Key Scales Ford

First time Ford owners We were met with a very personable and friendly staff! Nick was extremely helpful and knowledgable. Most comfortable experience in all of our years of We were met with a very personable and friendly staff! Nick was extremely helpful and knowledgable. Most comfortable experience in all of our years of purchasing vehicles. Would definitely recommend this dealership for anyone wanting to purchase a vehicle!!! More

The Works First time visitor to Key Scales. Wanted to get my car serviced with their "Works" package. Was told I'd have to wait about an hour and a half for t First time visitor to Key Scales. Wanted to get my car serviced with their "Works" package. Was told I'd have to wait about an hour and a half for them to start service. In less than an hour the car was done, Good job to the technician and Brandy the service advisor. Thanks Al F More

Our 4th hassle-free easy buying experience This is our 4th car from Key Scales. Most recently we traded in our 2014 Escape for a 2017. We are in the car every day and travel a lot so we must This is our 4th car from Key Scales. Most recently we traded in our 2014 Escape for a 2017. We are in the car every day and travel a lot so we must have a dependable vehicle and we are VERY satisfied with Key Scales. We do not even consider anyone else as we feel we will always get the best deal - honest and forthright in meeting our needs - and trust them for all service calls. Fred understands what we need and has always been very helpful in obtaining a reasonable "bottom line" knowing our budget. I hadn't really thought about a new car (except in my dreams) but Fred convinced me to trade now as based on our driving habits we would do much better money wise. There is never pressure but always a good conversation pro and con and I had the opportunity to "sleep on it" and decide if we could afford to do this now. More

Very Friendly No hassles. Did not feel pressured. Fred was fun to work with. Very accomidating with our requests. Answered all our questions. Showed us how eve No hassles. Did not feel pressured. Fred was fun to work with. Very accomidating with our requests. Answered all our questions. Showed us how every things works in our new SUV. More

Car buying made easy Meeting Rich Rysell for the first time, we knew buying a car from him at Key Scales would be an easy, no pressure and enjoyable experience fo Meeting Rich Rysell for the first time, we knew buying a car from him at Key Scales would be an easy, no pressure and enjoyable experience for us. He explained totally about the vehicle we were interested in which is a 2017 Mustang convertible. He worked diligently in pricing out the new car and giving us a fair price for our trade in. He explained that he is always available for questions we might have at anytime. He spent time showing us the facility, introducing the service department staff and finally spent a lot of time going over the workings of our new Mustang. Given our outstanding experience at Key Scales with Rich Rysell, we would totally recommend Rich and this dealership to all our friends in The Villages. More

Nice place to buy a car Tex was great, as was the service, and price. Very pleasant experience. Haven't used the service or parts but meeting the crew was pleasant. Vehicl Tex was great, as was the service, and price. Very pleasant experience. Haven't used the service or parts but meeting the crew was pleasant. Vehicle was delivered in perfect shape More

Second time around 3 yrs. ago we leased an Escape from Key Scales and the ease of that experience and the 3 yr. service relationship prompted our return. This time the 3 yrs. ago we leased an Escape from Key Scales and the ease of that experience and the 3 yr. service relationship prompted our return. This time the expertise of the men we dealt with helped us decide that purchase was the better option for us and Brandon and Tex could not have been more helpful and pleasant. The showroom is clean and comfortable and we drove away in our new car smiling with good memories of the transaction. Maria Williams More

Great people to deal with Eric Montano and "JT" in the Sales Department were great people to deal with ... they worked hard to help us in coming up with an excellent deal and a Eric Montano and "JT" in the Sales Department were great people to deal with ... they worked hard to help us in coming up with an excellent deal and a beautiful car. The whole experience was stress free! More

Comfortable From Afar Rich was great working over the phone on an internet deal. He was very informative and helpful. Being 6 hours away, it was reassuring that he was ho Rich was great working over the phone on an internet deal. He was very informative and helpful. Being 6 hours away, it was reassuring that he was honest and straight forward without any hesitation that I was a not a serious buyer. When we arrived to pick up vehicle, it was nice that we dealt with him throughout the whole process of the paper work from start to finish. That made it a stress free transaction! Thank you Rich and Key Scales Ford! More

Fair and honest Jordan was a great salesperson. They treat people right. Very friendly staff.. Gave a price and leased the car very quickly. Had our other car ser Jordan was a great salesperson. They treat people right. Very friendly staff.. Gave a price and leased the car very quickly. Had our other car serviced and they were just as nice. Would recommend them highly. More