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Key Scales Ford

Leesburg, FL

4.5
1,596 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,596 Reviews of Key Scales Ford

October 04, 2017

Positive Experience Fred Almonte did a great job and was very pleasant to work with. He found exactly what I wanted! Thanks! Everything went well from the initial con More

by Explorer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Jim Roberts
Oct 05, 2017 -

Key Scales Ford responded

Thank you for your kind remarks. Fred and Jim do an outstanding job and so glad your are pleased with your experience. Love to have our repeat customer business! Bruce Johnson, General Manager

October 02, 2017

Service on leased vehcile This was my second free maintenance visit since the inception of my lease. Everything went very smoothly, and Brandy, the friendly and helpful servic More

by WILLIAM D COHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Morris
October 02, 2017

So happy with my new Escape Rich took the time to explain every step. He made me feel very comfortable. Like I was important. I would recommend this dealership, but especially Ri More

by Titanium Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Jim Roberts
Oct 05, 2017 -

Key Scales Ford responded

Its great to hear that you will recommend us to your friends and family. I wil make sure Rich hears about your experience and your comments that you have shared with us. Bruce Johnson, General Manager

October 02, 2017

Great dealership I dropped by to look at a Ford Mustang and the vehicles there are in good condition! Staff was really nice and Stan The Man was very friendly and talk More

by Megantaylor98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gelfand, Stan Reynolds
Oct 05, 2017 -

Key Scales Ford responded

It's always great to hear comments about our customers buying experience. Thank you for your purchase and enjoy your Mustang. Bruce Johnson, General Manager

September 29, 2017

Very professional Brandy Morris was very efficient and professional. The work on our car was completed in a timely manner. I had an oil change, tire rotation and a ca More

by Rono
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Morris
Sep 29, 2017 -

Key Scales Ford responded

Thank you for your review. I'm happy to hear that Brandy and the Key Scales Ford Service Team were able to address your needs, and complete them for you in a timely fashion. We appreciate you choosing Key Scales Ford for your service needs, and we look forward to being here for you in the future. Bruce Johnson, General Manager

September 26, 2017

geat service great dealer will be my dealer for good in and out with vehicle in 2 hours Rich Rysell will be my sales personfor all my vehicle More

by dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Sep 27, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Rich took great care of you on your recent visit to Key Scales Ford. We appreciate you choosing us for your vehicle, and we look forward to being your "dealer for life"! Bruce Johnson, General Manager

September 23, 2017

Timely and efficient. All people I spoke with were kind, caring and very efficient. My service work order was ready and waiting on the desk when I arrived. After complain More

by fcurrence47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Morris
Sep 23, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Brandy and the key Scales Ford Service team took exceptional care of you on your recent visit. We appreciate you sharing on Dealer Rater, and we look forward to seeing you back with us in the future. Bruce Johnson, General Manager

September 19, 2017

Fred is an awesome salesperson. Great dealership and very friendly. Pleasure to do business with. Dropped off my lease and purchased a new vehicle with ease. This was my second purch More

by JENNIFER KUBIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Bryan Gelfand
Sep 19, 2017 -

Key Scales Ford responded

Thank you for your response. And thank you for making the drive from Hollywood Florida to get your new Fusion from Fred. We appreciate your loyalty to Key Scales Ford, and we look forward to being here for you again in the future. Bruce Johnson, General Manager

September 19, 2017

Our new Taurus This was our third new vehicle purchase at this dealership. Each time Fred Almonte has gotten us the best deal possible. He is an awesome salesperson More

by richnmary516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Sep 19, 2017 -

Key Scales Ford responded

Thank you for your response. On behalf of Fred and the entire Key Scales Ford team, we want you to know that we appreciate all of our customers greatly; however, when they come back to us for their second, and even third vehicle, it is truly a special relationship. We appreciate the confidence you have placed in Key Scales Ford, and we look forward to being here for you in the future as well. Bruce Johnson, General Manager

September 17, 2017

Great They were very helpful and overwhelmingly nice. I've been going here for awhile now and I always leave with a great attitude. I highly recommend. More

by Bbdean111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Belloni
Sep 18, 2017 -

Key Scales Ford responded

Thank you for your response. I'm glad to hear your experience at Key Scales Ford was a positive one. We appreicate you choosing us, and also for recommending us to your friends, neighbors and family. Bruce Johnson, General Manager

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