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Key Scales Ford

Leesburg, FL

4.6
1,606 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,606 Reviews of Key Scales Ford

July 14, 2016

Love my new 2016 Ford Focus Buying a new car from from Key Scales Ford was extremely easy. My sales person Randy Lofton was very knowledgable & friendly and not pushy. He gave me More

by LDCruise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Randy Lofton, Jeremy Langhoff, Doug Faber
Jul 14, 2016 -

Key Scales Ford responded

Thank you for your review. Buying a new vehicle should never be a scary or surprising (in a bad way) - and I'm happy to hear that Randy and the rest of the Key Scales Ford team made the process work for you. We appreciate you putting your trust in Key Scales Ford - twice! - and look forward to keeping the experience surprise-free in the future. Bruce Johnson, General Manager

July 13, 2016

Great buying experience We purchased a new 2016 Ford Escape this week. Erik Montano was our salesman. He went above and beyond to give us a great deal. He was very personable More

by Dale123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montano, Brian Collins, Gary Blackman
Jul 13, 2016 -

Key Scales Ford responded

Thank you for your response. As a former Service Manager, I know you understand the challenges that take place in a dealership. To earn your confidence, trust, and your business, truly is a statement that all of us at Key Scales Ford appreciate. We hope you enjoy your new Escape, and look forward to seeing you through our doors in the future as well. Bruce Johnson, General Manager

July 11, 2016

Great Experience We had a very nice experience with Rich Rysell in sales and Gary Blackman in Finance. We were very happy with the deal. The dealership is beautiful More

by GaryandSuzanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Gary Blackman
Jul 11, 2016 -

Key Scales Ford responded

Thank you for your review. Congratulations on your new vehicle, and thank you for placing your trust in Rich, Gary, and Key Scales Ford. We appreciate your business and your kind words, and look forward to serving you for your service and future vehicle needs. Bruce Johnson, General Manager

July 07, 2016

Pleasant experience I was not looking forward to making a car purchase for the first time by myself. I told Harry what I wanted ,what my price range was and the payment I More

by Connie1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Harry Wilhelm, Jim Roberts
Jul 07, 2016 -

Key Scales Ford responded

Thank you for your review. I'm happy to hear that Harry on our Sales team, as well as our Service department, have impressed you. We hope that your experience with your new Ford Focus continues to be a positive one. Please let me know if there is anything I can do to be of assistance in the future, and thank you for your trust and confidence in Key Scales Ford. Bruce Johnson, General Manager

July 07, 2016

great service ,answered all questions. was in and out in a timely manner. Car was washed and gas tank full ready to go by the time we finished signing papers. More

by Teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Reynolds
Jul 07, 2016 -

Key Scales Ford responded

Thank you for your comments. We certainly appreciate hearing back that Stan "the Man" Reynolds took such great care of you, and made the process as time efficient as possible for you. We hope you enjoy your new vehicle, and look forward to seeing you back again with us in the future. Bruce Johnson, General Manager

July 07, 2016

Worth the travel out of town It was worth the extra travel from Orlando to get the exact model we wanted and a better price. Nick was courteous and worked with us to get the best More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Amalfitano
Jul 07, 2016 -

Key Scales Ford responded

Thank you for your review. And thank you for making the drive from Orlando to Key Scales Ford. I'm happy to hear that Nick helped you find the Edge Sport of your dreams, and got you a deal that made the drive worth it. We appreciate you sharing with us, and with others. Bruce Johnson, General Manager

July 06, 2016

Great!! Thank You, Fred, you are TOPS! You made trading in our 2012 Fusion a great and rewarding experience, and once we learn how to use all the new gadgets More

by 1954ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Jul 06, 2016 -

Key Scales Ford responded

Thank you for your response. I am pleased to hear that Fred Almonte took such great care of you on your recent visit to Key Scales Ford. Even just moving forward from a 2012, there are lots of advancements in technology - you'll want to be sure to attend Fred's class on the new Sync system and all of the benefits it has for you. We appreciate your business. Bruce Johnson, General Manager

July 05, 2016

Great Experience Purchasing our car was a Great Experience because of Stan Reynolds an Outstanding Sales Person. He made purchasing our car pleasant and enjoyable. H More

by carquv.darrellc41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Stan Reynolds, Jeremy Langhoff, Doug Faber, Gary Blackman
Jul 05, 2016 -

Key Scales Ford responded

Thank you for your comments. It sounds like Stan "the Man" helped to make purchasing your new Escape as simple as possible. I'm happy that he, as well as the rest of the Key Scales Ford team, gave you the information you needed to make a well informed and confident decision. We thank you both for your patronage, and look forward to seeing you again soon. Bruce Johnson, General Manager

July 04, 2016

Awesome experience ..thanks to Fred!!! Fred made purchasing our car a pain-free and enjoyable experience. His product knowledge, experience and customer service were impeccable. Look forw More

by CYNTHIA J BENNETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Jul 04, 2016 -

Key Scales Ford responded

Thanks for your response Cindy and Jeff. We appreciate the confidence you have placed in Fred Almonte and Key Scales Ford. I'm happy to hear that Fred gave you the treatment you deserve. We hope you have many enjoyable miles ahead in your new Mustang. Bruce Johnson, General Manager

July 04, 2016

Easy as pie Came in, found my truck and bought it. No hassel, no haggle. Easiest truck purchase EVER!! We have found a new truck dealership - for a short drive More

by Rwoody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Nick Amalfitano, Doug Faber
Jul 05, 2016 -

Key Scales Ford responded

Thank you for your review. And thank you for making the short drive from Clermont to Key Scales Ford for your new F150. We do our best to keep the process easy, simple and painless - whether it is the purchase process, or the ownership process. We look forward to helping "keep it simple" for you in the future. Bruce Johnson, General Manager

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