Keyes Lexus

Great service My service was great fast and with no problems everyone was very friendly and helpful. I would definitely recommend Keys Lexus for a great profeCssion My service was great fast and with no problems everyone was very friendly and helpful. I would definitely recommend Keys Lexus for a great profeCssional service. More

Great service Once again my Lexus service experience was friendly and efficient. That's why I keep coming back every year since I purchased my 2007 vehicle from Key Once again my Lexus service experience was friendly and efficient. That's why I keep coming back every year since I purchased my 2007 vehicle from Keys. More

Great experience to buy a new car ~ Knew what I wanted .... Pleased to meet some pleasant sales people at Keyes Lexus ! And was gratified that the new 2018's I'd been thinking about we Knew what I wanted .... Pleased to meet some pleasant sales people at Keyes Lexus ! And was gratified that the new 2018's I'd been thinking about were actually now in stock and recently delivered to the dealership. I didn't expect to make a deal that fast ... but it was an easy decision to go ahead after going over the offers and seeing how efficient it was to close and deliver that day. Great service ! More

Very good and very bad Mike, who took care of my service, was great. However, a salesperson named Carina called and left two messages on my cell while my car was being repa Mike, who took care of my service, was great. However, a salesperson named Carina called and left two messages on my cell while my car was being repaired, not indicating that she was, in fact, trying to sell me a new car, or get me to trade mine in. I do not appreciate being solicited when I am having my car serviced, and, what was egregious, is that she asked me to call her back! This made me assume she was from the service dept. and that something was wrong with my car and that therefore she was contacting me. I called her back, or tried to, and could not reach her. (I had assumed she was in the Service Dept.) . All of this took 15 minutes of my time, and a while longer for the agency to figure out that no, not service, but sales had contacted me. This is a great way for Lexus to lose a customer (by the way, my car is fully paid for, and I did buy it at your dealership. More

Very pleasant experience My service manager mike nazari is the best. He went over recommendations and made sure my lyfr ride to my home and back was on time. I appreciate the My service manager mike nazari is the best. He went over recommendations and made sure my lyfr ride to my home and back was on time. I appreciate the time he takes with his customers by first greeting u . Your the best mike More

Very pleased with the service provided I have taken in my CPO LS460 in for service on a few occasions and have been very happy with the quality of service and knowledge that my service cons I have taken in my CPO LS460 in for service on a few occasions and have been very happy with the quality of service and knowledge that my service consultant (Michael Oetzell) had in each instance. Michael was well informed and kept me up-to-date on status/progress of the repairs on my vehicle. I highly recommend Keyes Lexus. More

Regular scheduled maintenance. My 2006 Rx has seen a lot of use over the years. The excellent staff in the service department at Keyes Lexus has kept everything running perfectly. My 2006 Rx has seen a lot of use over the years. The excellent staff in the service department at Keyes Lexus has kept everything running perfectly. More

Excellent work Great service and good people. The experience was pleasant, I got the car I wanted stress free. I would highly recommend the dealership. Thank you for Great service and good people. The experience was pleasant, I got the car I wanted stress free. I would highly recommend the dealership. Thank you for a great car! More

Great people and great service! I have always loved this dealership because the people there are so kind and they'll really work with you to make a good deal. Most recently I had to I have always loved this dealership because the people there are so kind and they'll really work with you to make a good deal. Most recently I had to get my brakes replaced and the staff and service that was provided was excellent. In particular Denicia really made me feel comfortable and made sure I was keenly aware of the progress of the service from beginning to end. More

Smooth transaction as always! I’ve been going to Keyes lexus Van Nuys ever since I got my RX350. All my transactions went smoothly. They’ve attended to all my needs. I’ve been going to Keyes lexus Van Nuys ever since I got my RX350. All my transactions went smoothly. They’ve attended to all my needs. More