
Key Scales Ford
Leesburg, FL
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1,604 Reviews of Key Scales Ford
POOR SERVICE Last time service was due called 3 times to make appointment no return calls. Service needed again have called twice this week with no return calls. U Last time service was due called 3 times to make appointment no return calls. Service needed again have called twice this week with no return calls. Unable to schedule appointment. Been a customer for 25+ years time to move on....... More
very happy with the full process of leasing a new car Fred was very helpful in making my decision on leasing a new car. The finance part with Rich was very painless.. The whole transition was pretty sm Fred was very helpful in making my decision on leasing a new car. The finance part with Rich was very painless.. The whole transition was pretty smooth. More
very professional We traveled 30 miles ,and walked out of our local dealership which is only 3 miles away , in order to do business with Doug Faber. We leased our last We traveled 30 miles ,and walked out of our local dealership which is only 3 miles away , in order to do business with Doug Faber. We leased our last Edge through him and were very impressed. When it came time for a new lease, we tried 2 dealerships closer to home. Ford of Clermont was terrible in every aspect. When we found Doug at Key Scales. it was like a breath of fresh air. Our saleman, Randy was very knowledgeable and courteous. The entire staff that we interacted with,Jason and Rick were all professional and very easy to deal with. We highly recommend them. Gloria and Alan Fialkoff More
Exceptional Service We travelled quite a ways to make this vehicle purchase, after careful research we decided to purchase a Ford Fusion. Angela went out of her way to en We travelled quite a ways to make this vehicle purchase, after careful research we decided to purchase a Ford Fusion. Angela went out of her way to ensure I had all of the information possible about the vehicle prior to our arrival. Rich was friendly and thorough in his explanation of all of the paperwork. Jason answered all of my questions and helped me to understand the different options for the packages which we were being offered. I'm so excited about the window tinting!! Bruce and his staff was quite simply outstanding! I have already told several friends and family if they are going to purchase a vehicle this is the place to go to!! It is well worth the drive! I felt very relaxed and comfortable during the entire process, everyone made it so easy. I felt as if I was part of the Ford family. Thanks to everyone for a wonderful experience! Leigh Anne B. More
Smooth This was a very Smooth transaction, the staff was attentive to our needs and very knowledgeable ,glad we chose Key scales Dealership for our recent pu This was a very Smooth transaction, the staff was attentive to our needs and very knowledgeable ,glad we chose Key scales Dealership for our recent purchase ! More
My New Truck Randy Lofton helped me with my purchase of my new truck, he was great, worked with me all the way. I think he went above and beyond to help me find Randy Lofton helped me with my purchase of my new truck, he was great, worked with me all the way. I think he went above and beyond to help me find and buy the truck for me. He is an asset to your company. I will recommend this dealer to friends. More
New car purchase I was looking to purchase a new vehicle. Ford Escape, Subaru Forester, Hyundai Santa Fe, Honda CR -C, were the options I was considering. I am a long I was looking to purchase a new vehicle. Ford Escape, Subaru Forester, Hyundai Santa Fe, Honda CR -C, were the options I was considering. I am a long time Ford owner from the past. I currently own a Honda CR-V which is a great car. 0% interest was on the radar.Several of the cars offered 0% so the choice was open. I chose the Escape because I liked the comfort of the seats, the handling and the overall appearance of it. Gerald did a great job in the purchase of the car. Thanks to Gerald and Key Scales Ford. More
Great team working in a great dealership Not only is the vast inventory inviting, but Fred Almonte is a down-to-earth guy who knows his stuff cold. I felt that he was honest, there was no hag Not only is the vast inventory inviting, but Fred Almonte is a down-to-earth guy who knows his stuff cold. I felt that he was honest, there was no haggling and the process was (mostly) painless. I wanted to register my car in NY, so all the team had to jump through a few hoops; but they got it done. Working with Jason Caprario and Rich Rysler was a pleasure as well. Kathy M More
Up front with us, honest Fred Almonte and Randy Lofton, what great guys. They gave us a great deal on the vehicle we bought at Key Scales Ford. My wife and I couldn't be happi Fred Almonte and Randy Lofton, what great guys. They gave us a great deal on the vehicle we bought at Key Scales Ford. My wife and I couldn't be happier with the Ford Fusion. You wont be disappointed working with them. Heck, For a minute there I thought they were going to buy us dinner and drinks.:) More
Thorough and good manners We stopped at Key Scales Ford to look at used trucks. We were introduced to the Sales Representative, Mr. Fred Almonte. There was no truck on the lo We stopped at Key Scales Ford to look at used trucks. We were introduced to the Sales Representative, Mr. Fred Almonte. There was no truck on the lot that met our needs so Mr. Almonte said he would look for a used truck for us and call us. Two days later, Fred called and had the perfect truck for us. We worked with Fred, Jason and Bryan to complete the transaction and was out the door with our new truck. All the paperwork was done thoroughly and quickly. The whole experience was easy without any high pressure tactics. Mr. Fred Almonte is a very laid back sales rep with years of experience and is one of the highest ranking sales reps at Key Scales Ford. NO pressure to buy......thank you for that courtesy. We look forward to having the truck serviced at Key Scales as well. Thank you Fred for going the extra mile. More