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Key Scales Ford

Leesburg, FL

4.6
1,604 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,604 Reviews of Key Scales Ford

March 08, 2016

Very smooth, very professional. We hadn't traded cars for eight years, really hate the car buying experience. However, this was a very pleasant experience, view the cars, drive the c More

by Donna1944
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Fred Almonte
Mar 08, 2016 -

Key Scales Ford responded

Thank you for your comments, and welcome to the Key Scales family. Your experience was what we aim for every time with every customer. I am glad to hear that Fred and Dan lived up to your expectations. We want to continue to take care of you in the same manner after the sale also. Enjoy your vehicle, and thanks again for your trust in us. Bruce Johnson, General Manager

March 07, 2016

Our Dream Car..A Ford Escape! Most People get scared when they go to buy A car..But I tell you we wasn't afraid..WE HAD ANGELS FOR DEALERS. God Bless KEY SCALE FORD..OF LEESBURG,FL More

by jwil2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Lofton, Harry Wilhelm
Mar 07, 2016 -

Key Scales Ford responded

Thank you for your review. I am thrilled to hear that Randy and Harry took the time to find out exactly what you wanted, and then got it done. We want to keep the dream alive, now and for the years ahead. I wish you many happy miles ahead in your Escape, and please let us know how we can be of help to you both in the future! Bruce Johnson, General Manager

March 07, 2016

Recent purchase of a Chrysler 2013 van. On 3/5 2016 we ended up at Key Scales Ford to check out a 2013 Chrysler minivan. Being a lifetime Chrysler employee I expect to be treated well at a C More

by Cemedine1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Brandon Casper, Jim Roberts
Mar 07, 2016 -

Key Scales Ford responded

Thank you Joe and Karen for your response. I am glad to hear that the staff of Key Scales Ford, and particularly Fred, lived up to your expectations. We appreciate you trusting us and our dealership with your vehicle needs. We look forward to assisting you in the future. Bruce Johnson, General Manager

March 06, 2016

Recent purchase of a used F150. We purchased a 1999 F150 for our grandson from Harry Wilhelm. When we arrived at the lot after a long day of looking for an older truck we sent in our More

by nanag8r3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Wilhelm
Mar 06, 2016 -

Key Scales Ford responded

Thank you for your response. I am happy to hear that Harry took such great care of you and your Grandson on his first F150. We take the needs of all of our customers seriously, whether they are sixteen or sixty. From our family to yours, we appreciate your business, and look forward to a long line of F150's for your Grandson. Bruce Johnson, General Manager

March 05, 2016

Our salesman RichRysell Rich was very helpful in the lease of the Ford Escape and showing us all the features and how to use them. Don Garrett came over and told us about the More

by Schoenbeck Dean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Rich Rysell
Mar 05, 2016 -

Key Scales Ford responded

Thank you for your comments. I am glad to hear that Rich and Don helped to make your experience with Key Scales Ford a positive one. Our new showroom is open for business, so please stop by and take a look. We appreciate your business and look forward to helping you out in the future. Bruce Johnson, General Manager

March 05, 2016

Worth Your Time i purchased a 2016 Ford Escape Titanium and was pleased with the deal and the people I dealt with. My salesman, Art Dorato was excellent. He was respe More

by Dr.Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Artie Dorado
Mar 05, 2016 -

Key Scales Ford responded

Thank you for your response. I am glad to hear that Artie and Dan took great care of you during your recent purchase at Key Scales Ford. We do strive to make the car buying process as easy and - yes, fun - as possible. Please let any of us know what we can do to keep the positive experience going for you - and we look forward to helping you out in the future. Bruce Johnson, General Manager

March 05, 2016

Car buying experience Buying a vehicle can be unpleasant and frustrating. I am very please to say working with Rich Rysell and his sale manager was both constructive and More

by SteveTV
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sales manager, document coordinator, Rich Rysell
Mar 05, 2016 -

Key Scales Ford responded

Thank you for your review. I'm glad Rich, as well as the rest of the staff at Key Scales Ford that you came in contact with, helped to make a positive experience for you. I understand how frustrating the buying experience can be, and we are here to not only make it a pleasant one, but make the ownership experience a rewarding one, too. Bruce Johnson, General Manager

February 28, 2016

Purchase of 2010 f150 Fred is the best thing since sliced bread! Super helpful and got us a great deal! This is our second vehicle purchase with Fred and we always get grea More

by Dsnelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Fred Almonte
Feb 28, 2016 -

Key Scales Ford responded

Thank you for your response. I am glad to hear that Fred and Dan took such good care of you, not only once, but twice. All customers are important to us, but especially those like yourself that come back to Key Scales Ford for their second vehicle, or even more. We are here to help with your questions, concerns, and needs in the future. Bruce Johnson, General Manager

February 28, 2016

Great Buying Experience As a woman I hate buying cars and usually buy them strictly online. This time, though, I ended up dealing with a salesman, Rich Rysell, and the trans More

by TerSul
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Feb 28, 2016 -

Key Scales Ford responded

Thank you for your review. I am pleased to hear that Rich made the shopping and purchase process go smoothly for you. Keeping the process simple and easy, from online shopping, to your consultation, to the delivery is what we all strive to do at Key Scales Ford. We appreciate your business and wish you many happy miles ahead! Bruce Johnson, General Manager

February 27, 2016

Purchase of a 2015 Ford F150 We purchased a new Ford truck yesterday and Fred Almonte was very helpful and knowledgeable throughout the entire buying experience. The new showroom More

by StraightOn
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson, Fred Almonte
Feb 27, 2016 -

Key Scales Ford responded

Thanks for your review Richard and Pam. I'm glad you liked our new showroom, and that Fred gave you the information and attention you deserved. Please let Fred or me know if there is anything we can do for you - and enjoy your new Ford truck! Bruce Johnson, General Manager

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