
Keyes Hyundai
Van Nuys, CA
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2,027 Reviews of Keyes Hyundai
Farid, the salesman we dealt with, was a pleasure to work with. He was knowledgeable and friendly, and very helpful in making a very reasonable deal. He then went over the car with me, pointed out the featur with. He was knowledgeable and friendly, and very helpful in making a very reasonable deal. He then went over the car with me, pointed out the features and answered all my questions. The finance person, whose name I don't remember, was also extremely helpful. More
Great service and very nice and welcoming, not pushy and willing to work with me, I went to norms Cerritos and very disappointed since I have a 840 credit but here Farid was amazing and got me a better deal willing to work with me, I went to norms Cerritos and very disappointed since I have a 840 credit but here Farid was amazing and got me a better deal after researching all the other dealers and even other brands, come here and get your vehicle they will not disappoint and i highly recommend this dealer and FARID SADDAT was awesome More
Very easy and positive experience. They were honest with me and negotiated with me for a good deal. Very happy with my new car. After I left the dealership, I noticed a crack in the ba They were honest with me and negotiated with me for a good deal. Very happy with my new car. After I left the dealership, I noticed a crack in the back bumper trim. I drove back and showed them and they immediately authorized payment for repair. More
I've had some terrible dealership experiences, so I prefer to use our family mechanic whenever possible. That said, a recall on my daughter's Elantra GT left me no choice but to set up an appointment prefer to use our family mechanic whenever possible. That said, a recall on my daughter's Elantra GT left me no choice but to set up an appointment at our local Hyundai dealer (deep breath). I arrived a half hour before my appointment, got out of my car, and went to the service desk. Much to my surprise, I was greeted by a Hyundai staff member who was well-mannered, respectful, and very kind-hearted. As a matter of fact, all three men I interacted with during my visit were absolute gentlemen. When I returned to pick up my daughter's car, I purchased a rear windshield wiper from the parts department, and AGAIN, I received the same warm, genuinely kind response from the girl who was working the parts desk. The part was paid for and in my hands within five minutes. In my 55 years of driving, I have never had such a positive experience with dealership employees. Kudos to the H & R department for hiring A+ people - the service was fantastic! Jerry L More
This facility seems to be in the midst of a significant turnaround. In prior months I was met with bruising unannounced delays and protracted silence, for scheduled service with an appointment. But this we turnaround. In prior months I was met with bruising unannounced delays and protracted silence, for scheduled service with an appointment. But this week I had a surprise malfunction with our fantastic Santa Fe and despite the unknowns had our car back and functional in less than 24 hours. Our service advisor Jonathan Hughes was courteous and responsive and the overall manager Rick Cotright seems to be a miracle worker. More
I was very satisfied with the attention and help I received from my service advisor, Johnathan Vasquez. He did and outstanding job of representing your company. received from my service advisor, Johnathan Vasquez. He did and outstanding job of representing your company. More
I had a really good buying experience with my CPO 2023 Hyundai Santa Fe Calligraphy. I would definitely buy from Keyes Hyundai again. I did have one issue that remains unresolved and that is that the vehi Hyundai Santa Fe Calligraphy. I would definitely buy from Keyes Hyundai again. I did have one issue that remains unresolved and that is that the vehicle had a cargo cover and cargo net shown on the window sticker, but neither one was shipped with the vehicle when I purchased it. I was disappointed I did not receive those items, especially the cargo cover. If that was made right, my purchase experience would have been PERFECT! There is still time for perfection Keyes Hyundai if you are reading my review. Thanks again for a beautiful vehicle. More