the feedback, and support it brings to our business. Welcome to the Key Scales Ford family!

January 13, 2018

Dealership Sales Staff Very knowledgeable and friendly staff. It was an enjoyable experience working with Fred Almonte and Jim Roberts. They were always willing to answer qu More

by Teacher34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Jim Roberts
Jan 15, 2018 -

Key Scales Ford responded

Your satisfaction is of top priority to the Key Scales family. We appreciate the opportunity to provide you with a great experience! We look forward to providing you with an excellent service experience for all your maintenance needs.

January 12, 2018

FAST AND FRIENDLY THIS WAS OUR THIRD CAR WE PURCHASED FROM FRED ALMONTE. HE WAS HELPFULL AND UP TO DATE WITH ALL THE NEW BELLS AND WHISTLES ON OUR NEW SELECTION. More

by Birch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Jim Roberts
Jan 12, 2018 -

Key Scales Ford responded

Thank you, Thank you, Thank you for all of your purchases. Fred is a great asset to our Key Scales family, and so are you!

January 11, 2018

Great Dealership We had a really good purchase experience today with our Salesman Rich Rysell. He was quite thorough, friendly, and professional. Why even the Financ More

by James J Davies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Jim Roberts
Jan 12, 2018 -

Key Scales Ford responded

Thank you for your patience and understanding with the paperwork. We heed your feedback and will look into improving the time it takes to fix those hiccups. We appreciate your taking the time to let us know all about the experience we provided. Thank you for providing us the opportunity to make you a valued Key Scales Ford customer!

January 11, 2018

Great Purchase Experience! Our sales experience with Fred Almonte was excellent. He was thorough, informative, found us just the car we wanted, and the right color. He provided More

by Jane Triplett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Bryan Gelfand
Jan 12, 2018 -

Key Scales Ford responded

Sounds like a great car buying experience from start to finish. That's exactly how it should be! Thank you for allowing Key Scales Ford the opportunity to earn your business! We sincerely appreciate you taking the time to tell us and others about your positive experience. Thank you for being a valued Key Scales customer!

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