Keyes Lexus

Effective, efficient, and fast. They found out all the information I needed, provided a loaner of my choice for "free" (only insurance coverage and small fees), don't charge for part They found out all the information I needed, provided a loaner of my choice for "free" (only insurance coverage and small fees), don't charge for parts (only service, unless it's very rare or old), overall better rate than a car shop I went to, were done in a day. Also, great waiting area. No problems. Completely satisfied. More

SERVICE VERY GOOD AND WONDERFUL....A LITTLE BIT PRICEY THOUGH BUT HEY, THAT IS WHY IT IS LEXUS...TOP QULAITY SERVICE, FRIENDLY, ACCOMMODATING, RESPECTFUL, HON VERY GOOD AND WONDERFUL....A LITTLE BIT PRICEY THOUGH BUT HEY, THAT IS WHY IT IS LEXUS...TOP QULAITY SERVICE, FRIENDLY, ACCOMMODATING, RESPECTFUL, HONEST....DEFINITELY HIGHLY RECOMMENDED. More

Best Lexus dealership in Los Angeles! I have had only the BEST experiences with Keyes Lexus in my dealings with them. Michael Oetzell, my Service Consultant has been excellent with each I have had only the BEST experiences with Keyes Lexus in my dealings with them. Michael Oetzell, my Service Consultant has been excellent with each issue I have experienced with my service needs. Everybody I have dealt with at Keyes Lexus has been wonderful. When it comes time for me to buy my next vehicle, it will be from Keyes Lexus. I can recommend Keyes Lexus, without hesitation, for anybody's Lexus car needs. More

A pleasure Allan Pliss is amazing. He is efficient reassuring thoughtful knowledgeable and consistent. He IS the reason I stay with Keyes Lexus for service. He w Allan Pliss is amazing. He is efficient reassuring thoughtful knowledgeable and consistent. He IS the reason I stay with Keyes Lexus for service. He was and is my number one with my vehicle. My absolute number two is Bill Hirvat who is always patient and tenacious in getting the job accomplished. I know that with the two of them I have no worries in keeping my vehicle safe and my services easy. They each get a 10 out if 10 or higher in my estimation and I'm not an easy grader. More

Worked with me to get the best car for me . Was patient and thorough and listed to my likes and dislikes . Friendly staff from sales consultants to manager to finance . Love my new car! . Was patient and thorough and listed to my likes and dislikes . Friendly staff from sales consultants to manager to finance . Love my new car! More

Fantastic I love this dealership and all the employees; they really care about their customers and go out of their way to show their appreciation by greeting yo I love this dealership and all the employees; they really care about their customers and go out of their way to show their appreciation by greeting you when you arrive. More

Great Service It's a one on one expirence, great customer service. They really value your time, and throughly explain everything that's getting done on you car in d It's a one on one expirence, great customer service. They really value your time, and throughly explain everything that's getting done on you car in detail, and ask if you have any questions or other things you would like to get fixed or checked out. More

Great service Michael Otezell is wonderful and why I come here for service. I trust him and he is very knowledgeable I have come to him for service the last 9 year Michael Otezell is wonderful and why I come here for service. I trust him and he is very knowledgeable I have come to him for service the last 9 years More

Impressed I was blown away with the level of customer service I experienced, the beautifully appointed waiting area, coffee/hot chocolate machines, Apple comput I was blown away with the level of customer service I experienced, the beautifully appointed waiting area, coffee/hot chocolate machines, Apple computer stations and delicious Pasteries. I love how you provided the highest quality in everything. Thank you for making me feel so special from the purchase of my RX Hybrid to my first service visit. More

Working with Bill Horvat Bill calmly and efficiently gets clients through the process of checking in and checking out. I trust him!! The dealership is comfortable. I look f Bill calmly and efficiently gets clients through the process of checking in and checking out. I trust him!! The dealership is comfortable. I look forward to returning for the car's next service appointment. More