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Key Scales Ford

Leesburg, FL

4.6
1,602 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,602 Reviews of Key Scales Ford

August 24, 2016

Very good Our salesman was very courteous, informative, and patient with us. He was very knowledgeable about the cars and did not put pressure on us to look at More

by Happy Customer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Roberts, Shafter Nave
Aug 25, 2016 -

Key Scales Ford responded

Thank you for your comments. At Key Scales Ford, we strive to listen to each and every one of our customers' needs and wants, likes and dislikes, and help guide them to a vehicle that best fits what they are looking for. I'm happy to hear that Shafter lived up to your high standards, as well as ours. We look forward to seeing you back at Key Scales Ford in the future, and appreciate your business. Bruce Johnson, General Manager

August 23, 2016

salesman great, finance dept. lied to me Gary Blackman lied to myself and my wife. we had very specific questions regarding an extra warranty that was offered. Went home and read the warranty More

by ken
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Lofton, Gary Blackman
August 22, 2016

expections were low as many auto buyers have had bad experiences, I went to this dealer with low expectations. My salesmen, Rich Rysell was great. I would adopt him . More

by davyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Aug 22, 2016 -

Key Scales Ford responded

Thank you for your review. I appreciate you wanting to adopt Rich, but we would have to work out joint custody. I'm happy to hear that Rich took great care of you. Our goal is to treat all of our guests every time in that manner. Thank you for your business! Bruce Johnson, General Manager

August 19, 2016

Great Buying Experience We just purchased a Ford Fusion from Key Scales Ford. Our salesman, David Galnor, was one of the best we have had. Spent as much time with us as we ne More

by Conni
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Galnor, Gary Blackman
Aug 20, 2016 -

Key Scales Ford responded

Thank you for your comments. I'm glad to hear that David gave the kind of service you deserve. Today's vehicles have lots of great features, and it's important to learn as much about them as possible. Don't forget to check out our monthly Sync class for even more great information on your new vehicle. Bruce Johnson, General Manager

August 18, 2016

Awesome Our experience at Key Scales Ford was spectacular. We arrived and were there less than a minute when this lovely woman approached us and offered her More

by Larry & Cheryl LaPointe
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan , Dan Shuten, Angela Thompson
Aug 20, 2016 -

Key Scales Ford responded

Thank you for your response. I'm happy to hear that Angela gave you the kind of car-shopping experience you've been looking for. It is the goal of all of our team to listen to your needs, find you the right vehicle, and help make it all fit the budget. We appreciate your business and your well-wishes. Bruce Johnson, General Manager

August 17, 2016

Great buying experience. we knew what we wanted and they had our new truck there the next day. We was in and out in quickly. The staff was very friendly and helpful. Rich ma More

by My4wd
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Rich Rysell
Aug 20, 2016 -

Key Scales Ford responded

Thank you for your review. I'm happy to hear that Rich and Dan helped to make your truck shopping quick and pleasant. If we don't happen to have exactly what you need, we're always happy to find it for you. We appreciate you allowing us to help, and we look forward to having you as part of the Key Scales family! Bruce Johnson, General Manager

August 16, 2016

Above and Beyond Fred was keenly aware of what we wanted in a new car, and far exceeded the service we have received at other dealerships over the years. He was extre More

by boblile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Gary Blackman
Aug 16, 2016 -

Key Scales Ford responded

Thank you for your comments. Buying a car can be a task - I'm happy to hear that Fred took the time and made it a pleasure, as it always should be. We appreciate you telling us, and telling others, about your experience at Key Scales Ford. We look forward to serving you now and in the future. Bruce Johnson, General Manager

August 16, 2016

Fred Almonte I HATE car purchasing!! I knew what I wanted, shopped online for the exact truck I was looking for, in stock. Had it narrowed down to 2 dealers. More

by Groveland Cowgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Aug 17, 2016 -

Key Scales Ford responded

Thank you for your review. And thank you for making the drive from Groveland to Key Scales Ford! The internet is always open - and we do our best to make sure you get the information you're looking for, as quickly as possible. We're glad you had a great experience with Fred at the dealership, and we certainly hope you enjoy your new F250! Bruce Johnson, General Manager

August 14, 2016

WE COULDN'T HAVE BEEN TREATED BETTER. THIS IS OUR FOURTH VEHICLE PURCHASED FROM KEY SCALES. WOULD NOT GO ANYWHERE ELSE. WE ALWAYS WORK WITH THE SAME SALESPERSON AND CANNOT BE MORE SATISFI More

by PAMELA RUSSELL WARDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson, Dan Shuten, Fred Almonte, Doug Faber
Aug 15, 2016 -

Key Scales Ford responded

Thank you for your response. And on behalf of Fred Almonte and the entire Key Scales Ford team, I would personally like to thank you for the confidence and trust you have placed in us for four vehicle purchases. Our goal is to continue earning your trust each time you need us, whether that be for your next oil change, operational questions you may have, or another vehicle down the line. Please let me know what I can do to make the experience even better. Bruce Johnson, General Manager

August 12, 2016

No Pressure Sales Our meeting with Mr. Fred Almonte Sr. was very laid back, but professional. We went in knowing what vehicle we wanted to look at, and test drive. I More

by Child of God
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Doug Faber, Gary Blackman
Aug 12, 2016 -

Key Scales Ford responded

Thank you for your review. At Key Scales Ford, we like to think that buying a vehicle CAN be a pleasant and enjoyable experience. I'm glad to hear that Fred and the team at Key Scales Ford made that happen for you. We appreciate your time, and your business, and we look forward to working with you now and in the future. Bruce Johnson, General Manager

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