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Key Scales Ford

Leesburg, FL

4.6
1,602 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,602 Reviews of Key Scales Ford

July 29, 2016

Very customer-oriented staff. Purchased a 2016 Escape. New salesperson, Angela Thompson very helpful in the entire process. Able assistance provided by Fred Almonte in the negotiat More

by Hank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Angela Thompson, Brian Collins, Doug Faber, Gary Blackman
Jul 30, 2016 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Angela and Fred helped make the process go well for you. We appreciate your business, and hope you enjoy your new Escape for many miles ahead. Bruce Johnson, General Manager

July 29, 2016

Second lease. This was the second lease we have taken with Key Scales. We have enjoyed working with this dealership. Fred is very knowledgable, thorough and profes More

by dadus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson, Fred Almonte, Jim Roberts, Doug Faber
Jul 30, 2016 -

Key Scales Ford responded

Thank you for your comments. We appreciate every customer at Key Scales Ford; however, the customers who return for their second vehicle are even more special. I'm happy to hear that Fred made your new lease an enjoyable experience. We hope to see you for lease #3 down the road. Bruce Johnson, General Manager

July 27, 2016

Ford Edge Our sales person, Harry was exceptional. He was not overbearing, knowledgeable, answered all of our questions and urged us to drive a selection of ve More

by Jack65
Recommend Dealer
Yes
Employees Worked With
Harry Wilhelm
Jul 28, 2016 -

Key Scales Ford responded

Thank you for your review. With the excellent service your Taurus provided to you, I can certainly understand why you came back to a Ford. We appreciate the fact that you came to Key Scales Ford, and to Harry Wilhelm, to get that Ford. We appreciate your business, and hope to see you back for those occasional oil changes! Bruce Johnson, General Manager

July 26, 2016

Outstanding, Awesome, a real pleasure First you are greated with a warm friendly smile. They treat you like a valued family member. You receive the best deal right away. They are there More

by Limoni Celio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Fred Almonte
Jul 26, 2016 -

Key Scales Ford responded

Thank you for your response. It certainly sounds like Fred, and the team at Key Scales Ford, took the extra-special care of you that you certainly deserve. We aim to take care of each of our guests in the same manner. We appreciate you sharing your kind words, with us and with your friends and neighbors. Bruce Johnson, General Manager

July 26, 2016

Great staff and dealership Fast, efficient transaction on sale of used Ford Truck. Salesperson, took time with me on the items that I needed assistance: location of jack, Sync More

by Ford Turboboost
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Harry Wilhelm
Jul 26, 2016 -

Key Scales Ford responded

Thank you for the review. Finding the right price, and getting the right deal is only half the job - and I'm happy to hear that Harry took the time to make sure you were comfortable with the operation of your truck. We all appreciate your business, and look forward to serving you in the future. Bruce Johnson, General Manager

July 25, 2016

I wouid not buy any where else, I bought a 2015 Taurus with 8000 m[les.This is the fourth car I have bought at Key Scales and my salesman, Fred Almonte, Sr soid me all four cars to m More

by Scouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson, Fred Almonte
Jul 25, 2016 -

Key Scales Ford responded

Thank you for your review. And thank you for placing your confidence in Fred, and Key Scales Ford, not just once, but four times. We appreciate all of our customers, but especially our repeat customers. Enjoy your beautiful Ruby Red Taurus - and we do hope to see you soon! Bruce Johnson, General Manager

July 24, 2016

Updated my flex Knew what I wanted. They found it. Worked with me on my trade in to get it where I needed it to be. Made it all happen quickly and efficiently. More

by Flex Gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Rich Rysell, Gary Blackman
Jul 24, 2016 -

Key Scales Ford responded

Thank you for your response. And thank you - again - for your repeat-purchase from Key Scales Ford. I'm happy to hear that Rich found you the exact vehicle you were looking for, and Fred and Gary took good care of getting the vehicle delivered to you. We look forward to being here for you in the future. Bruce Johnson, General Manager

July 24, 2016

FANTASTIC DEALERSHIP, SALESMAN, AND DEAL. THE DEALERSHIP HAD THE VEHICLE I WANTED, A SALESMAN THAT WOULD WORK WITH ME ON THE PRICE AND THE DEAL WE NEEDED TO BUY. THE SALESMAN'S FOLLOW-UP WAS More

by LENNY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Jeremy Langhoff
Jul 25, 2016 -

Key Scales Ford responded

Thank you for your comments. Having the perfect vehicle, and attentive salesperson, and the right deal make all the difference. And Fred's follow-up, during the delivery and after, makes for an even better ownership experience. I appreciate you letting me know - and your friends and neighbors, too. Bruce Johnson, General Manager

July 22, 2016

Key Scales Ford is GREAT! Our overall experience was terrific! All of the gentlemen were welcoming and helpful. Rich Rysell, the online rep, was very professional. He was avail More

by Ksastre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Doug Faber, Gary Blackman
Jul 22, 2016 -

Key Scales Ford responded

Thank you for your review. More consumers turn to online shopping every day - some for research, some for convenience, and others just to try to "avoid the hassle" they've experienced in car shopping before. I'm glad to hear that Rich was attentive to your needs, not only online, but at the store on delivery. We appreciate you using keyscalesford.com, and choosing Key Scales Ford for your new vehicle. Bruce Johnson, General Manager

Jul 22, 2016 -

Key Scales Ford responded

Thank you for your review. More consumers turn to online shopping every day - some for research, some for convenience, and others just to try to "avoid the hassle" they've experienced in car shopping before. I'm glad to hear that Rich was attentive to your needs, not only online, but at the store on delivery. We appreciate you using keyscalesford.com, and choosing Key Scales Ford for your new vehicle. Bruce Johnson, General Manager

July 22, 2016

fast, excellent It was a wonderful experience. I would highly recommend Randy Lofton as our sells person. The Dealership was excellent. Everything was very efficien More

by lofton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Randy Lofton, Gary Blackman
Jul 22, 2016 -

Key Scales Ford responded

Thank you for your review. Our entire team at Key Scales Ford strives to make the car-buying process as time-efficient and rewarding as possible for every customer. I'm pleased to hear that Randy helped to make your experience a truly positive and memorable one. We appreciate your comments, and look forward to seeing you back with us again in the future. Bruce Johnson, General Manager

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