Key Scales Ford

Pleasant experience from start to finish Fred Almonte and Jordan Crown were extremely professional, friendly, patient, and helpful every step of the way, from initial contact over the phone r Fred Almonte and Jordan Crown were extremely professional, friendly, patient, and helpful every step of the way, from initial contact over the phone regarding a vehicle on their website to ushering us out of the driveway in our new SUV. Most pleasant, stress-free, no pressure car-buying experience we've had! More

Wish every dealership was this nice I went to look at the Ford vehicle which I had never looked at before. I have always driven a Toyota. I wanted to give Ford a chance. The salesperson I went to look at the Ford vehicle which I had never looked at before. I have always driven a Toyota. I wanted to give Ford a chance. The salesperson was professional and thorough. He did everything to try and help me make a decision to buy a ford. The manager came out to greet me also. They treated me with respect and took me seriously as opposed to how I was treated at the Toyota dealership. Sadly I am going to buy a Toyota because I just like the car better. I wish all dealerships were this respectful to their customers. More

Easy Riding Harry Wilhelm was efficient, professional, and honest. He answered my questions, retrieved an automobile (equipped the way I wanted) from another dea Harry Wilhelm was efficient, professional, and honest. He answered my questions, retrieved an automobile (equipped the way I wanted) from another dealership, and showed numerous options for my consideration. More

Great Experience! I truly had a great experience with Jordan when I leased my second Escape with them last week! I never once felt pressured and really felt that Jorda I truly had a great experience with Jordan when I leased my second Escape with them last week! I never once felt pressured and really felt that Jordan was listening to what I was looking for and what what feasible for my situation. I am grateful for his help! I will definitely send people his way! Brandon was also great! More

Salesman easy to work with Nick Amalfitano made this a good experience. He spent time with us explaining options and helping us make a decision we are very happy with. We cou Nick Amalfitano made this a good experience. He spent time with us explaining options and helping us make a decision we are very happy with. We could not get Dan Shuten from finance to return any of the messages we left for him (for two days) after we signed our documentation. That was frustrating. Our question was regarding our desire to pay off our maintenance/service contract vs. rolling it into the car loan. No answer. Loan closed with service contract included in payment. More

Great service - honest and friendly Not often do you leave from searching and purchasing a car with a good feeling about the sales person and dealership. This is the second time I have Not often do you leave from searching and purchasing a car with a good feeling about the sales person and dealership. This is the second time I have bought from Key Scales and I will continue. Rich Rysell was great to work with. prompt and no BS. More

Pleasent Experience Sales Specialist Randy Lofton was very helpful and respectful. We have purchased many vehicles in the past. It has mostly been an unpleasant experien Sales Specialist Randy Lofton was very helpful and respectful. We have purchased many vehicles in the past. It has mostly been an unpleasant experience for us. We were pleasantly surprised when this purchase turned out to be most pleasant. We would definitely return for future purchases. More

Good experience Nice job. Gerald worked with me and met my terms. They have great hours and follow up on concerns. I would recommend them to a friend. Nice job. Gerald worked with me and met my terms. They have great hours and follow up on concerns. I would recommend them to a friend. More

Just Looking I just started looking at trucks, and Gerald Tinsley asked if he could help me and I said I was just looking not ready to buy yet and he said that did I just started looking at trucks, and Gerald Tinsley asked if he could help me and I said I was just looking not ready to buy yet and he said that did not matter he would be glad to assist me. We went and looked at trucks and he was very helpful, I drove one and liked it, I told Gerald I was going to talk to my wife and would be in contact. He thanked me for stopping by and we parted. It was one of the best experiences I have had a car dealership. Gerald took a lot of with me and answered all of my questions. Doug Faber introduced himself and was very pleasant, told me if I needed anything to give him a call. When I get ready to buy I will certainly go to Key Scales Ford More

"Austin Jolley is the best" What a pleasure it was doing business with Key Sales Ford and Austin. He was very patient with me as I tried to make my choice. Don't hesitate to go What a pleasure it was doing business with Key Sales Ford and Austin. He was very patient with me as I tried to make my choice. Don't hesitate to go there and ask for Austin. He will definitely help you in deciding your next new car. Dot Gallo More