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Key Scales Ford

Leesburg, FL

4.6
1,606 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,606 Reviews of Key Scales Ford

August 01, 2016

Used F350 Purchase Kurt Damron was great to deal with, can't say enough: low pressure, no games and a true gentleman. Finance department was knowledgeable about titling More

by alexb77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Damron
Aug 01, 2016 -

Key Scales Ford responded

Thank you for your response. Buying a vehicle certainly can be a stressful experience; however, I'm glad that Kurt, and the team at Key Scales Ford, made this a pleasant experience, as buying a vehicle should be. We appreciate your business, and look forward to helping you out in the future. Bruce Johnson, General Manager

August 01, 2016

Great They were very helpful and informative. Answered all questions and if they didn't know the answer they found out. All employees we encountered were f More

by rondar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Don Garrett, Rich Rysell, Angela Thompson
Aug 01, 2016 -

Key Scales Ford responded

Thank you for your review. I'm happy to hear that Rich, Angela, Dan and Don took great care of you on your visit to Key Scales Ford. We appreciate you stopping in and checking us out, and we look forward to being here for you in the future! Bruce Johnson, General Manager

August 01, 2016

Leased a Fiesta Always deal with Fred Almonte. He's the best! Appreciate the attention and personal treatment we receive here. Theven remodeled dealership is very at More

by Robert K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Doug Faber, Gary Blackman
Aug 01, 2016 -

Key Scales Ford responded

Thank you for your review. I appreciate your comments on our new dealership, but it's the people more than the building, that make the difference at Key Scales Ford. Yes, Fred always does go the extra mile. And I want you to know that ALL of us are dedicated to upholding that level of service. Please let me know whatever we can do to not only meet, but exceed, your expectations. Thank you for your business. Bruce Johnson, General Manager

July 30, 2016

Second lease Key Scales is conveniently located and all the staff that I have dealt with are helpful and knowledgeable. Fred Almonte was a pleasure to work with. More

by etoc2523
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Jul 30, 2016 -

Key Scales Ford responded

Thank you for your comments. I'm glad our new, convenient location brought you in, and our great staff, especially Fred, made you glad you stopped. We appreciate the confidence you've placed in Key Scales Ford, and we thank you for your business. Bruce Johnson, General Manager

July 29, 2016

Very customer-oriented staff. Purchased a 2016 Escape. New salesperson, Angela Thompson very helpful in the entire process. Able assistance provided by Fred Almonte in the negotiat More

by Hank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Angela Thompson, Brian Collins, Doug Faber, Gary Blackman
Jul 30, 2016 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Angela and Fred helped make the process go well for you. We appreciate your business, and hope you enjoy your new Escape for many miles ahead. Bruce Johnson, General Manager

July 29, 2016

Second lease. This was the second lease we have taken with Key Scales. We have enjoyed working with this dealership. Fred is very knowledgable, thorough and profes More

by dadus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson, Fred Almonte, Jim Roberts, Doug Faber
Jul 30, 2016 -

Key Scales Ford responded

Thank you for your comments. We appreciate every customer at Key Scales Ford; however, the customers who return for their second vehicle are even more special. I'm happy to hear that Fred made your new lease an enjoyable experience. We hope to see you for lease #3 down the road. Bruce Johnson, General Manager

July 27, 2016

Ford Edge Our sales person, Harry was exceptional. He was not overbearing, knowledgeable, answered all of our questions and urged us to drive a selection of ve More

by Jack65
Recommend Dealer
Yes
Employees Worked With
Harry Wilhelm
Jul 28, 2016 -

Key Scales Ford responded

Thank you for your review. With the excellent service your Taurus provided to you, I can certainly understand why you came back to a Ford. We appreciate the fact that you came to Key Scales Ford, and to Harry Wilhelm, to get that Ford. We appreciate your business, and hope to see you back for those occasional oil changes! Bruce Johnson, General Manager

July 26, 2016

Outstanding, Awesome, a real pleasure First you are greated with a warm friendly smile. They treat you like a valued family member. You receive the best deal right away. They are there More

by Limoni Celio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Fred Almonte
Jul 26, 2016 -

Key Scales Ford responded

Thank you for your response. It certainly sounds like Fred, and the team at Key Scales Ford, took the extra-special care of you that you certainly deserve. We aim to take care of each of our guests in the same manner. We appreciate you sharing your kind words, with us and with your friends and neighbors. Bruce Johnson, General Manager

July 26, 2016

Great staff and dealership Fast, efficient transaction on sale of used Ford Truck. Salesperson, took time with me on the items that I needed assistance: location of jack, Sync More

by Ford Turboboost
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Harry Wilhelm
Jul 26, 2016 -

Key Scales Ford responded

Thank you for the review. Finding the right price, and getting the right deal is only half the job - and I'm happy to hear that Harry took the time to make sure you were comfortable with the operation of your truck. We all appreciate your business, and look forward to serving you in the future. Bruce Johnson, General Manager

July 25, 2016

I wouid not buy any where else, I bought a 2015 Taurus with 8000 m[les.This is the fourth car I have bought at Key Scales and my salesman, Fred Almonte, Sr soid me all four cars to m More

by Scouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson, Fred Almonte
Jul 25, 2016 -

Key Scales Ford responded

Thank you for your review. And thank you for placing your confidence in Fred, and Key Scales Ford, not just once, but four times. We appreciate all of our customers, but especially our repeat customers. Enjoy your beautiful Ruby Red Taurus - and we do hope to see you soon! Bruce Johnson, General Manager

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