Keyes Lexus

Everyone was great. Everyone was great and went out of their way to help me. The quality of the fruit and cookies in the waiting room has declined drastically. Half the Everyone was great and went out of their way to help me. The quality of the fruit and cookies in the waiting room has declined drastically. Half the reason why I come there instead of BH or SM is b/c of the food - seriously. There was only one, cold cookie left:( You need to display abundance, not stinginess like BH and SM Lexus. Trust me, it makes a difference to those of us who spend a fortune on your cars and maintenance. Maybe put the cookies on a warmer like they do at Bristol Farms. Ali helped me and the Enterprise ppl. More

In with old out with new Came in for a 15,000 mile service for my nx 200t, went home with a brand new 2017 Rex 350. Either my wife will be ecstatic or she throws me out of the Came in for a 15,000 mile service for my nx 200t, went home with a brand new 2017 Rex 350. Either my wife will be ecstatic or she throws me out of the house😜 More

Great experience as always Keyes has always made the service experience pleasant for me. In and out fast with a superior place to work (and grab a coffee, too). Nesreen Lababidi Keyes has always made the service experience pleasant for me. In and out fast with a superior place to work (and grab a coffee, too). Nesreen Lababidi was an excellent service advisor who accommodated my needs perfectly. Thanks! More

GREAT! ALLAN IS THE BEST SERVICE MGR. IN THE BUSINESS I always receive the best service in the world at Lexus in Van Nuys, thanks to ALLAN PLISS. NO. 1 ALWAYS. Thank you very much, Paul Kenner I always receive the best service in the world at Lexus in Van Nuys, thanks to ALLAN PLISS. NO. 1 ALWAYS. Thank you very much, Paul Kenner More

Service experience is always good. Danecia Dedaaux is my Service Advisor. She is GREAT!! Give her a big raise!! She represents Keyes Lexus in a very professional yet friendly way! Danecia Dedaaux is my Service Advisor. She is GREAT!! Give her a big raise!! She represents Keyes Lexus in a very professional yet friendly way! More

Great service Ali just handled it. Informed me about the new warranty and service plans that are associated with my new car, fixed a few items that weren't working. Ali just handled it. Informed me about the new warranty and service plans that are associated with my new car, fixed a few items that weren't working. He also responded quickly To my needs for a loaner as my car wasn't quiet finished and I needed to pick up my child from school. Great experience and I look forward to working with Keyes for the care of my 300h. Great job Ali. Thanks. More

excellent service dept every time I've used your service dept, I've been treated excellent. Keyes Lexus waiting area is also excellent with good coffee and snacks. every time I've used your service dept, I've been treated excellent. Keyes Lexus waiting area is also excellent with good coffee and snacks. More

15,000 mile service Great service, very thorough, everything explained, Excellent, very tidy customer lounge. Very courteous. Car always come back washed after every ser Great service, very thorough, everything explained, Excellent, very tidy customer lounge. Very courteous. Car always come back washed after every service. Very knowledgeable service staff here. More

EXCELLANT MIKE NAZARI WAS PLEASANT AND VERY HELPFUL. THE LEXUS RX 350 PURCHASED AT YOUR DEALORSHIP ON 9/22/2016 ONLY HAS 2400 MILES ON IT BUT MIKE MADE SURE ALL MIKE NAZARI WAS PLEASANT AND VERY HELPFUL. THE LEXUS RX 350 PURCHASED AT YOUR DEALORSHIP ON 9/22/2016 ONLY HAS 2400 MILES ON IT BUT MIKE MADE SURE ALL THE DETAILS OF THE 1 YEAR CHECKUP WERE COMPLETED More

Excellent My service professional, Arshak Kirakosyn whom is new, treated me with such care. I felt like he was a family member and teacher. He explained every My service professional, Arshak Kirakosyn whom is new, treated me with such care. I felt like he was a family member and teacher. He explained everything in detail. I hope he remains at Keyes Lexus Van Nuys. More