Key Scales Ford

We were treated with the umost respect and courtesy We bought a new Ford last week and worked with Randy Lofton. Despite the fact that they had just moved into a new building, they were accommodating a We bought a new Ford last week and worked with Randy Lofton. Despite the fact that they had just moved into a new building, they were accommodating and efficient . Our paperwork was done effectively, considering the fact the closer had been there only four days. Randy is pleasant and very low keyed. We never felt any pressure of any kind and would, absolutely send our friends to the dealership. Thanks Key Scales Ford for the great experience. We have, in the past, had some bummers. More

No Pressure Went to find a good used car or to lease a new one. We were introduced to Fred Almonte Sr. Who made it clear that there was no pressure and no quest Went to find a good used car or to lease a new one. We were introduced to Fred Almonte Sr. Who made it clear that there was no pressure and no question that we couldn't ask to get all the answers we wanted to feel comfortable with the whole process. He was a great help explaining the benefits of buying vs leasing and showed all the numbers for both. We chose to buy and he got our financing to where we were comfortable. It was fairly long process because we were from Outstate, they worked hard to make us comfortable all throughout the process. Thank you for a pleasant experience. More

best serviceand BEST new car deal of my life. The minute you make contact with the staff at Key-Scales Ford you will you are in for a good experience. I was just reviewing the inventory and the ve The minute you make contact with the staff at Key-Scales Ford you will you are in for a good experience. I was just reviewing the inventory and the vehicle options online , later that morning I received a great phone call from Rich Rysell. We discussed my views and my experience with Ford, set up an appointment to meet and look around the dealership. The rest is history, I expressed my interest in a new Escape, the process was smooth and painless. The finance department, in particular Gary Blackwood was very thorough, helpful and all-around great guy. I'm not kidding the best deal of my entire life. I used to be a GM guy, before I bought my previous F150, but now I can tell you I'm a FORD guy the rest of my life. Thanks so much Rich, Gary and the crew at Key-Scales, you have helped me with a turn in my life. I will forever be thankful. More

Best car buying experience ever! We bought our 2012 Explorer at Key Scales and we were so impressed with our salesman, Fred Almonte, that we went back to him and bought our 2016 Focus We bought our 2012 Explorer at Key Scales and we were so impressed with our salesman, Fred Almonte, that we went back to him and bought our 2016 Focus. He obviously loves his job and is very good at it. Dan Shuten handled the financing and explained each paper we signed and had us out of there in no time. I've always hated car buying, but these guys made it fun! More

Great folks, great service! Fred, Nick and Dan each treated me with respect as a customer and person. I was taken care of and guided me toward the car I can afford. I feel plea Fred, Nick and Dan each treated me with respect as a customer and person. I was taken care of and guided me toward the car I can afford. I feel pleased with the staff, atmosphere and automobile. The professional nature of the staff was impressive. My experience at Key Scales Ford was pleasant. This group was thorough and efficient, allowing my car buying experience to be hassle free and without the anxiety that usually accompanies a major purchase. More

Great service I went in thinking I wouldn't be able to purchase a vehicle with my credit score, but I was treated with respect by everyone from the time I entered t I went in thinking I wouldn't be able to purchase a vehicle with my credit score, but I was treated with respect by everyone from the time I entered the dealership until I walked out with a new Ford Focus. Thank you to Randy who took the time with me and found me a great car that I can afford, and thank you Jim who worked out the paperwork to make sure i was financed properly, there is also Rich who started out the process. They all worked hard and did an amazing job. I highly recommend your dealership to my friends and family for their new car needs. Thank you so much. More

Awesome Dealership We bought a 2006 Focus ZX4 SES from Key Scales, and can't say enough about our salesman Rich Rysell. He went far, and above helping us with the purcha We bought a 2006 Focus ZX4 SES from Key Scales, and can't say enough about our salesman Rich Rysell. He went far, and above helping us with the purchase. He was always asking if we needed anything to drink or be comfortable while we were waiting. Everyone we talked to were so very nice, and Rich was awesome. They replaced a part on the car that was not working at theX4 time of purchase a week later at no cost to us, and took very good care of us while we waited. I will be referring all that I know to this dealership, and especially to Rich Rysell. I have bought MANY vehicles in my 60yrs from many dealerships, and they far out did any others I have dealt with. Thank you Key Scales, and Rich Rysell for making our purchase such a pleasant one. Sincerely, Reggie Holgate & Nan Harris More

NOW HAPPY have appointment to get the things fixed on the used 2013 truck with missing part and battery replaced .Thanks to Thom Workman Thank You so much have appointment to get the things fixed on the used 2013 truck with missing part and battery replaced .Thanks to Thom Workman Thank You so much More

T Gvist Key Scales Ford New Car Very positive experience, one of the best buying experiences I have ever had. Rich the sale person was very easy to work with, understood what I was Very positive experience, one of the best buying experiences I have ever had. Rich the sale person was very easy to work with, understood what I was looking to do and may sure that he was providing me with what I wanted. More

Excellent information on buying a new car Artie was very helpful. ( I was given misinformation by salesperson in another dealership who trired to tell me the 2016 Edge was not in production Artie was very helpful. ( I was given misinformation by salesperson in another dealership who trired to tell me the 2016 Edge was not in production yet) Artie took time to show me those cars and colors, even though he knew I was probably going to wait until I returned North to buy one. He printed out invoices so I could compare models. More