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Key Scales Ford

Leesburg, FL

4.6
1,604 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,604 Reviews of Key Scales Ford

September 29, 2015

Thank you so much! My husband and I had very little time to purchase a new car, as our old car had been in an accident and the car was "totaled." Rich was excellent at More

by Retired in Leesburg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Oct 02, 2015 -

Key Scales Ford responded

Thank you for your review. We are happy to hear that Rich was able to help you locate the car that you were looking for. We know that you are going to enjoy it. Thank you for choosing Key Scales Ford. We appreciate your business. Thanks again! Bruce Johnson, General Manager

September 28, 2015

The new normal This is the best dealer I have worked with since I have been here in Florida. Randy and Rich were great though my budget and available cash were low f More

by Kordoro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy, Rich Rysell, Randy Lofton
Sep 28, 2015 -

Key Scales Ford responded

Thank you for your review. We are happy to hear that Randy and Rich were able to work with you to find the car that you wanted. We appreciate your business and thank you for making Key Scales Ford your dealership of choice. We look forward to serving you again in the future. Thanks again! Bruce Johnson, General Manager

September 26, 2015

Excellent Experience Fred was terrific in assisting us with finding a new 2016 Ford Explorer that met our needs. He was patient, professional and fun making it an overall More

by Mustang Sally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Fred Almonte
Sep 26, 2015 -

Key Scales Ford responded

Thank you for your review. We are happy to hear that Fred and Dan took such excellent care of you and made this experience a fun one. We know that you are going to love your 2016 Ford Explorer. We appreciate your business and thank you for choosing Key Scales Ford. Thanks again! Bruce Johnson, General Manager

September 24, 2015

Excellent Service The Service at Key Scales Ford was outstanding,Rich Rysell and Jeff Wagner gave us excellent service We Like our 2016 Ford Escape very much. More

by Paul 3452
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Rich Rysell
Sep 26, 2015 -

Key Scales Ford responded

Thank you for your comments. We are happy to hear that Rich and Jeff took such good care of you. We know you are going to love your 2016 Ford Escape! We look forward to serving you again in the future. Thanks again! Bruce Johnson, General Manager

September 17, 2015

Satisfied for the second time Just bought my second Ford Escape from Cat Langbehn. She was friendly, knowledgeable and worked with me to find a vehicle that fit my budget. Everyone More

by Dvalique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Roberts, Cat Langbehn
Sep 18, 2015 -

Key Scales Ford responded

Thank you for your comments. We appreciate your loyalty to Key Scales Ford and thank you for purchasing another Ford Escape from our dealership. We look forward to serving you again in the future. Thanks again! Bruce Johnson, General Manager

September 14, 2015

Great people we want to thank Artie for his time in helping us find just the right car for us. He spent a lot of time with us making sure our needs were met, thank More

by rmarten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane, Dan Shuten, Artie Dorado
Sep 18, 2015 -

Key Scales Ford responded

Thank you for your review. We are happy to hear that Artie, Dan, and Diane took such good care of you during the purchase of your new car. We appreciate your business and thank you for choosing Key Scales Ford. We look forward to serving you again in the future. Thanks again! Bruce Johnson, General Manager

September 13, 2015

Very Happy with my new Explorer Fred did everthing posible to make sure that I was happy, and satisfied with the deal. He was very friendly, kind, and professional. He did a wonderfu More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Roberts, Fred Almonte
Sep 13, 2015 -

Key Scales Ford responded

Thank you for your review. We are happy to hear that Fred made sure that you were happy and satisfied with your deal. We know that you are going to enjoy your new Ford Explorer! We appreciate your business and thank you for choosing Key Scales Ford. We look forward to serving you again in the future. Thanks again! Bruce Johnson, General Manager

September 11, 2015

EXCEPTIONAL CUSTOMER SERVICE This is by far the best dealership I've ever bought a vehicle from and I felt no intimidation while looking for my first SUV. I really don't write rev More

by SHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Sep 12, 2015 -

Key Scales Ford responded

Thank you for your review. We appreciate your review and are happy to hear that Rich did such a wonderful job serving you. We thank you for making Key Scales Ford your dealership of choice and look forward to serving you in the future. Thanks again and enjoy your new SUV! Bruce Johnson, General Manager

September 10, 2015

"An excellent experience" Carmen Di Julio I bought my 2016 Ford Escape on 9/8/15. The salesman was Artie Dorado who was very professional in handling our situation. We went into Key Scales wit More

by carmen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artie Dorado
Sep 12, 2015 -

Key Scales Ford responded

Thank you for your comments. We are happy to hear that Artie took such good care of you. We appreciate your business and loyalty to Key Scales Ford. We know that you are going to love your 2016 Ford Escape! We look forward to serving you again in the future. Thanks again! Bruce Johnson, General Manager

September 09, 2015

OUTSTANDING! Rich did an amazing job explaining everything we needed to know about the Explorer like a knowledgeable salesman would. From explaining the benefits o More

by MARCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Sep 09, 2015 -

Key Scales Ford responded

Thank you for your comments. We are happy to hear that Rich did an amazing job explaining everything about the Explorer to you. Thank you for making Key Scales Ford your dealership of choice. We appreciate both your business and your recommendation. Thanks again! Bruce Johnson, General Manager

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