Back

Keyes Hyundai

Van Nuys, CA

4.0
2,053 Reviews

5746 Van Nuys Blvd

Van Nuys, CA

91401

Directions

By Type

2,053 Reviews of Keyes Hyundai

March 01, 2026

Actually, one of the best experiences I've had at a car dealership to date. Got the car and the deal we wanted. The Finance Representative was especially helpful which was a first for us. Will do business More

by MDNB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Bassous
Mar 02, 2026 -

Keyes Hyundai responded

Thank you for your fantastic review! We're thrilled to hear you had such a positive experience and that our Finance Representative made a difference. We look forward to serving you again in the future!

February 28, 2026

Jonathan was amazing! He will be my service guy always!! He checked and made sure everything I needed for my car was done and up to date. More

by Lsisinolsisino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hughes
Mar 02, 2026 -

Keyes Hyundai responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Jonathan. It's great to know he provided the attentive service you deserve. We look forward to seeing you again for all your car needs!

February 14, 2026

went in for service. waited 35 minutesb4 I was served. 5 cars that came in after me went b4 me. did not have the parts for one of the recalls. the tail camera part wa More

by jimali1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no one
Feb 17, 2026 -

Keyes Hyundai responded

Thank you for your feedback, Jimali! We're glad to hear you had a positive experience with our service techs and that your recalls were completed efficiently. We apologize for the wait time and are working to improve our service speed. Your insights are valuable to us!

February 09, 2026

Reliable work ! Very straight forward, you can tell they are good at what they, go for the experience they offer! Love it !! More

by Lovely🥰
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
These need to be updated most don’t work there anymore . Thanks to service manager Tom and my advisor Adolfo
Feb 10, 2026 -

Keyes Hyundai responded

Thank you! We’re thrilled to hear you had a great experience and found our team reliable and straightforward. Your support means a lot to us, and we’re here to keep delivering exceptional service!

February 05, 2026

I was able to get an appointment quickly. When I arrived 5 minutes early, I was taken care of immediately. I was told it would take about an hour to complete the service, and I was most impre More

by Vanessa.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
Feb 09, 2026 -

Keyes Hyundai responded

Thank you for the fantastic feedback, Vanessa! We’re happy to hear you had a seamless experience with quick service and accurate timing. Providing reliable service is our priority, and we appreciate you taking the time to share your thoughts! Looking forward to seeing you again. Have a great day!

February 02, 2026

Keyes Hyundai solicited me in September 2025 to turn in my leased car early and lease a newer model. As part of the transaction, Keyes contracted to pay off the remaining three lease payments and any bala More

by trish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Kerr and Jeromy Haro and a manager whose name escapes me
Feb 04, 2026 -

Keyes Hyundai responded

Hi Trish, thank you for taking the time to share this feedback. We’re sorry to hear about the frustration you’re experiencing — we understand how stressful situations like this can feel. We’d like to review the details of your visit and the information surrounding your transaction so we can better understand what took place and assist you further. Our General Manager, Sean Evans, is available to speak with you directly. Please contact him at seanevans@lithia.com so we can continue this conversation and work toward a resolution.

January 29, 2026

Brake fluid service for Kona EV $259 vs. $169 coupon at another LA dealer. $15 upon request. New cars on showroom floor with $2500 dealer add-ons. Won't return here or any Lithia dealer. More

by rburchuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Shaw
Jan 30, 2026 -

Keyes Hyundai responded

We appreciate your feedback. We're sorry to hear about your experience and understand your concerns regarding pricing and service. Your comments are valuable as we strive to improve and provide the best for our customers. Please contact Sean Evans, GM, at seanevans@lithia.com at your earliest convenience so we can discuss this further. Thank you for sharing your thoughts with us.

December 31, 2025

I was very pleased with the servicing -- the rep, Modesto, was waiting for me to arrive for my 9:15 appt. and worked with me to make the servicing needed affordable. Car was ready when promised! La More

by laurel1305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Modesto
Jan 02, 2026 -

Keyes Hyundai responded

Thank you for your fantastic feedback, Laurel! We're thrilled to hear about your positive experience with Modesto and the timely service. Our team always strives to make your visit as smooth as possible. Looking forward to seeing you again for your next appointment!

December 25, 2025

Excellent experience—service was prompt, polite, informative, friendly. I would recommend coming here and plan to return. More

by beautiful.day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
Dec 29, 2025 -

Keyes Hyundai responded

We're thrilled to hear about your excellent experience! Our team strives to provide prompt and friendly service, and it's great to know you felt informed and welcomed. Thank you for your recommendation, and we look forward to seeing you again soon!

December 24, 2025

Friendly employees. Took care of me immediately and my car was done well before promised More

by jenash60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hughes
Dec 29, 2025 -

Keyes Hyundai responded

Thank you for your fantastic review! We’re thrilled to hear that our team provided you with prompt service and took great care of your car. Your satisfaction is our priority, and we appreciate your kind words!

1
...