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Keyes Hyundai

Van Nuys, CA

4.4
2,026 Reviews
Call Dealership (818) 926-4574
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5746 Van Nuys Blvd

Van Nuys, CA

91401

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2,026 Reviews of Keyes Hyundai

July 21, 2024

Ruby Chu and her manager Jack Jeong were amazing! Ruby was very quick to respond to my emails. My experience was quick and easy thanks to them! More

by Jazzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Jeong, Ruby Chu
Report | Print
Jul 22, 2024 -

Keyes Hyundai responded

Hi Jazzy! Thank you for the kind words about Ruby and Jack. We're thrilled to hear that you had a quick and easy experience with us. We strive to provide excellent customer service, and we're glad to hear that we met your expectations. We appreciate your feedback!

July 17, 2024

I consistently have a bad experience at the service center here. I make an appointment, specifying the kind of repair that I want and when I get there, they tell me they don't have the tool needed. The More

by RR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Report | Print
Jul 18, 2024 -

Keyes Hyundai responded

Hi, thank you for bringing this to our attention. We sincerely apologize for the repeated inconvenience and frustration you've experienced at our service center. This is not the standard of service we strive to provide. Your feedback is truly valuable to us and we will address these issues with our team to ensure better service in the future. Please reach out to our GM directly so we can make this right and restore your confidence in our service. Sean Evans, GM, seanevans@lithia.com.

July 12, 2024

Susan Elexan is exceptional and made the purchase a pleasure. I would definitely recommend working with her and Keyes. More

by sidney.sherman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Elexan
Report | Print
Jul 15, 2024 -

Keyes Hyundai responded

Hi Sidney, thank you so much for your kind words about Susan and Keyes Hyundai. We're thrilled to hear about your positive experience. If you need anything else, feel free to reach out. We appreciate your recommendation and hope to work with you again in the future.

June 19, 2024

Maria was great, she got me deal I wanted and process was quick and painless More

by Kingsman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Roukoz
Report | Print
Jun 20, 2024 -

Keyes Hyundai responded

Hi Kingsman, thank you for sharing your positive experience with Maria! We're glad to hear she was able to help you find the deal you were looking for efficiently. If you have any more feedback or questions, feel free to reach out. We appreciate your support!

June 11, 2024

Carlos is the best service advisor I could ask for. He got me in and out as fast as humanly possible, explained everything clearly, and had a positive attitude. More

by jackcarter1868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Report | Print
Jun 12, 2024 -

Keyes Hyundai responded

Hi Jack, thank you for taking the time to share your positive experience with Carlos! We're thrilled to hear that he provided top-notch service and made sure everything was clear for you. We appreciate your feedback and look forward to seeing you again soon!

June 11, 2024

The process was super easy. Very friendly and family oriented. Willing to work with you More

by Ishrazzak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tameem Habib, Johnny Bassous, Imraz Hossain, Ruby Chu, Jonathan Hughes, Faisal Islam
Report | Print
Jun 12, 2024 -

Keyes Hyundai responded

Thank you for sharing your positive experience, Ishrazzak! We're thrilled to hear that you found the process easy and felt welcome in our family-oriented environment. We strive to make every interaction as seamless as possible. Looking forward to serving you again in the future!

June 06, 2024

Jesus was a great salesman to work with. Came in on his day off to seal the deal. A delightful, hard working man. Levon, the financial manager was an honorable man to work with More

by stutz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus; Levon
Report | Print
Jun 10, 2024 -

Keyes Hyundai responded

Stutz, thank you for sharing your positive experience with us! We're thrilled to hear that Jesus and Levon provided exceptional service. Our team always goes above and beyond to ensure our customers are satisfied. We appreciate your feedback and look forward to serving you again in the future.

June 05, 2024

I needed an annual review and the dealership contacted me. The service was quick and first rate. More

by bartson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hughes
Report | Print
Jun 06, 2024 -

Keyes Hyundai responded

Hi Bartson, thank you for sharing your positive experience with our dealership! We're so happy to hear that you found our service quick and first-rate. We appreciate your feedback and look forward to serving you again in the future.

June 05, 2024

Jonathan was a wonderful advisor. Kept me up to date and the quick professional service. More

by gskand4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hughes
Report | Print
Jun 06, 2024 -

Keyes Hyundai responded

Thank you for sharing your positive experience with Jonathan! We are thrilled to hear that he provided you with quick and professional service while keeping you up to date. We appreciate your feedback and look forward to serving you again in the future!

June 04, 2024

Keyes Hyundai has a very friendly and efficient staff that treats you well and keeps you informed. More

by kevincleland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
Report | Print
Jun 05, 2024 -

Keyes Hyundai responded

Hi Kevin, thank you for sharing your positive experience with Keyes Hyundai! We're glad to hear that our staff provided you with friendly and efficient service. Keeping our customers informed is a top priority for us. We appreciate your feedback and look forward to serving you again in the future.

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