Key Scales Ford

Great Experience! We first met Nick Amalfitano while we were walking around the parking lot. Nick was working with another customer but wanted to make sure we were take We first met Nick Amalfitano while we were walking around the parking lot. Nick was working with another customer but wanted to make sure we were taken care of. While we were looking at the new Escapes and Edges Eric Montano came out to help us. Eric gave us a comparison of the Escape to the Edge showing us the different options available on each along with the different price points. We really wanted the magnetic color and the team found us one at another dealership and within a day or two it was ready for us to pick up. Great team thank you. More

Great experience! We had a very comfortable and enjoyable experience purchasing our 2016 Ford Edge at Key Scales Ford! Eric Montano started us off by giving us a great We had a very comfortable and enjoyable experience purchasing our 2016 Ford Edge at Key Scales Ford! Eric Montano started us off by giving us a great overview, sharing options of new and gently used vehicles in the lot and then quickly found the exact match we were looking for at another dealer, arranging delivery by the next day. Fred (Rico) Almonte then completed the transaction the next day, complete with entertaining stories to pass the time while paperwork was completed. We look forward to an ongoing relationship with Key Scales Ford for service and future purchases! More

Great Experience The staff was friendly and extremely helpful. The wasn't any annoying pressure. Stan Reynolds, our salesman, was very knowledgeable about the Escape The staff was friendly and extremely helpful. The wasn't any annoying pressure. Stan Reynolds, our salesman, was very knowledgeable about the Escape SE. Very pleased with the whole buying experience. More

Excelent service Justin , was very helpful and polite .He went out of his way showing me various cars , until I found the car I wanted .Justin is very professional and Justin , was very helpful and polite .He went out of his way showing me various cars , until I found the car I wanted .Justin is very professional and makes one feel at home .I'll go back to Justin and Key Scales Ford in the future . Alicia Davidson More

Pleasant experience from start to finish Fred Almonte and Jordan Crown were extremely professional, friendly, patient, and helpful every step of the way, from initial contact over the phone r Fred Almonte and Jordan Crown were extremely professional, friendly, patient, and helpful every step of the way, from initial contact over the phone regarding a vehicle on their website to ushering us out of the driveway in our new SUV. Most pleasant, stress-free, no pressure car-buying experience we've had! More

Wish every dealership was this nice I went to look at the Ford vehicle which I had never looked at before. I have always driven a Toyota. I wanted to give Ford a chance. The salesperson I went to look at the Ford vehicle which I had never looked at before. I have always driven a Toyota. I wanted to give Ford a chance. The salesperson was professional and thorough. He did everything to try and help me make a decision to buy a ford. The manager came out to greet me also. They treated me with respect and took me seriously as opposed to how I was treated at the Toyota dealership. Sadly I am going to buy a Toyota because I just like the car better. I wish all dealerships were this respectful to their customers. More

Easy Riding Harry Wilhelm was efficient, professional, and honest. He answered my questions, retrieved an automobile (equipped the way I wanted) from another dea Harry Wilhelm was efficient, professional, and honest. He answered my questions, retrieved an automobile (equipped the way I wanted) from another dealership, and showed numerous options for my consideration. More

Great Experience! I truly had a great experience with Jordan when I leased my second Escape with them last week! I never once felt pressured and really felt that Jorda I truly had a great experience with Jordan when I leased my second Escape with them last week! I never once felt pressured and really felt that Jordan was listening to what I was looking for and what what feasible for my situation. I am grateful for his help! I will definitely send people his way! Brandon was also great! More

Salesman easy to work with Nick Amalfitano made this a good experience. He spent time with us explaining options and helping us make a decision we are very happy with. We cou Nick Amalfitano made this a good experience. He spent time with us explaining options and helping us make a decision we are very happy with. We could not get Dan Shuten from finance to return any of the messages we left for him (for two days) after we signed our documentation. That was frustrating. Our question was regarding our desire to pay off our maintenance/service contract vs. rolling it into the car loan. No answer. Loan closed with service contract included in payment. More

Great service - honest and friendly Not often do you leave from searching and purchasing a car with a good feeling about the sales person and dealership. This is the second time I have Not often do you leave from searching and purchasing a car with a good feeling about the sales person and dealership. This is the second time I have bought from Key Scales and I will continue. Rich Rysell was great to work with. prompt and no BS. More