Keyes Lexus

Excellent My experience at Keys for whatever my needs be has been exceptional. Everyone is friendly and Bill Horvat was extremely accommodating and got me a lo My experience at Keys for whatever my needs be has been exceptional. Everyone is friendly and Bill Horvat was extremely accommodating and got me a loner car to go to work. At first I was offered a Uber or Lyft and I would not accept that. Bill got me the loner for the day. I appreciated that very much. More

Friendly & efficient service. Excellent customer relations. Service reps are professional and work is normally completed when promised Sometimes parts have to be ordered for car Excellent customer relations. Service reps are professional and work is normally completed when promised Sometimes parts have to be ordered for cars that are over 5 years old this can be frustrating More

Great Service Department! This Dealership offers excellent Service. They are on time and value your time. They are professional and they care that you come back. They have grea This Dealership offers excellent Service. They are on time and value your time. They are professional and they care that you come back. They have great cookies too! More

50k service on Lexus IS 250 Had a great experience getting my vehicle serviced at lexus of Van Nuys. The customer service and care was excellent! I also got a great deal Had a great experience getting my vehicle serviced at lexus of Van Nuys. The customer service and care was excellent! I also got a great deal More

Consistently excellent customer service. My Service Advisor, Michael Nazari, and the Keyes Lexus Van Nuys Service Dept. are always courteous and professional. They do excellent work every ti My Service Advisor, Michael Nazari, and the Keyes Lexus Van Nuys Service Dept. are always courteous and professional. They do excellent work every time I bring in my vehicle for service. More

Always helpful and hones! I keep coming back to the Lexus dealership since 2009 to service & repair my car. The Lexus representative Bill is always very pleasant and helpful an I keep coming back to the Lexus dealership since 2009 to service & repair my car. The Lexus representative Bill is always very pleasant and helpful and I trust his opinion as to what I need to repair. I never feel that Bill is trying to get me to repair items that are not necessary. It is a pleasant experience to get my car serviced and repaired at this dealership. More

Great service all the way around! Keyes Lexus has the most professional, friendly service department of any dealer I've been to. Denicia is my service rep each time I take my car in an Keyes Lexus has the most professional, friendly service department of any dealer I've been to. Denicia is my service rep each time I take my car in and I appreciate how streamlined and pleasant she makes the process. Plus the facility is so friendly and welcoming, treating us customers like royalty. The waiting area is stocked with goodies and a variety of coffees. I love this dealership and am so glad I traded in my previous Lexus dealer for Keyes. More

10k mile service Service advisor Arshak Kirakosyan was courteous and attentive. He explained to me that even though my car had only 7000 miles it met the 12 month tim Service advisor Arshak Kirakosyan was courteous and attentive. He explained to me that even though my car had only 7000 miles it met the 12 month time test and it had to be serviced. He explained what would be done and the legnth of time it would take. More

Wonderful Denicia was professional and friendly. I couldn't ask for a better agent. I hope I get her every time I bring my car to Lexus. She is friendly, un Denicia was professional and friendly. I couldn't ask for a better agent. I hope I get her every time I bring my car to Lexus. She is friendly, understanding, patient and smart. More

Lexus luxury service Courtesy, professionalism, care and comfort- this is what is provided any time I visit this service department. Friendliness of staff makes you feel s Courtesy, professionalism, care and comfort- this is what is provided any time I visit this service department. Friendliness of staff makes you feel so welcomed More