
Keyes Lexus
Van Nuys, CA
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1,713 Reviews of Keyes Lexus
Service Department Top Notch Ali was my representative. Ali did a great job. In the tradition of Alan Pliss. Ali was looking out for me. Alan Pliss is the manager and he has b Ali was my representative. Ali did a great job. In the tradition of Alan Pliss. Ali was looking out for me. Alan Pliss is the manager and he has been great for years. More
Pleasant Service Experience Dealing with auto repairs can be potentially an unpleasant experience, but Anthony was professional and also had a pleasant demeanor. Along with the o Dealing with auto repairs can be potentially an unpleasant experience, but Anthony was professional and also had a pleasant demeanor. Along with the overall atmosphere of the dealership, our experience was as good. More
Service Visit Bill Horvat always friendly, courteous, and professional. It was very easy to obtain rental vehicle while waiting for service to be performed on my 20 Bill Horvat always friendly, courteous, and professional. It was very easy to obtain rental vehicle while waiting for service to be performed on my 2006 GS430. More
I was given a great deal and it was a great experience. I received great assistance from Ramin and Harrison, they made me feel comfortable and confident about my purchase. I felt as if they were trying thei I received great assistance from Ramin and Harrison, they made me feel comfortable and confident about my purchase. I felt as if they were trying their best to find me the best value for my purchase and I just could not be happier about my experience. More
Excellent and Easy Loved your online review of what needs to be done with the car. In a moment I had checked what I wanted to move forward with to finish the service. Su Loved your online review of what needs to be done with the car. In a moment I had checked what I wanted to move forward with to finish the service. Super easy and fantastic! More
September service I have been coming to Keyes Lexus for 10 years. If they didn't have great service and quality work I wouldn't come back for 10 years. I have been coming to Keyes Lexus for 10 years. If they didn't have great service and quality work I wouldn't come back for 10 years. More
15,000 miles service with Bill Horvat. Service manager Bill Horvat was once again very helpful and subjecting what needed to be done. Ended up refinancing with Shane and Sam Jones. After Service manager Bill Horvat was once again very helpful and subjecting what needed to be done. Ended up refinancing with Shane and Sam Jones. After a lot of talk, we need come up with a deal and I have now once again the owner of a RX450 Lexus. Thank you to all for helping to make this happen. More
excellet! Good and pleasant communication from Ider Gongor the sales person. fast process at finance. the car was ready when I arrived. I would recommend Key Good and pleasant communication from Ider Gongor the sales person. fast process at finance. the car was ready when I arrived. I would recommend Keyes Lexus to others. More
Recall work Mike has always been friendly, helpful, and ready to resolve any issue. My car was in for recall work on the Navigation System, When I got my car, sta Mike has always been friendly, helpful, and ready to resolve any issue. My car was in for recall work on the Navigation System, When I got my car, started the engine, and put it into gear it began squeaking as I moved forward and then it stopped. Then I noticed the clock wasn't working and fussed with it for a minute or two I was able to reset it, and it is working now. Lastly when I got home ( I live less than a mile from the service) and turned off the engine it made a loud thud sound, I telephoned Mike the following day and told him about it. None of these things have reoccured. I can not duplicate the issues, so I did not bring it back in. Raul telephoned me and I told him the same thing and because it can't be duplicated there doesn't seem to be any point in bringing it back. I had a bad reaction to 2 shots (shingle shot & flu shot) given the same day and have not been out of the house since. My car has never had any problems in the 5 years I've had it. More
Outstanding From start to finish, Bill Horvat was a true service professional, took his time and catered to our every need and went out of his way to even get us From start to finish, Bill Horvat was a true service professional, took his time and catered to our every need and went out of his way to even get us a loaner car too! More