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Keyes Hyundai

Van Nuys, CA

4.0
2,056 Reviews

5746 Van Nuys Blvd

Van Nuys, CA

91401

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2,056 Reviews of Keyes Hyundai

March 24, 2016

Great Experience My experience with Keyes Hyundai was exceptional. Specifically, Ruby was amazing throughout the entire process. We were in and out in less than an hou More

by sbarak0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Chu
Mar 24, 2016 -

Keyes Hyundai responded

Hi Sbarak0, thank you on behalf of Rudy and our staff at Keyes Hyundai for your kind experience. We are delighted to hear that our team made your entire process enjoyable. Congratulations and we look forward to seeing you again.

March 24, 2016

Robert Mai , my salesperson, was amazing and I'll recommend him to anyone interested in Hyundai. He was professional and patient. I now have two vehicles via R More

by jessicafbullock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mai
Mar 24, 2016 -

Keyes Hyundai responded

Jessica, thank you on behalf of Robert for taking the time to share your amazing experience. We are happy to hear how professional, patient and attentive Robert made your entire experience. Congratulations and enjoy your new ride!

March 24, 2016

Never recommended dealership 1 guy was agrassive. Other just unprofessional. They don't know what type of document you need to take a car. I don't wanna say any names but it's tru More

by olegbgd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 24, 2016 -

Keyes Hyundai responded

Hi Olegbgd i wanted to see what went wrong and what can we do to fix this at Keyes Hyundai customer satisfaction is our top priority please contact me David Kohan GM 818 574 0100 thank you

March 23, 2016

Keyes Hyundai The experience was excellent from the time that we entered the dealership to when we left. Everyone on the staff was very kind and helpful. We were he More

by yamsuci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2016 -

Keyes Hyundai responded

Hi yamsuci, thank you for your excellent feedback about your experience at our dealership. We are delighted to hear that our staff was very kind and helpful! We hope you are enjoying your new Hyundai! congratulations again.

March 23, 2016

Excellent experience The dealership treated me good and I am happy with my purchase. I will recommend this dealership to my friends and family. Imraz got me the deal that More

by leticia_moras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Imraz Hossain, Miles Iler
Mar 24, 2016 -

Keyes Hyundai responded

Hi Leticia_Moras, We would like to thank you for taking the time to share your kind review and rating with us. We truly value your feedback. Imraz enjoyed working with you and helping you get a great deal on your new Hyundai! Congratulations and enjoy!

March 18, 2016

Review Miles Iler was the only employee to actually listen to my needs and try to resolve my issues with a car that I feel I was pressured into getting. He d More

by meg.mccaffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miles Iler
Mar 21, 2016 -

Keyes Hyundai responded

Hi Meg, I would like to apologize if you felt pressured into getting a vehicle you didn't really want. I am glad to hear that my employee Miles did listen to your needs and tried to resolve your issues. Can you tell us more about your recent experience so we can see if we can help you further? We would love to make this right if we can. Thank you.

Apr 19, 2016 -

meg.mccaffer responded

Thanks for the response. The whole experience was just awful. My co-signer is now the main person on the vehicle and I was assured that this would help build up my credit but I found out that it's not even being reported to the crediting agencies. I would be happier if that could be fixed.

Apr 19, 2016 -

Keyes Hyundai responded

Hi meg.mccaffer my name is David Kohan General manager of Keyes Hyundai wanted to apologize to you. at Keyes Hyundai we pride ourselves on customer service and satisfaction please give me a call so i could resolve any issues that you have with sales Thank you David Kohan 8185740100 dkohan@keyeshyundai.com

March 18, 2016

Unhappy client Very unhappy I had to give my dream car back just because the dealer won't give me time to pay for a vehicle I no longer had More

by loregarcia40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 21, 2016 -

Keyes Hyundai responded

Hi Loregarcia40, I would like to apologize for having to give your dream car back. Can you please tell me more about your experience, so we can see if we can help in anyway?

March 17, 2016

Lease of Genesis Sedan Great experience. We came in looking for a Genesis. Brian worked with us and we left with a new car and a very fair deal. I have already recommended More

by craigreinhardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sobel
Mar 21, 2016 -

Keyes Hyundai responded

Thank you Craig.Reinhardt for your kind feedback about your experience with Brian! We are happy to hear that Brian was attentive and got you a great deal on a Genesis! Congratulations on your new Hyundai Genesis!

March 17, 2016

Excellent review Fully satisfied. Great car. Great service. Looking forward to enjoy my ride! Special thanks to Steve and Miles, it was a pleasure working with you :) More

by alinapratt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve (very nice guy), Miles Iler
Mar 21, 2016 -

Keyes Hyundai responded

Congratulations Alina on your new Hyundai! We are happy to hear that you fully satisfied with your new ride. Steve and Miles truly enjoyed working with you and we hope to see you again!

March 11, 2016

Exceptionally Painless Experience! I was honestly shocked at how fast and painless this leasing experience was. Every person I interacted with was helpful and professional. No one made More

by thejordanriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2016 -

Keyes Hyundai responded

Thank you The Jordan River, for taking the time to share your new car buying experience with us! Our team is truly humble for your feedback. We enjoy that we were able to take great care of you, especially Darren. Congratulations on your new lease and we hope you are enjoying your new ride!

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