Keyes Lexus
Van Nuys, CA
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1,661 Reviews of Keyes Lexus
Quick and Easy I did all of my research and knew what model and features I was looking for. Within minutes of submitting an online inquiry I received a phone call, I did all of my research and knew what model and features I was looking for. Within minutes of submitting an online inquiry I received a phone call, and within 36 hours the vehicle was delivered to my doorstep. Great experience!!! More
Impressive I am always impressed with their customer service and their service advisors! I was able to get an appointment the next day, The efficiency of all the I am always impressed with their customer service and their service advisors! I was able to get an appointment the next day, The efficiency of all the team that welcomes, checks you in and my service advisor Mike Nazari was easy to talk to and helpful in understanding what needed to be done. More
Professional and Reliable Service Department For the second time this year, I brought my vehicle to Keyes Lexus and as usual, the service department exceeded my expectations. A special call out For the second time this year, I brought my vehicle to Keyes Lexus and as usual, the service department exceeded my expectations. A special call out to Mr. Allan Pliss, who personally took the time to ensure my needs were met. In fact, when Allan found out I was in a hurry to pick up my car and take my wife out for anniversary dinner, Allan surprised me by having my car clean spotless. Just shows the professionalism and care the Keyes Lexus affords to their customers. More
Buying Made Easy Ider was fantastic! Easy to deal with and was with us every step of the way. Explained the finance terms and went over every detail of the car. Gre Ider was fantastic! Easy to deal with and was with us every step of the way. Explained the finance terms and went over every detail of the car. Great purchasing experience! More
Smooth My arrival and departure was very easy and sufficient! i was offered a rental. They made that very easy. I wax notified my car was ready in a timely My arrival and departure was very easy and sufficient! i was offered a rental. They made that very easy. I wax notified my car was ready in a timely manner. I was just not assured that the dashboard screen problem was diagnosed ans solved. More
Very good purchasing experience I have been there three times. They were giving the most reasonable price at the beginning and tried to satisfy your needs. And they were also pretty I have been there three times. They were giving the most reasonable price at the beginning and tried to satisfy your needs. And they were also pretty patient when you are busy. More
It was excellent Mike is the reason why I take my Lexus to Keyes dealerships for service very honest person very knowledgeable goes out of his way to help his clients Mike is the reason why I take my Lexus to Keyes dealerships for service very honest person very knowledgeable goes out of his way to help his clients More
Great service with professional peolpe in a timely manner Great service, professional people who were able to get me in and out in a timely manner. The coffee and snacks were very good as well. David , the Great service, professional people who were able to get me in and out in a timely manner. The coffee and snacks were very good as well. David , the service guy was great. More
excellent service.Anthony is always great to work with excellent service.Anthony is always great to work with. I would recommend him to others. My car was just there for a 5000 miles checkup. It is 2018 excellent service.Anthony is always great to work with. I would recommend him to others. My car was just there for a 5000 miles checkup. It is 2018 IS300. I have been going there for the last 3 years. More
Great service and very nice waiting area! Ali was my Service Rep and he was excellent! Keyes is always a great place for Sales and Service. and very nice waiting area! Ali was my Service Rep and he was excellent! Keyes is always a great place for Sales and Service. More