
Keyes Lexus
Van Nuys, CA
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1,713 Reviews of Keyes Lexus
Air Bag Mike took care of my air bag recall replacement no questions asked. He got me a rental and a Lyft. In addition, he didn't hesitate to help me when the Mike took care of my air bag recall replacement no questions asked. He got me a rental and a Lyft. In addition, he didn't hesitate to help me when the car started making a small noise after the air bag was replaced. Mike was pleasant and professional. If you have any car issues go see Mike Nazari!!! More
Incredible customer service Anthony Pastoral makes you feel right at home. The entire staff is so dedicated in talking care of your car You are treated as family. Thank You fo Anthony Pastoral makes you feel right at home. The entire staff is so dedicated in talking care of your car You are treated as family. Thank You for everything H Berger DDS More
Fantastic experience! I have leased Lexus NX 200t 2017 and returned RX 450h 2015. Arman was super helpful to get the deal I desired. He was super efficient and very pleasan I have leased Lexus NX 200t 2017 and returned RX 450h 2015. Arman was super helpful to get the deal I desired. He was super efficient and very pleasant. Jeff in financial department made sure we got out of the dealership as quick as possible! Would recommend this dealership to everyone! People are honest and do their best to please their customers! More
Michael Oetzell is the best! Mike has been my service rep at this dealership for many years. He always takes care of whatever I need, and makes me feel like a valued customer, ev Mike has been my service rep at this dealership for many years. He always takes care of whatever I need, and makes me feel like a valued customer, every single time. He is the reason I always go to Keyes Lexus, as opposed to another dealership or service provider. They don't come any better than Mike Oetzell. More
Great service My wife drive a lexus and informed me that Keyes will service other vehicles if you own a lexus. I took my truck in for and oil change. My wife drive a lexus and informed me that Keyes will service other vehicles if you own a lexus. I took my truck in for and oil change. More
Service Took my car for the first time, and I can say service good. The only thing is that you need to wait for a long period of time. Took my car for the first time, and I can say service good. The only thing is that you need to wait for a long period of time. More
15k Maintenance I love Lexus! The service is like no other and the treatment and lounge while you wait is perfect! It makes the experience worth it by a long shot! I love Lexus! The service is like no other and the treatment and lounge while you wait is perfect! It makes the experience worth it by a long shot! More
Excellent customer service! My service adviser was very professional and thorough in her explanations regarding check up that would be done to the vehicle. She also kept me appri My service adviser was very professional and thorough in her explanations regarding check up that would be done to the vehicle. She also kept me apprised of the progress of the work and delivered the car back to me prior than the estimated time! More
Great Internet Sales Experience - Myra I leased my second vehicle through Myra and she made it a very pleasant experience both times. I would highly recommend her. She is easy to work with I leased my second vehicle through Myra and she made it a very pleasant experience both times. I would highly recommend her. She is easy to work with and NOT pushy. More
Very Satisfied Customer I always feel confident about my car's service with Keyes Lexus. Michael Oetzell is terrific to deal with. He always takes care of business and make I always feel confident about my car's service with Keyes Lexus. Michael Oetzell is terrific to deal with. He always takes care of business and makes sure everything is great with my car. I always enjoy the experience. He is professional, helpful and very pleasant. I wouldn't take my care anywhere else! More