Keyes Lexus

Excellent Service Visit I went in for a schedule service and my advisor, Stephanie M. advised that there were updated brake materials available for my LS, that should elimina I went in for a schedule service and my advisor, Stephanie M. advised that there were updated brake materials available for my LS, that should eliminate the brake squeal. She promptly set me up for warranty replacement and a loaner. The experience helped sweeten a relationship that was well on its way to sour! More

Nothing to Think About! The selection and set-up of the cars offered at this dealership are second to none. This is the third straight car that I have purchased from this de The selection and set-up of the cars offered at this dealership are second to none. This is the third straight car that I have purchased from this dealership. Emad has sold me each car and he is the consummate professional and one that should be used. More

. Great Experience Stephanie is always professional and accommodating. I've had a great experience with Keyes Lexus. My sales associate Q was awesome as well. I will con Stephanie is always professional and accommodating. I've had a great experience with Keyes Lexus. My sales associate Q was awesome as well. I will continue to come back. More

Customer since 1991 We purchased our first Lexus in 1991. LS400. And a dozen more since then. Keyes Lexus was one of the first dealerships to match the high quality of We purchased our first Lexus in 1991. LS400. And a dozen more since then. Keyes Lexus was one of the first dealerships to match the high quality of the cars they sold. They have continuously upgraded and remodeled the dealership to make the customers have the best experience there. More

Service Timely and efficient. Pleasant environment. Able to sit and read the Wall Street Journal thoroughly and enjoy the cocoa and pastries. Danecia very c Timely and efficient. Pleasant environment. Able to sit and read the Wall Street Journal thoroughly and enjoy the cocoa and pastries. Danecia very credible in knowledge. More

Poor service and attention Although the new representative today was lovely, the result was the same. I WAITED. I WAITED. Last week when I was at the dealership I was having Although the new representative today was lovely, the result was the same. I WAITED. I WAITED. Last week when I was at the dealership I was having difficulties with my computer in the car. After 2 1/2 hours I had to leave and nothing was done on the computer. This week after over an hour I found my car sitting on the driveway. Although the service person told me what was done, none of it was.. As I was driving home, I realized that I had no phone, no radio stations, etc. so i returned to the dealer. some of this was fixed, but as I got closer to home there was so much that wasn't. I have had poor service in the past 10+ years with my many lexus cars, this was the worst! More

Bill is a excellent service rider allway happy Exelent service they allway do good job on my car I will recommend this Deler to end one teaks for your good service see you guy soon Exelent service they allway do good job on my car I will recommend this Deler to end one teaks for your good service see you guy soon More

Service Anthony was wonderful as usual! They were helpful and crazy efficient. They were willing to shuttle me home or I could wait in their lovely lounge. I Anthony was wonderful as usual! They were helpful and crazy efficient. They were willing to shuttle me home or I could wait in their lovely lounge. I had barely made a decision and Anthony was texting me that my car was almost done. I wouldn't go anywhere else:) More

Service Efficient and friendly service! My advisor listened to my concerns.. took care of them in a timely manner. Very happy with my service appointment. Efficient and friendly service! My advisor listened to my concerns.. took care of them in a timely manner. Very happy with my service appointment. Glad to go to Keyes. More

EXCELLENT, EFFICIENT, POLITE, HELPFUL, POSITIVE. EXCELLENT, EFFICIENT, POLITE, HELPFUL, POSITIVE, A GREAT SATURDAY MORNING SERVICE, WITHOUT RESERVATION, EXTREMELY GOOD FIRST EXPERIENCE AT THIS KEYES EXCELLENT, EFFICIENT, POLITE, HELPFUL, POSITIVE, A GREAT SATURDAY MORNING SERVICE, WITHOUT RESERVATION, EXTREMELY GOOD FIRST EXPERIENCE AT THIS KEYES LEXUS SERVICE CENTER IN VAN NUYS. More