Keyes Lexus
Van Nuys, CA
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1,646 Reviews of Keyes Lexus
Had a good experience at this dealership, helpfull employees. Quick and painless service. Car as delivered to my house on time. Alfred explained the car 🚘 functions to us thoroughly. Great experience employees. Quick and painless service. Car as delivered to my house on time. Alfred explained the car 🚘 functions to us thoroughly. Great experience More
The service was good. The repairs and my concerns were addressed. My service Rep Danecia Dedeaux always keeps me informed about the status of my repairs and the associat The repairs and my concerns were addressed. My service Rep Danecia Dedeaux always keeps me informed about the status of my repairs and the associated costs. I would only add, that the vehicle washing, needs some attention. If it is going to be offered, then I feel it needs to be performed at a certain level. Keyes Lexus has fallen short in this regard. More
Excellent. Ali is a real asset to your service dept. (Minimum word counts are patently ridiculous when one is as succinct as I.) Ali is a real asset to your service dept. (Minimum word counts are patently ridiculous when one is as succinct as I.) More
Ali, is very personable. He listens to his customers and goes the extra mile. I expressed a concern and he remedied it in a flash. He listens to his customers and goes the extra mile. I expressed a concern and he remedied it in a flash. More
Excellent customer relationship on service and sales. Gave what is reasonable in closing a deal on lease end to renewed sale on my 2021 Lexus RX 350. Will definitely recommend 🤗! Gave what is reasonable in closing a deal on lease end to renewed sale on my 2021 Lexus RX 350. Will definitely recommend 🤗! More
Michael Cabrera in sales & Justin in Finance made my month! We were extremely satisfied. We worked with Michael C in Sales and Justin in Finance. They seriously made it a fun experience, no pressure an month! We were extremely satisfied. We worked with Michael C in Sales and Justin in Finance. They seriously made it a fun experience, no pressure and very organized! Seriously the best car experience I've had in 10 years. We will buy our next car from this dealership. More
I had the absolute best experience here. Everyone from Armand, Arnold to Justin in finance gave me the BEST, A+ service!! When I first went in, I wasn’t expecting to buy the car today, but b Everyone from Armand, Arnold to Justin in finance gave me the BEST, A+ service!! When I first went in, I wasn’t expecting to buy the car today, but because of these 3 men, I now have a brand new Lexus! I am so thankful! More
Excellent experience. Had to go 350 miles for my TX500h Luxury model, and it was worth it. My sales rep was very helpful both over the phone and then in person. When worki Had to go 350 miles for my TX500h Luxury model, and it was worth it. My sales rep was very helpful both over the phone and then in person. When working with the finance department to wrap up the deal, it was the first time in my 40 years of experiences buying a car where they were not my enemy. Walking out of the finance department in the past always left me with a sour feeling, including a different Lexus dealership in northern CA many years ago. This experience, however, was a good one. Straight forward and transparent, and that’s the way I like it. Two thumbs up. More
It was nice people and great services. Bought a good used beautiful 2020 Toyota rav4 XLE. One of the best cars that last longer. Bought a good used beautiful 2020 Toyota rav4 XLE. One of the best cars that last longer. More