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Keyes Lexus

Van Nuys, CA

4.6
1,713 Reviews

5905 Van Nuys Blvd

Van Nuys, CA

91401

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1,713 Reviews of Keyes Lexus

October 14, 2019

my second great service visit with Mike at Keyes Lexus I have a lexus CT (bought at Longo) and previously took my car there and to Toyota of Hollywood. Both of those places constantly upsell and their pric More

by mimi c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nice cashier (both girls, including the one with the lash extensions), Mike Nazari
October 13, 2019

Pre paid service naintenance Danecia was excellent! Longer wait time than usual n car not properly vaccumed. Otherwise, service are excellent due to great customer service and s More

by JR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danecia Dedeaux
October 11, 2019

Very satisfied customer This is my 2nd purchase of a Lexus at Keyes. I used Costco program, and I was connected with Steve Wolpa in just a few hours. He was very helpful, p More

by M.A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hade, Harrison, Steve Wolpa
October 10, 2019

Ali Was awesome he listen to my concerns . Property Ali Was awesome he listen to my concerns . Property diagnosis my problem , and provide me with quick efficient service he is a 5 Star service manage More

by K A
Recommend Dealer
Yes
Employees Worked With
Ali Alrubaie
October 06, 2019

2nd Time's a Charm This is the second lease for me at Keyes Lexus. Ash and I were able to negotiate my upgrade over the phone, texts and emails... I could not be happie More

by transon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ash Naimian, Ramin Hakakian
October 04, 2019

Nick was great and took time to explain the whole Nick in sales was great and took time to explain the whole process. Leah in finance was very helpful going through the contracts and explaining the wa More

by Rich&Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
October 03, 2019

First-class service, with a feel for the real customer Bill Horvat has a real feel for dealing with the real customer (the owner of the car). He worked with me to identify what really needed to be worked More

by CarlosinCalifornia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
October 03, 2019

Excellent! Bill Horvat is my service manager and is ALWAYS so kind and helpful. I feel very good in his hands. Whatever he suggest I do, I usually go along wit More

by Tommy Peel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam in finance and Shane in sales were both very helpful., Bill Horvat
October 03, 2019

Flexible and eager to please We walked in with one model in mind and decided on another Chaz Johnson was patient and responsive to our requests. He had worked with our broker in a More

by DLH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaz Johnson, Jefferey Palayan
October 02, 2019

service appt My car was taken as soon as I drove in. They showed me somethings I didn't know, which was very helpful;. Bill was my service person. he made sure More

by kg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
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