Keyes European

Can't believe this is a Mercedes dealership. Does not meet the standards. Bought a car and left it for a minor issue that should have been fixed in an hour. Took it in twice within the 1st month Does not meet the standards. Bought a car and left it for a minor issue that should have been fixed in an hour. Took it in twice within the 1st month owned. Kept it for the week this past time. Nothing done and no returned calls. No follow up. No loaner. Owned Mercedes for over 30 years. Never had an experience like this. Very Sad. Thought being a loyal customer meant something. More

I’m very happy withe the service Milad presented and helped me to find and purchase my favorite car. Thank you helped me to find and purchase my favorite car. Thank you More

I had an amazing experience with Anastasia. Such a really sweet, kind patient lady. I went in December and was undecided so I kept in touch with her via email and over the phone and in January Such a really sweet, kind patient lady. I went in December and was undecided so I kept in touch with her via email and over the phone and in January I saw the car I wanted mercedes-Benz, GLA 45 AMG and I fell in love with the design and horsepower. I got a great deal on it and I highly recommend Anastasia to my friends and family. More

Very smooth operation. Everybody has a specific job they do efficiently. Always a pleasant experience. Everybody has a specific job they do efficiently. Always a pleasant experience. More

They shipped the car without the proper paperwork for me to register the car in my state now they are saying I need to call the bank and the bank saying that’s the dealership responsible. to register the car in my state now they are saying I need to call the bank and the bank saying that’s the dealership responsible. More

Very poor sales person forcing costumers and harassing to buy car. I have 2 cars from keys European but this time I had very bad experience with sales person Vladimir buy car. I have 2 cars from keys European but this time I had very bad experience with sales person Vladimir More

amazing service from Sako walked in and got helped instantly and got the car that i wanted instantly and got the car that i wanted More

No matter which Mercedes dealership you go to, you will always find a beautiful lineup of vehicles, a clean showroom, and a comfortable customer lobby. So what sets one dealership apart from the others? Th always find a beautiful lineup of vehicles, a clean showroom, and a comfortable customer lobby. So what sets one dealership apart from the others? The people and the service. At Keyes European, you will find top notch personnel and great customer service. We dealt with Fernando Alvarez and he proved to be a great asset to Keyes European and to Mercedes Benz as a whole. I highly recommend this dealership and Fernando when looking for your next car. tell him Mr. Suarez sent you, that way he will know that his efforts were appreciated so much that a customer recommended him personally. Glenn More

The dealership worked with us and gave us the right price. The dealership was very helpful and courteous. price. The dealership was very helpful and courteous. More

People who leave five-star reviews must be smoking some drug. Every time I go to service, I get disrespected and thrown to the side as garbage. The service guy has some xxxxxxxx nasty attitude. Its so bad drug. Every time I go to service, I get disrespected and thrown to the side as garbage. The service guy has some xxxxxxxx nasty attitude. Its so bad that he shouldn't even be working there. He really should be working as a waiter at some restaurant or something. When I drop off my car, whether a 100k car or a 250k car, I get thrown in the dirt when I ask for a loaner car, BUT they always have a bunch parked out front for god knows who. BMW offers excellent customer service, and they offer you a car for your troubles. It's gotten to the point where I HATE BMW, but I'm sure willing to buy one as my next car so I can get taken care of at the price I pay. More