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Key Scales Ford

Leesburg, FL

4.6
1,604 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,604 Reviews of Key Scales Ford

February 08, 2017

POOR SERVICE Last time service was due called 3 times to make appointment no return calls. Service needed again have called twice this week with no return calls. U More

by truckman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not able to schedule appointment
February 08, 2017

very happy with the full process of leasing a new car Fred was very helpful in making my decision on leasing a new car. The finance part with Rich was very painless.. The whole transition was pretty sm More

by sj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Rich Rysell
Feb 09, 2017 -

Key Scales Ford responded

Thank you for your comments. I'm happy to hear that Fred, Rich, and the team at Key Scales Ford helped to make your recent leasing experience a positive one. We appreciate you choosing Key Scales Ford for your new lease, and we look forward to being here to keep the entire experience smooth for you down the road. Bruce Johnson, General Manager

February 06, 2017

very professional We traveled 30 miles ,and walked out of our local dealership which is only 3 miles away , in order to do business with Doug Faber. We leased our last More

by yolty1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Randy Lofton, Doug Faber, Jason Caprario
Feb 06, 2017 -

Key Scales Ford responded

Thank you for your response. We appreciate you making the drive from Clermont to come to Key Scales Ford. I'm glad to hear that Doug, Randy, and the entire team helped to make your new Edge lease a simple and positive experience. We look forward to being here to help out in the future. Bruce Johnson, General Manager

February 06, 2017

Exceptional Service We travelled quite a ways to make this vehicle purchase, after careful research we decided to purchase a Ford Fusion. Angela went out of her way to en More

by laboostrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson, Rich Rysell, Angela Thompson, Jason Caprario
Feb 06, 2017 -

Key Scales Ford responded

Thank you for your response. I'm happy to hear that Angela, Jason, Rich, and the team at Key Scales Ford helped to make purchasing your Fusion an informative and pleasant experience. From all of us, we appreciate you making the drive to Leesburg, and we look forward to having you as part of the Key Scales Ford family! Bruce Johnson, General Manager

February 06, 2017

Smooth This was a very Smooth transaction, the staff was attentive to our needs and very knowledgeable ,glad we chose Key scales Dealership for our recent pu More

by Happy camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Crown
Feb 06, 2017 -

Key Scales Ford responded

Thank you for your response. And thank you for your purchase - we're glad you chose Jordan and Key Scales Ford, too. We never take the fact that you put your confidence in us lightly, and we want you to know that we are here for you, your friends and neighbors, now and down the road. Bruce Johnson, General Manager

February 04, 2017

My New Truck Randy Lofton helped me with my purchase of my new truck, he was great, worked with me all the way. I think he went above and beyond to help me find More

by Bill C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Lofton
Feb 04, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Randy helped to exceed your expectations on your recent visit to Key Scales Ford. We appreciate you choosing us for your vehicle needs, and we appreciate you recommending us to your friends and family. Bruce Johnson, General Manager

February 01, 2017

New car purchase I was looking to purchase a new vehicle. Ford Escape, Subaru Forester, Hyundai Santa Fe, Honda CR -C, were the options I was considering. I am a long More

by Traveler70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Tinsley
Feb 01, 2017 -

Key Scales Ford responded

Thank you for your review. Some consumers do a lot of research - and it certainly seems like you did your share of homework. I'm happy to hear that Key Scales Ford, Gerald, and the Ford Escape came out on top. We appreciate you choosing the Escape, and for choosing to make your purchase with Gerald and Key Scales Ford. Bruce Johnson, General Manager

January 30, 2017

Great team working in a great dealership Not only is the vast inventory inviting, but Fred Almonte is a down-to-earth guy who knows his stuff cold. I felt that he was honest, there was no hag More

by Kathy Martucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Rich Rysell, Jason Caprario
Jan 30, 2017 -

Key Scales Ford responded

Thank you for your response. There are lots of things that set Key Scales Ford apart from the others - inventory, a simple and painless process - but the people at Key Scales Ford make the difference. I'm glad to hear that Fred and the team made your experience a positive one, and we look forward to seeing your friends and neighbors joining the family here soon! Bruce Johnson, General Manager

January 29, 2017

Up front with us, honest Fred Almonte and Randy Lofton, what great guys. They gave us a great deal on the vehicle we bought at Key Scales Ford. My wife and I couldn't be happi More

by Guy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Randy Lofton, Jason Caprario
Jan 29, 2017 -

Key Scales Ford responded

Thank you for your review. This sounds like living proof that buying a car can be a fun experience. With a winning combination of Fred, Randy, Key Scales Ford, and the Ford Fusion, how can you go wrong? We appreciate your business, and appreciate you telling your friends and neighbors about us. Bruce Johnson, General Manager

January 28, 2017

Thorough and good manners We stopped at Key Scales Ford to look at used trucks. We were introduced to the Sales Representative, Mr. Fred Almonte. There was no truck on the lo More

by Bea Galyon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The receptionist was very pleasant and professional, Fred Almonte, Brian Collins, Jason Caprario
Jan 28, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Fred and the team at Key Scales Ford was able to find you the perfect vehicle, and make the entire process simple and painless. We appreciate you choosing Key Scales Ford for your new vehicle, and we look forward to being here to assist in the future. Bruce Johnson, General Manager

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