
Keyes Lexus
Van Nuys, CA
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1,712 Reviews of Keyes Lexus
Well organized and professional This Lexus dealership feels organized and professional. The service on the car is excellent. The waiting area is a pleasure to sit in. Mike Nazari t This Lexus dealership feels organized and professional. The service on the car is excellent. The waiting area is a pleasure to sit in. Mike Nazari the man who takes care of me is terrific at his job. More
Dash replacement Iman was super helpful and got our car fixed quickly and provided us with a loaner car. It was a great and easy experience. Thank you! Iman was super helpful and got our car fixed quickly and provided us with a loaner car. It was a great and easy experience. Thank you! More
warrantee service Our three year old Lexus had a dead battery, and lots of corrosion on the terminal. I thought at that point it was out of warrantee. All was repaired Our three year old Lexus had a dead battery, and lots of corrosion on the terminal. I thought at that point it was out of warrantee. All was repaired at no cost and the car was washed before we picked it up. It looked better than when we brought it in. More
The Best Service I ever had at this dealer!!! Bill Horvat was super nice and friendly. He was super busy and he make sure that was inform about the estimated time my care was going to be ready. Bill Horvat was super nice and friendly. He was super busy and he make sure that was inform about the estimated time my care was going to be ready. More
Excellent Service Alan Pliss and Anthony Pastoral always not only provide excellent service but personalized attention to detail. Alan has been there many years and I t Alan Pliss and Anthony Pastoral always not only provide excellent service but personalized attention to detail. Alan has been there many years and I trust his advice and respect his recommendations. I look forward to seeing them when it is time for service.! More
Excellent Service!! Sam Santoso and Karina Maciel provided excellent advice and customer service. They were very helpful and knowledgeable and patient. They were extremel Sam Santoso and Karina Maciel provided excellent advice and customer service. They were very helpful and knowledgeable and patient. They were extremely professional and at the same time very friendly. More
Great service as always! Mike Nazari provided excellent advice and customer service. I will be back and requesting that he is my service advisor in the future. Well done! Mike Nazari provided excellent advice and customer service. I will be back and requesting that he is my service advisor in the future. Well done! More
Excellent Service!! I have always been satisfied with the service at the Van Nuys Lexus. Bill Horvat is always very helpful and trustworthy. As an example, a week ago, my I have always been satisfied with the service at the Van Nuys Lexus. Bill Horvat is always very helpful and trustworthy. As an example, a week ago, my purse was stolen from my car with my car key inside. Bill recommended that I come over in order to change the code so that the key that is in my purse will no longer work. He arranged to service my car right away. I told Bill that since I don't have my purse with the money and credit cards, I will be unable to pay. Bill let me drive away and told me that whenever I get my new credit card or money, I can come by to pay, which I did. There are other examples of Bill Horvat's helpfulness. I will never go anywhere else to have my car serviced. More
Best dealership Thank you for your attentiveness to my requests and for giving my lexus back to me in top service I will continue bringing my car back to this deale Thank you for your attentiveness to my requests and for giving my lexus back to me in top service I will continue bringing my car back to this dealership even when I live out of town More
Quick efficient comfortable helpful Every time I have a service it is handled quickly the waiting room is comfortable and the employees are very helpful. Anthony pastoral has handled eve Every time I have a service it is handled quickly the waiting room is comfortable and the employees are very helpful. Anthony pastoral has handled everything efficiently More