Key Scales Ford

Dead Battery I came to the service area of the dealership with a dead battery. What impressed me was that they were able to get the car into the service area and I came to the service area of the dealership with a dead battery. What impressed me was that they were able to get the car into the service area and the problem taken care of in less than one hour even though I didn't have an appointment. More

Rating Key Scales and Rich Rysell. Rich Rysell was very helpful in every respect. He was attentive to all off our question and responded promptly. In addition he answered every telephon Rich Rysell was very helpful in every respect. He was attentive to all off our question and responded promptly. In addition he answered every telephone call within a responsible time. When it came to one on one instructions about controls how things work he was outstanding. More

Fantastic Two cars in 7 weeks and I couldn't be happier. Thanks Fred. You're the best. I will highly recommend you to everyone I know. Two cars in 7 weeks and I couldn't be happier. Thanks Fred. You're the best. I will highly recommend you to everyone I know. More

Exceptional experience. Rich Rysell, was very personable and helpful. We had our Labrador with us and we we're worried about leaving him in the truck because of the heat, he Rich Rysell, was very personable and helpful. We had our Labrador with us and we we're worried about leaving him in the truck because of the heat, he said bring him in, we're pet friendly. He made sure we were all comfortable. Rich was very knowledgeable about the features of the F150 and even helped set up apps on my phone. Bryan was very knowledgeable about the finance products offered and was very quick to get everything setup. More

Great Experience! Angela Thompson made our car buying experience both enjoyable and easy! She was very personable, knowledgeable and helpful in answering all of our qu Angela Thompson made our car buying experience both enjoyable and easy! She was very personable, knowledgeable and helpful in answering all of our questions. She certainly made us feel comfortable. We would definitely recommend her to our friends for their future car purchases. She is an asset to your dealership! Thank you, Angela Thompson! We also had a very positive experience with Bryan Gelfand in finance. He was very friendly and knowledgeable and took time to go over everything very thoroughly. Thanks, Bryan! More

Perfect Day! Great experience! Called about an interest in the car and it was already pulled up front. Went in and test drove the car with no hassle and then purch Great experience! Called about an interest in the car and it was already pulled up front. Went in and test drove the car with no hassle and then purchased. Best day ever! More

No games, no surprises. I reached out on a very aggressively priced vehicle expecting a negative surprise that never came. Rich and I nailed down enough details to get me to I reached out on a very aggressively priced vehicle expecting a negative surprise that never came. Rich and I nailed down enough details to get me to make the drive past two other Ford dealers, and we proceeded to conduct a very professional transaction. Never once was any bait and switch or false promises given, and the overall deal thoroughly beat the big city dealers. An overall pleasant experience that I honestly didn't think existed when also negotiating a very tough deal on a heavily discounted vehicle. More

Purchased a new vehicle The best car buying experience EVER! Rich and Jim were so was any to work with and the process went so smoothly. We have purchased two vehicles here i The best car buying experience EVER! Rich and Jim were so was any to work with and the process went so smoothly. We have purchased two vehicles here in the past month with Rich and will definitely be back for any future needs and recommend Key Scales highly to family and friends More

Great Experience Purchasing A New Vehicle Worked with both Nick and Jim purchasing a new Ford Edge. Both were very professional and knowledgeable which made the process work very smoothly. Nic Worked with both Nick and Jim purchasing a new Ford Edge. Both were very professional and knowledgeable which made the process work very smoothly. Nick was very responsive to our initial inquiries and after the sale he was very helpful in taking us through the operation of the Sync system and the other systems on the vehicle. Jim was thorough on the purchasing and vehicle title - registration paperwork. Great experience and would recommend this dealership to anyone considering a new Ford purchase. More

Worth the drive I was looking for a specific car, which Key Scales had in stock. I live in Gainesville, and the local dealer said they could get the car in a couple I was looking for a specific car, which Key Scales had in stock. I live in Gainesville, and the local dealer said they could get the car in a couple of days. After taking on the phone with Angela and Randy, I decided to work with them directly. They were friendly, fair, and willing to work to close the deal. I was extremely pleased with the price and the car. They made this a great car buying experience. More