
Keyes Hyundai
Van Nuys, CA
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2,027 Reviews of Keyes Hyundai
Best experience ever, Richard is amazing Richard was amazing, he helped us so much. He went above and beyond. He made us feel comfortable and made this purchase as easy as possible. We will Richard was amazing, he helped us so much. He went above and beyond. He made us feel comfortable and made this purchase as easy as possible. We will definitely recommend this dealership to family and friends. And we will definitely come back with Richard for our next purchase. More

Emotional, exciting, informative and a success! Chris was a great to work with. He walked us through all our emotions, logistics and felt he was honest the whole time! Thank you. Chris was a great to work with. He walked us through all our emotions, logistics and felt he was honest the whole time! Thank you. More
Good service We had an issue with the breaks going on the car. Hyundai took the car in right away and fixed the car without charging due to recall. You We had an issue with the breaks going on the car. Hyundai took the car in right away and fixed the car without charging due to recall. You More
Keyes Experience Reba was highly knowledge about the vehicles offered. She was patient and understood what I was looking for. We appreciate her recommendation to Keyes Reba was highly knowledge about the vehicles offered. She was patient and understood what I was looking for. We appreciate her recommendation to Keyes Toyota, where we were also able to make a purchase. Thank you! More
Great experience I always go to Keyes Hyundai Service and as always it's a pleasure to go there. Jonathan Hughes is a very knowledgeable, professional and friendly adv I always go to Keyes Hyundai Service and as always it's a pleasure to go there. Jonathan Hughes is a very knowledgeable, professional and friendly advisor. Made me feel very comfortable. A pleasure to work with. Will come back for my next service. More
New car purchase Awesome experience in the purchase of our new genissis car. All three gentleman were very professional and worked with us to provide a smooth transact Awesome experience in the purchase of our new genissis car. All three gentleman were very professional and worked with us to provide a smooth transaction. We would come back here again. More
Excellent The sales associate was very sweet and funny, she made my first car purchase absolutely wonderful, I will definitely recommend Hyundai Motors to my fr The sales associate was very sweet and funny, she made my first car purchase absolutely wonderful, I will definitely recommend Hyundai Motors to my friends, and already have. More
Good Customer Service and Easy Lease Process Carlo was very helpful and attentive to our needs. Narrowed vehicle choices to what we specifically looking for. The manager (can't remember his name Carlo was very helpful and attentive to our needs. Narrowed vehicle choices to what we specifically looking for. The manager (can't remember his name) was very helpful in working with us on lease pricing and trading in our previous vehicle lease. Brooke did a great job explaining the financing and various options to protect our new lease. More
Bamboozled By far the biggest issue was: The numbers (such as Capitalized Cost) we negotiating were printed out by the Keyes Hyundai sales people and finally agr By far the biggest issue was: The numbers (such as Capitalized Cost) we negotiating were printed out by the Keyes Hyundai sales people and finally agreed upon by them and us. We also agreed we would not be paying for additional "extras" the dealership had installed (such as Karr alarm) yet, none of this was honored in the actual lease agreement. We noticed the numbers were thousands of dollars off as we were finishing up signing our lease agreement in the finance managers office, after having already paid the downpayment. They then "moved the numbers around" after we brought it up, but I've left with a bad taste in my mouth because they just tried to blatantly dupe us and we ended up with a Cap Cost at above MSRP. We do not plan on recommending this dealership to our friends or family. I do appreciate that our primary sales person didn't have an aggressive sales strategy, as he was quite friendly, but what difference does that really make when you're getting taken advantage of at the last and most important stage? More
Customer service to be proud of Good qualify service service team was courteous knowledgeable like went out of their way to make sure that my experience was Pleasant and fast and the Good qualify service service team was courteous knowledgeable like went out of their way to make sure that my experience was Pleasant and fast and then work what is done well More