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Key Scales Ford

Leesburg, FL

4.6
1,604 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,604 Reviews of Key Scales Ford

February 27, 2017

Great Experience Follow through was wonderful. Needed a car in a hurry because of an accident. Nick made the job much easier and got me the specific vehicle I wanted More

by jim1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Amalfitano
Feb 27, 2017 -

Key Scales Ford responded

Thank you for your response. I'm happy to hear that Nick and the team at Key Scales Ford helped to make your recent experience a positive one. As Nick pointed out, we want to be here for you, not only for the sale, but after the sale, to make sure your ownership experience is the best possible. We appreciate you choosing Key Scales Ford. Bruce Johnson, General Manager

February 27, 2017

Our new car!!! Our experience with purchasing our new 2017 Ruby Red Ford Escape was easy & we had confidence in our Sales Rep Fred Almonte! He knew exactly what wou More

by gemgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Feb 27, 2017 -

Key Scales Ford responded

Thank you for your response. I'm glad to hear that Fred helped to make your Escape purchase easy and painless. On behalf of all of us at Key Scales Ford, we would like to thank you for placing your trust in us, and we look forward to making sure that your experience continues to be the best ever. Bruce Johnson, General Manager

February 25, 2017

Awesome Experience As a new resident of Florida, Key Scales walked us through the process without any heartburn or confussion. Our sales representative was great and cou More

by John4395
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Ed Arnold
Feb 25, 2017 -

Key Scales Ford responded

Thank you for your response. Welcome to Florida, and welcome to the Key Scales Ford family. I'm glad to hear that Ed, Rich and the Key Scales team made your first Florida vehicle purchase a positive experience for you. We want to keep the professionalism going, throughout your ownership experience. Thanks for choosing Key Scales Ford. Bruce Johnson, General Manager

February 25, 2017

Quick and painless! Jordan was very knowledgeable and helpful. Actually made the experience of buying a car enjoyable. I liked Rich and his technology which made that pro More

by John Parkhurst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Jordan Crown
Mar 02, 2017 -

Key Scales Ford responded

Thank you for your review. I'm happy to hear that Jordan, Rich and the team at Key Scales Ford made your recent purchase experience a positive one. We appreciate you choosing Key Scales Ford for your vehicle purchase, and we look forward to continuing to be your hometown choice in the future. Bruce Johnson, General Manager

February 24, 2017

Our experience at Key Scale Ford was excellent. We talked with Fred Almonte and Fred was very kind and answered all our questions and worked with us very hard. I would recommend Fred to all our frie More

by MARYANN DANTONIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Feb 24, 2017 -

Key Scales Ford responded

Thank you for your review. I appreciate you letting me know how your visit to Key Scales Ford went. It is all of our goal to treat every one of our guests the way we would want to be treated, and I'm glad to hear that Fred succeeded. We appreciate you choosing Key Scales Ford, and appreciate you recommending Fred to your friends and neighbors, too. Bruce Johnson, General Manager

February 23, 2017

New mustang sale My car salesman, Fred Almonte, was terrific. Fred spent considerable time with both my husband and I showing all the great features on the car. When More

by Muffin68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Feb 23, 2017 -

Key Scales Ford responded

Thank you for your comments. I'm happy to hear that Fred Almonte made your car-buying experience at Key Scales Ford an enjoyable one! We appreciate you choosing Key Scales Ford and Fred for your purchase, and we look forward to being here for you now and down the road. Bruce Johnson, General Manager

February 20, 2017

Great experience Scales Ford was direct, fair and made the process as easy as possible Great, knowledgeable people that really try and get you what you are looking f More

by Mike Ferrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Lofton
Feb 20, 2017 -

Key Scales Ford responded

Thank you for your response. I'm glad to hear that Randy was able to find you the vehicle you needed for your business, and put the entire package together so that it would work for you. We appreciate you choosing Key Scales Ford, and we look forward to being here to serve you in the future. Bruce Johnson, General Manager

February 20, 2017

Great people to deal with. They go out of their way to be helpful. I have always been happy to deal with them. Fred went out of his way to show me the new things on the new Esca More

by Jeanette39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Rich Rysell
Feb 21, 2017 -

Key Scales Ford responded

Thank you for your comments. And on behalf of Fred, and the entire team at Key Scales Ford, we would like to congratulate you on your new Ford Escape! We appreciate you returning to us for your new vehicle, and we want you to know that we'll be here for you now, as well as down the road. Bruce Johnson, General Manager

February 10, 2017

Top Notch Dealer Key Scales found the exact car I created on "FORD's - Build and Price". They applied the best available rebates and incentives to arrive at a great de More

by lragan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Amalfitano, Brian Collins, Jason Caprario
Feb 11, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Nick and the team at Key Scales Ford were able to find the exact vehicle you were looking for, and were able to find the right combination of incentives and rebates to make your dream a reality. We appreicate you placing your trust in Key Scales Ford - three times! - and we look forward to keeping the good times going in the future, also. Bruce Johnson, General Manager

February 09, 2017

Charged 135.36 again for diagnostics when they didnt fix it On 12/20/16 I took my car to key scales Ford due to the wrench light being on they ran Diagnostics on it and told me that they have fixed it charge me More

by Lisa M Edwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris webber
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