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Keyes Lexus

Van Nuys, CA

4.6
1,649 Reviews

5905 Van Nuys Blvd

Van Nuys, CA

91401

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1,649 Reviews of Keyes Lexus

September 09, 2020

Great job. Service advisor was very helpful. I brought my car in and was helped right away. My service advisor called me and kept me the loop for status. More

by Paintercali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danecia Dedeaux
September 09, 2020

i was surprised . very good service. i appreciated how i was offered a rental car immediately . fast and easy. very happy with my experience . I was servicing 2 recalls on my vehicle More

by mrkandrw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Alrubaie
September 05, 2020

Great fast service and fantastic people to work with at Keys Lexus and thank you for everything . I always know everything is being done as requested without fault More

by Steve6xdad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Pastoral
September 05, 2020

Excellent service. My service consultant, Bill Horvat, is the best. He is friendly, courteous and a true professional that really recommends only service that is beneficial. More

by harbar122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
September 04, 2020

Bill Horvat at Keyes Lexus has been providing outstanding service for my cars for many years. He is unfailingly courteous and resourceful, finding solutions that are both high quality and cost effective. His More

by Tombacker
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
September 03, 2020

Always top notch service at this dealership. Danecia is very thorough, calls with updates on my service and is very helpful. I know my car is in great hands and I can always feel safe driving my car away More

by Patricia Bruno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danecia Dedeaux
August 31, 2020

Harrison was great and got me into my 6th Lexus! He stayed after hours to make sure everything was right and sold a car to my husband and I in the same evening. More

by sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harrison
August 31, 2020

Anthony was terrific. He is always responsive and caring. However, I was told by the girl that called to schedule my appointment to arrive at 8:45 am. I waited over 30 minutes in the line to be c More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Pastoral
August 30, 2020

Bill Horvat has been my service person for several years and is always very professional and helpful. Had my car done early for me. thank you. More

by Tommy Peel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
August 30, 2020

Very easy, thank you. I miss the courtesy drive home and pick up due to covid19. It was difficult to get a ride. I liked the fact you sanitized the drivers area in the car, both before and after service. More

by lauras1115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danecia Dedeaux
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