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Key Scales Ford

Leesburg, FL

4.6
1,604 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,604 Reviews of Key Scales Ford

April 14, 2016

Outstanding sales staff Fred Almonte Sr is an outstanding sales person. We have bought several cars from Key Scales and he never fails to understand what is important to us. More

by Truck Lover
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Jim Roberts, Doug Faber
Apr 14, 2016 -

Key Scales Ford responded

Thank you for your comments. I am glad to hear that Fred, Jim and Doug took such great care of you on your purchase. We appreciate your repeat business with us, and look forward to being here for your future needs. Thanks again. Bruce Johnson, General Manager

April 13, 2016

My car buying experience I would highly recommend Fred Almonte for your salesman. We bought our first Ford from Fred and I was fortunate to have him there for me to buy my se More

by Gi Gi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Apr 13, 2016 -

Key Scales Ford responded

Thank you for your review. I am happy to hear that Key Scales Ford, and especially Fred Almonte, earned your trust not only once, but twice. We always strive to make the process as simple and painless as possible. Please let Fred or me know how we can continue to be of help to you in the future. Bruce Johnson, General Manager

April 13, 2016

Great experience!!! This is the second vehicle I've gotten from Key Scales Ford in Leesburg and my second lease. Artie Dorado was so pleasant and helpful to show me seve More

by Dolphins3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artie Dorado, Jim Roberts
Apr 13, 2016 -

Key Scales Ford responded

Thank you for your comments. We appreciate all of our customers putting their confidence in us; we appreciate it even more when you come back to us a second time. As you know, Artie's patience and knowledge are with you after the sale, as well as before. Enjoy your new Escape Titanium! Bruce Johnson, General Manager

April 12, 2016

Excellent Experience Everyone that we dealt with at Key Scales Ford was professional, courteous & helpful. It was a really good experience. Based on our experience, I wi More

by MCrawford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Randy Lofton, Jim Roberts
Apr 12, 2016 -

Key Scales Ford responded

Thank you for your response. All of us at Key Scales Ford really appreciate your recommendation of our team, and our products, to others; especially Fred, Randy, and Jim, that you had dealt with on your visit. Your trust means so much to all of us. Thank you again! Bruce Johnson, General Manager

April 10, 2016

wonderful! Great dealership! Highly recommend asking for Randy Lofton for your salesman! He's very knowledgeable! We have been buying here for years from Don Gar More

by stanggirl4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Randy Lofton
Apr 10, 2016 -

Key Scales Ford responded

Thank you for your review. We appreciate all of our customers, but especially those who come back time and time again to Key Scales Ford. Don and Randy do make a great team, and they, as well as the rest of our team, will be here to help in the future with all of our vehicle and service needs. Bruce Johnson, General Manager

April 08, 2016

Easy to buy a car We bought our Ford Mustang convertible, and Rich Rysell did a great job. He worked with us to find the right car. We will recommend him to friends. More

by fordrocks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Don Garrett, Rich Rysell
Apr 08, 2016 -

Key Scales Ford responded

Thank you for your response. I am glad that Rich found the right Mustang Convertible for you, and that Don and Dan helped to make it a reality for you. All of us at Key Scales Ford hope you have many happy miles - and smiles - ahead. Thanks for being part of the family! Bruce Johnson, General Manager

April 05, 2016

Complete waste of time I went to Key Scales in Leesburg after seeing the truck i wanted online. I had to park behind the dealership because of construction going on at the t More

by 2015F150
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Garrett, Nick Amalfitano
Apr 05, 2016 -

Key Scales Ford responded

Thank you for your response. As we had explained at the time, there was an error made in the pricing on the particular vehicle you were looking for, and we are sorry about this mistake. We certainly did attempt go the extra mile to help make things right on pricing, and on your trade allowance, but with the competitive nature of pricing on the internet, there just isn't a huge amount of room to negotiate. Please accept my apology for your inconvenience and for our error. I would like an opportunity to speak with you to see how we can help to make this situation favorable in your eyes. Please contact me at (352) 787-3511. I look forward to hearing from you soon. Bruce Johnson, General Manager

April 02, 2016

Courteous, efficient and competent We bought our new Ford Escape here, Rich and Arty were very helpful and factual. They presented us the car and explained in detail the functions etc. More

by johnsct
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Artie Dorado, Jessie Dern
Apr 02, 2016 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Artie and Rich made the process a positive one for you start to finish. And don't forget that Jessie will be here to help you with any of your scheduled maintenance. We look forward to keeping the "love" going. Bruce Johnson, General Manager

March 30, 2016

What a joy! As a recent widow I was a little nervous about buying a new car, but I did not need to be concerned. I was treated with courtesy, respect and friendl More

by KAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Gary Blackman
Mar 30, 2016 -

Key Scales Ford responded

Thank you for your response. I appreciate you letting us know that Fred and Gary extended you the respect you - and all of our guests - deserve during your recent purchase experience. I'm glad to hear that you've made a new friend in Fred, and we are here to continue to offer you and your friends this same level of service now and in the future. Bruce Johnson, General Manager

March 30, 2016

Very accommodating!!!!! Great service! We went looking for a Ford Explorer and didn't leave without a new vehicle!!! The whole process was relaxed and very easy. Our salesman, Gary Mullins More

by Nanakar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Blackman, Gary Mullins
Mar 30, 2016 -

Key Scales Ford responded

Thank you for your review Mona and Charles. I'm glad to hear that the "Gary and Gary" team helped to make your dream a reality. We hope you have many happy and safe miles ahead in your new Explorer, and we'll be here to help along the way. Bruce Johnson, General Manager

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