Keyes Hyundai
Van Nuys, CA
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2,064 Reviews of Keyes Hyundai
Run to Keyes! Great, great great!! Highly satisfied. Keyes Hyundai is the best!! Loved the sales associate, sales manager, and finance coordinator. Will return w Great, great great!! Highly satisfied. Keyes Hyundai is the best!! Loved the sales associate, sales manager, and finance coordinator. Will return when my lease it up in 3 years and hope I receive the same exemplary treatment. More
Tucson Keys Hyundai has an exceptional staff that is willing to go the extra mile to satisfy their customers. Hyundai has wonderful cars and with wonderful c Keys Hyundai has an exceptional staff that is willing to go the extra mile to satisfy their customers. Hyundai has wonderful cars and with wonderful cars are wonderful and happy owners. More
My new Hyundai Johnny is an excellent salesperson. He was extremely helpful and made this experience very pleasant. He and his associate were very accommodating and Johnny is an excellent salesperson. He was extremely helpful and made this experience very pleasant. He and his associate were very accommodating and courteous, offering drinks and something to eat while we waited.This is the second car our family has leased with Keyes Hyundai and we will probably be back when this lease expires for another vehicle. More
2016 Hyundai Elantra My salesman made me very happy with my purchase and was very professional. I would highly recommend Key Hyundai to my friends and family. The customer My salesman made me very happy with my purchase and was very professional. I would highly recommend Key Hyundai to my friends and family. The customer service was awesome and they were fast with my purchase which made it go very smooth. More
Amazing serviece The best place to get a lease from. They gave me a straight forward price and helped me with my credit and no one else could got me approved The best place to get a lease from. They gave me a straight forward price and helped me with my credit and no one else could got me approved More
Amazing staff Johnny basso us was there best we went to few dealership and we bought the car from Johnny he was knowledgable and easy to deal with I will for sure s Johnny basso us was there best we went to few dealership and we bought the car from Johnny he was knowledgable and easy to deal with I will for sure send my friends More
2016 Hyundai Customer service was great! They answered all my questions. They made me feel comfortable and it didn't feel like a lonhgl thanks for everything Customer service was great! They answered all my questions. They made me feel comfortable and it didn't feel like a lonhgl thanks for everything More
Amazon place to bug a car from They have the largest collection of cars and the best sales person ever his name is Johnny bassous I am so glad I bought a car from him and will be ha They have the largest collection of cars and the best sales person ever his name is Johnny bassous I am so glad I bought a car from him and will be happy to bring my friends for him. Please if you want to have the best experience ask for Johnny More
Elantra Everything was great. Besides the fact that after the sales I got a letter stating I owe 400$ for early turn in. I did not expect that , I asked wheth Everything was great. Besides the fact that after the sales I got a letter stating I owe 400$ for early turn in. I did not expect that , I asked whether it was gonna happen, they said no. More
Searching for the Ultimate Sonata Hybrid Limited Our experience with Keyes Hyundai was generally good--we enjoyed interacting with Leo, his manager, and the financial staff. Leo was accommodating and Our experience with Keyes Hyundai was generally good--we enjoyed interacting with Leo, his manager, and the financial staff. Leo was accommodating and tried hard to find the right car for us. Apparently, red Hybrid Sonata Limiteds with Ultimate packages are rare! Anyway, we ended up with the car we wanted for a reasonable price--perhaps not the absolute lowest possible, but given the rarity of the car, we were generally satisfied. We had a good test drive, and the staff was attentive to us with offered amenities. The overall process was very long, mainly because of the difficulty of negotiating a dealer trade for the car we wanted. We left Keyes that night without our new car, but with the deal consummated...our new Sonata appeared a couple of days later, ready to go. I think the price negotiation could have been a bit more transparent, however, it was far, far from the worst I've experienced, and very nearly the best. I would suggest being as straightforward as possible with the customer, including an itemized price list that includes dealer cost and customer cost for each item. I realize this goes against common practice and tradition, but I think in the long run it will benefit the dealership and generate repeat satisfied customers. One other criticism: when we first contacted Keyes, we were told that the exact car we wanted was in stock. When we arrived, we were told it had been sold. I think this was due to an internal communication problem rather than a deception, so that could be improved. Anyway, in summary, the staff was good, the price was generally fair, we got nearly the exact car we wanted, and were overall satisfied with the process. More





