Keyes Lexus

Anthony is great and very helpful and keeps his words I enjoy the waiting area. It is a friendly and safe environment and the foods are A+. It is always kept clean and replenish well I enjoy the waiting area. It is a friendly and safe environment and the foods are A+. It is always kept clean and replenish well More

Awesome I will defend come here again for sevice. All of the people who handle my car were very helpful. They solved the problem quickly. Very friendly and pr I will defend come here again for sevice. All of the people who handle my car were very helpful. They solved the problem quickly. Very friendly and professional. More

Overall very good! Most of my service problems are my own fault, in that I did not have enough money set aside to get the service I really needed. Danecia Dedaux was fri Most of my service problems are my own fault, in that I did not have enough money set aside to get the service I really needed. Danecia Dedaux was friendly, helpful, flexible, helped me to make intelligent choices about what had to be done now, and what could wait til next time. Worst I could say is that the pastries in the waiting lounge were not as good as last time! Also the 4 computers available for use were really just one, the other 3 did not work and no one had the thought to either fix them or put a sign on them until I complained about them. ON the other hand, because my tires were too worn to rotate them, and we did not do an oil service this time, no one thought to re-set the notices on the dashboard, has to ask in the service driveway. And why does everything have to be so marked up over normal retail? I guess that's the dealer's prerogative. More

Good Job It was a very good experience. They treated me with kindness and showed their expertise. Got the job in one day. I was happy. Good Job. It was a very good experience. They treated me with kindness and showed their expertise. Got the job in one day. I was happy. Good Job. More

Excellent service! When I bring my car to the dealership, I get immediate help. My service person Bill Horvat is always attentive and helpful. He keeps me posted as to a When I bring my car to the dealership, I get immediate help. My service person Bill Horvat is always attentive and helpful. He keeps me posted as to any issues that come up and informs me when the car is ready for pickup. If necessary, he provides me with a rental car. More

Great opportunity to see good service I have been coming here for more than 2 decades and each time the experience never fades. Thank you so much for that you do for me I have been coming here for more than 2 decades and each time the experience never fades. Thank you so much for that you do for me More

Great service My service was great fast and with no problems everyone was very friendly and helpful. I would definitely recommend Keys Lexus for a great profeCssion My service was great fast and with no problems everyone was very friendly and helpful. I would definitely recommend Keys Lexus for a great profeCssional service. More

Great service Once again my Lexus service experience was friendly and efficient. That's why I keep coming back every year since I purchased my 2007 vehicle from Key Once again my Lexus service experience was friendly and efficient. That's why I keep coming back every year since I purchased my 2007 vehicle from Keys. More

Great experience to buy a new car ~ Knew what I wanted .... Pleased to meet some pleasant sales people at Keyes Lexus ! And was gratified that the new 2018's I'd been thinking about we Knew what I wanted .... Pleased to meet some pleasant sales people at Keyes Lexus ! And was gratified that the new 2018's I'd been thinking about were actually now in stock and recently delivered to the dealership. I didn't expect to make a deal that fast ... but it was an easy decision to go ahead after going over the offers and seeing how efficient it was to close and deliver that day. Great service ! More

Very good and very bad Mike, who took care of my service, was great. However, a salesperson named Carina called and left two messages on my cell while my car was being repa Mike, who took care of my service, was great. However, a salesperson named Carina called and left two messages on my cell while my car was being repaired, not indicating that she was, in fact, trying to sell me a new car, or get me to trade mine in. I do not appreciate being solicited when I am having my car serviced, and, what was egregious, is that she asked me to call her back! This made me assume she was from the service dept. and that something was wrong with my car and that therefore she was contacting me. I called her back, or tried to, and could not reach her. (I had assumed she was in the Service Dept.) . All of this took 15 minutes of my time, and a while longer for the agency to figure out that no, not service, but sales had contacted me. This is a great way for Lexus to lose a customer (by the way, my car is fully paid for, and I did buy it at your dealership. More