
Keyes Lexus
Van Nuys, CA
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1,710 Reviews of Keyes Lexus
Keyes lexus Review I experienced the most pleasant car purchase from Keys Lexus at Van Nuys last week. They are the most pleasant people to deal with. They create no ann I experienced the most pleasant car purchase from Keys Lexus at Van Nuys last week. They are the most pleasant people to deal with. They create no annoying sales atitude and there is no pressure. It was extemely enjoyable experience. More
Smooth and Easy! Gor the sales man was very honest and straight forward which made it very clear for me that Lexus is my new car. I came in couple days prior for a tes Gor the sales man was very honest and straight forward which made it very clear for me that Lexus is my new car. I came in couple days prior for a test drive but still wasn't sure if Lexus was my choice. I know I wanted an SUV but wasn't sure which make and model I should lease. After speaking with Gor and getting straight answers about the car, I then decided that the Lexus RX350 was the right car for me and my wife. We truly received excellent customer service from Joey and Gor. More
Taylan Ozden the best friendly carseller tengo muchas palabras que decir de esta persona en especial , el servicio es exselente, la atencion, bueno muy profecional, no handa con mentiras te tengo muchas palabras que decir de esta persona en especial , el servicio es exselente, la atencion, bueno muy profecional, no handa con mentiras te dice tal y como son las cosas , sin trucos o antimañas para poder vender super More
Excellent Facility! Did my deal with Gor Khodzhabagyan & Joe Yerkanyan... Received excellent customer service and care from both of them. They took the time to show me a Did my deal with Gor Khodzhabagyan & Joe Yerkanyan... Received excellent customer service and care from both of them. They took the time to show me alternative options and different packages. In the end, I was satisfied and happy to drive off with my new vehicle. More
Great customer service The wonderful sales department at key Lexus successful got me the vehicle with my desired criteria and monthly payment. I am very pleased and happy w The wonderful sales department at key Lexus successful got me the vehicle with my desired criteria and monthly payment. I am very pleased and happy with my car! Thank you again! More
New Car Purchase Bill was great, answered all my questions. When I called with a small problem he took care of it right away. I would definitely recommend him to any Bill was great, answered all my questions. When I called with a small problem he took care of it right away. I would definitely recommend him to anyone thinking of purchasing a Lexus. More
Poor Customer Service I bought 2013 Lexus RX350 from this Keyes Lexus dealer, and when the sale was not finalized, they promised that they will detailed and fixed all the s I bought 2013 Lexus RX350 from this Keyes Lexus dealer, and when the sale was not finalized, they promised that they will detailed and fixed all the scratches on the car. The car was left at their dealer two 3 days, first time was a horrible detailed and the second time the detailed not completely done. I received the txt from the sale associate at 2:00 pm on Friday 12/19/14 to advise me that the car was done. I came to the dealer at 6:30 pm and the car was not done. They make me waited over an hour before they gave me the key to my car after I demanded them to hand over my key because i couldn't wait anymore. Sure enough, the next day I checked my car the detail works was not completely done. The car still has stained and very dusty in the car. I had informred the manager Darleen twice but nothing was done to the vehicle. This is the worst experience I had with this key dealer. I wanted to let you guys know before visiting this dealer. They will treat you very nice before the sale, but once the sale is completed, they didn't care who you are and don't care to offerr you a drink after you visit them again. More
Easiest car-buying experience of all time! My husband and I purchased a 2015 RX450h from this dealership. We shopped around at several other dealerships, but Alex and the team at Keyes were th My husband and I purchased a 2015 RX450h from this dealership. We shopped around at several other dealerships, but Alex and the team at Keyes were the friendliest, easiest sales team we've ever worked with. The entire process was seamless. Highly recommend, and would buy from them again! More
Would Buy There Again & Again I bought two Lexus ES's and now bought a 2015 RX350 over the past 13 years. I could not be happier with the sales and service of each experience. Th I bought two Lexus ES's and now bought a 2015 RX350 over the past 13 years. I could not be happier with the sales and service of each experience. Thanks to the unflappable Steve Wolpa, I gave him what I wanted and he made it possible that I received the car I favored. Emad Hawatmeh was helpful in explaining and setting up the navigation for us before we drove off the lot. He offered us to come back any time for tutoring. Service Manager Alan Bliss, and Bill Horvat have taken care of maintaining my car through the years. I am totally committed to Keyes (not only Lexus but Toyota too) for my automobile purchases and service. More
New Car Sales This facility looks like no other Lexus dealership in Southern California. Excellent display of all their models and an abundance of salesperson to a This facility looks like no other Lexus dealership in Southern California. Excellent display of all their models and an abundance of salesperson to assist customers. Their facility offers an assortment of sodas, water, milk, coffee, cereal, cookies, with a room set-aside for customers to sit and enjoy. A top rate facility. Ask for Jeff Palayan . . . he gives undivided attention and places your needs first !! Jeff is truly an outstanding person and salesman. He is an asset to Keyes Lexus and deserving recognition for his contributions in making Keyes Lexus #1 !!! I have been a loyal Toyota driver and I am extremely pleased with the Lexus line of automobiles; the quality of vehicles and superb customer service will no doubt bring me back to Keyes Lexus. Word of mouth advertisement is key to their success and I will do exactly that. Thank you Jeff, thank you Keyes Lexus. More