Key Scales Ford

Wasnt expecting to buy that day We stopped here to look at some used cars for our daughter and decided to get some prices. Stan the man was very helpful to get what we needed and we We stopped here to look at some used cars for our daughter and decided to get some prices. Stan the man was very helpful to get what we needed and we found that the pricing was indeed within our budget. After careful consideration and a brilliant effort from the sales manager Don Garrett, we came to an agreed upon sale and moved forward. The rest took a bit longer then we had hoped but was due to the State website being down. The finance guy Jim went througg wverthing thouroughly and explained everything to us. All in all this was a great experience and hope it continues to be. More

Excellent experience Alex Belloni and Fred Almonte were very professional in their dealing with us. Their knowledge of the Ford Escape helped us in deciding to purchase o Alex Belloni and Fred Almonte were very professional in their dealing with us. Their knowledge of the Ford Escape helped us in deciding to purchase one. The dealership ranks as "first class" in our opinion. More

Friendly, helpful, and easy to work with. Fred and Bryan were amazing to work with. They listened to our needs, made a great recommendation, and got us into a great car in under 2 hours. Wou Fred and Bryan were amazing to work with. They listened to our needs, made a great recommendation, and got us into a great car in under 2 hours. Would recommend this dealership to anyone. If you are in the Orlando area, it is worth the drive! More

Service Excellent service, oil change and rotate tires!! We have never had a better car and dealer. Our Ford Edge meets all our expectations. Thank you. Excellent service, oil change and rotate tires!! We have never had a better car and dealer. Our Ford Edge meets all our expectations. Thank you. More

A trying situation taken care of by Chris Webber Yesterday I wrote a very critical review about my in ability to obtain or reach the service department of Key Scales Ford. Today Mr. Webber called me Yesterday I wrote a very critical review about my in ability to obtain or reach the service department of Key Scales Ford. Today Mr. Webber called me bright and early and explained that should I bring the car in immediately he would see that everything was taken care of. My wife and I responded to the dealership where Mr. Webber was Johnny on the Spot. He had the battery problem evaluated and in addition completed an oil change service on my car. We were there less than an hour and upon conclusion I was satisfied that the car was as it should be. Mr. Webber was very courteous as was the staff at Key Scales Ford. The problem with reaching service was resolved by Mr. Webber to my satisfaction. Thank You Key Scale Ford. More

Service Jon and Jim were great, appreciate all the valuable information and work they did for me! Very friendly and courteous ! Both were very knowledgeable o Jon and Jim were great, appreciate all the valuable information and work they did for me! Very friendly and courteous ! Both were very knowledgeable on the questions I asked More

Great service from John John Braga is the reason Key Scales is now servicing our two vehicles. We are on the A Plan with Ford/Lincoln and could go anywhere. We came to know John Braga is the reason Key Scales is now servicing our two vehicles. We are on the A Plan with Ford/Lincoln and could go anywhere. We came to know John at his previous employer and followed him here. Good move on your part, Key Scales! More

Great Sales Team When I stopped by to look at the Ford Escape and the Ford Edge, Rich Rysell was extremely helpful. He was knowledgeable about the various options tha When I stopped by to look at the Ford Escape and the Ford Edge, Rich Rysell was extremely helpful. He was knowledgeable about the various options that I was interested in and found just what I was looking for. Upon returning to the to see Rich with my wife, he was extremely helpful in locating a Ford Edge that had the right options to make my wife comfortable as she I handicapped and requires certain features. Rich made the transaction very pleasant and quick. I would certainly recommend Key Scales Ford and Rich Rysell to any of my friends. More

Very efficient and process streamlined. Rich Rysell listened to what we wanted. He knew the products inside and out. Great price and terrific service. Very professional! Will give referrals Rich Rysell listened to what we wanted. He knew the products inside and out. Great price and terrific service. Very professional! Will give referrals to friends. More

Awesome My wife and I just bought a new explorer. Our experience was great. Fred and Nick ..... What can I say but thanks for the guidance. Even the general m My wife and I just bought a new explorer. Our experience was great. Fred and Nick ..... What can I say but thanks for the guidance. Even the general manager, Bruce went above and beyond to make a rough situation come to fruition. Don,Doug and Randy the sales managers all helped take care of us. Thank you all at Key Scales ford for everything. Our dealer for life. I highly recommend Fred Almonte and NIck amalfatano ( not sure if it's spelled right) for any sales needs. Even the finance guy Brian was great. THANK YOU ALL the service dept is great to. More