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Key Scales Ford

Leesburg, FL

4.7
1,608 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,608 Reviews of Key Scales Ford

March 02, 2017

needed 2 cars for me and my husband as new residents of Fla Relocated from NYC and needed 2 cars with a $650 budget. Fred listened carefully to our car needs and budget and was very helpful in finding us exactl More

by CMAXFocus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Mar 02, 2017 -

Key Scales Ford responded

Thank you for your comments. I'm happy to hear that you were pleased with your visit to Key Scales Ford, with your experience with Fred Almonte, and most importantly, that you're happy with both of your new vehicles. Listening can make all of the difference, and Fred certainly knows that. We appreciate you placing your trust in Fred, and in Key Scales Ford. Thank you! Bruce Johnson, General Manager

March 02, 2017

Professional Sales Staff Jordan Crown and Brandon Bonilla were professional, knowledgable and straight forward to work with. I did appreciate the full "off the floor" quotes More

by dogfish
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Jordan Crown, Brandon Bonilla
Mar 02, 2017 -

Key Scales Ford responded

Thank you for your response. I'm glad to hear that Brandon, Jordan, Rich, and the team at Key Scales Ford were able to find you the perfect vehicle (even out of state!), and bring it to you at a deal you were pleased with. We appreciate you telling your family, friends and neighbors about your experience at Key Scales Ford. Bruce Johnson, General Manager

February 28, 2017

best car buying experience ever this was my best car buying experience ever, everyone at the dealership was great, i have brought over thirty cars with so so experience.i can't say More

by golfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Ed Arnold
Mar 01, 2017 -

Key Scales Ford responded

Thank you for your review. Sometimes making a major purchase can be a challenge; I'm glad to hear that Ed and Rich helped to make your vehicle purchase a positive experience for you. From all of us at Key Scales Ford, we would like to thank you for placing your trust in us, and we look forward to being here for you down the road. Bruce Johnson, General Manager

February 28, 2017

Pleasant experience! Salesman, Fred, was great. I would recommend him highly. Got the truck I wanted, Salesman was very knowledgeable and helpful. This buying experi More

by HELENA C KOENIG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Mar 01, 2017 -

Key Scales Ford responded

Thank you for your comments. Finding the right truck, and getting it at the right price, is only a piece of the puzzle in getting a new vehicle. I'm glad Fred was able to make the process smooth and memorable - in a good way! From all of us at Key Scales Ford, we appreciate you choosing us for your new vehicle. Bruce Johnson, General Manager

February 27, 2017

Great Experience Follow through was wonderful. Needed a car in a hurry because of an accident. Nick made the job much easier and got me the specific vehicle I wanted More

by jim1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Amalfitano
Feb 27, 2017 -

Key Scales Ford responded

Thank you for your response. I'm happy to hear that Nick and the team at Key Scales Ford helped to make your recent experience a positive one. As Nick pointed out, we want to be here for you, not only for the sale, but after the sale, to make sure your ownership experience is the best possible. We appreciate you choosing Key Scales Ford. Bruce Johnson, General Manager

February 27, 2017

Our new car!!! Our experience with purchasing our new 2017 Ruby Red Ford Escape was easy & we had confidence in our Sales Rep Fred Almonte! He knew exactly what wou More

by gemgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Feb 27, 2017 -

Key Scales Ford responded

Thank you for your response. I'm glad to hear that Fred helped to make your Escape purchase easy and painless. On behalf of all of us at Key Scales Ford, we would like to thank you for placing your trust in us, and we look forward to making sure that your experience continues to be the best ever. Bruce Johnson, General Manager

February 25, 2017

Awesome Experience As a new resident of Florida, Key Scales walked us through the process without any heartburn or confussion. Our sales representative was great and cou More

by John4395
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Ed Arnold
Feb 25, 2017 -

Key Scales Ford responded

Thank you for your response. Welcome to Florida, and welcome to the Key Scales Ford family. I'm glad to hear that Ed, Rich and the Key Scales team made your first Florida vehicle purchase a positive experience for you. We want to keep the professionalism going, throughout your ownership experience. Thanks for choosing Key Scales Ford. Bruce Johnson, General Manager

February 25, 2017

Quick and painless! Jordan was very knowledgeable and helpful. Actually made the experience of buying a car enjoyable. I liked Rich and his technology which made that pro More

by John Parkhurst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Jordan Crown
Mar 02, 2017 -

Key Scales Ford responded

Thank you for your review. I'm happy to hear that Jordan, Rich and the team at Key Scales Ford made your recent purchase experience a positive one. We appreciate you choosing Key Scales Ford for your vehicle purchase, and we look forward to continuing to be your hometown choice in the future. Bruce Johnson, General Manager

February 24, 2017

Our experience at Key Scale Ford was excellent. We talked with Fred Almonte and Fred was very kind and answered all our questions and worked with us very hard. I would recommend Fred to all our frie More

by MARYANN DANTONIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Feb 24, 2017 -

Key Scales Ford responded

Thank you for your review. I appreciate you letting me know how your visit to Key Scales Ford went. It is all of our goal to treat every one of our guests the way we would want to be treated, and I'm glad to hear that Fred succeeded. We appreciate you choosing Key Scales Ford, and appreciate you recommending Fred to your friends and neighbors, too. Bruce Johnson, General Manager

February 23, 2017

New mustang sale My car salesman, Fred Almonte, was terrific. Fred spent considerable time with both my husband and I showing all the great features on the car. When More

by Muffin68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Feb 23, 2017 -

Key Scales Ford responded

Thank you for your comments. I'm happy to hear that Fred Almonte made your car-buying experience at Key Scales Ford an enjoyable one! We appreciate you choosing Key Scales Ford and Fred for your purchase, and we look forward to being here for you now and down the road. Bruce Johnson, General Manager

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