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Key Scales Ford

Leesburg, FL

4.5
1,596 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,596 Reviews of Key Scales Ford

August 17, 2017

Went like clockwork I had done my homework. Dealer price they offered was great. Salesman Alex stayed on top of everything. Car was procured and delivered the next day More

by bned
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Belloni
Aug 18, 2017 -

Key Scales Ford responded

Thank you for your response. I'm glad to hear that Alex and the team at Key Scales Ford helped to make your recent experience at Key Scales Ford a positive one, locating the right Fiesta for your needs, and getting it at the right price. We appreciate you choosing Key Scales Ford, and we look forward to being here for you in the future as well. Bruce Johnson, General Manager

August 16, 2017

Great Experience Rich was very efficient and understood what we were looking for in the car. They had one right on the lot so we didn't have to order anything! Best sh More

by ladylake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Aug 16, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that, between Rich understanding exactly what your needs were in a vehicle, and the large in-stock inventory at Key Scales Ford, we were able to find you the right vehicle at the right price and make your experience a positive one. Thanks for choosing Key Scales Ford! Bruce Johnson, General Manager

August 16, 2017

Chevy Volt 2014 Nick Amalfitano was very cordial and attentive to my questions, and he answers them in a timely manner. He send me pictures of the dashboard of the ca More

by RCHANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Amalfitano, Jim Roberts
Aug 17, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Nick helped to get you the extra information you needed before making the trip to the dealership. We appreciate you sharing your experience, and for choosing Key Scales Ford. Bruce Johnson, General Manager

August 15, 2017

Exceptional Fred Almonte was polite, personable, very efficient, providing the details of our purchase. Handled all the paper work efficiently and timely, also s More

by Linda Barnhorst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Randy Lofton, Jim Roberts
Aug 16, 2017 -

Key Scales Ford responded

Thank you for your response. It is always important to be sure you have your questions answered when selecting a vehicle; however, it's even more important when selecting the right truck for your specific needs. I'm glad to hear that Fred and the Key Scales Ford team were able to help you find the right truck, and make the experience a positive one. Thank you for choosing Key Scales Ford. Bruce Johnson, General Manager

August 14, 2017

Great car buying experience Rich was well prepared for us when we met with him to look at the Explorer we were interested in. He made very efficient use of our time as he explai More

by JTL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Bryan Gelfand
Aug 15, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad that Rich, Bryan and the team at Key Scales Ford were able to make your visit efficient and informative. We appreciate you choosing us for your new Explorer, and we hope you have many happy and safe miles ahead. Bruce Johnson, General Manager

August 10, 2017

Chris, Brian in service and the MECHANIC Service was done and the service team took time to describe what was done. Brian watch over and explained the service needed. The mechanic went over More

by Village Ford owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mechanic excelleng, Fred Almonte, Brian Collins, Chris Webber
Aug 10, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that your experience in our Service Department was positive. We appreciate you choosing Key Scales Ford for your service needs, and we certainly hope to have the opportunity to show you how we can get you the best deal around on your next vehicle, too. Bruce Johnson, General Manager

August 10, 2017

Quite pleasant and professional. From the point of introduction I felt very comfortable working with Rich Rysell. Rich was courteous, professional and straight forward. I felt he wa More

by jhawley1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Jim Roberts
Aug 10, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Rich and Jim took great care of you on your recent stop at Key Scales Ford. We hope you enjoy your new vehicle, and we appreciate you choosing Key Scales Ford. Bruce Johnson, General Manager

August 10, 2017

Excellent service One of the best dealership experiences I've ever had. Great communication, very descriptive and very professional. Will definitely do business at Key More

by MiamiD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Collins, Brandy Morris, Chris Webber
Aug 11, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that the Service Team at Key Scales Ford were able to take care of your needs on your recent visit to our dealership. We appreciate you choosing us, and we look forward to seeing you back with us in the future. Bruce Johnson, General Manager

August 09, 2017

This is the forth car we have purchased, 2 new and 2 used. We have purchased four vehicles from Key Scales Ford over the last 7 years. This time there are two people I would like to thank. Nick Amalfitano and More

by 4647
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Amalfitano, Jim Roberts
Aug 09, 2017 -

Key Scales Ford responded

Thank you for your review. And thank you for your repeat business! We appreciate you choosing Key Scales Ford, and coming back to us over time for all of your vehicle needs. We look forward to being here for you down the road as well. Bruce Johnson, General Manager

August 09, 2017

Very professional Buying a 2017 EDGE and dealing with Nick & Rich was a pleasant experience. Having never been to Keyscales before we didn't know what to expect. A ver More

by Oldman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Nick Amalfitano, Jim Roberts
Aug 09, 2017 -

Key Scales Ford responded

Thank you for your response. I'm glad to hear that Nick, Rich and Jim helped to make purchasing your new Ford Edge a pleasant experience. We appreciate you choosing Key Scales Ford and sharing your experience. We look forward to being here for you in the future as well. Bruce Johnson, General Manager

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