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Keyes Lexus

Van Nuys, CA

4.7
1,715 Reviews

5905 Van Nuys Blvd

Van Nuys, CA

91401

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1,715 Reviews of Keyes Lexus

November 17, 2018

BEEN COMING HERE FOR YEARS! Not only did I buy the car here, but this is the only place that I've come to for service and will continue to do so! More

by LexusOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Former employee Mike Oetzel--I do have to mention him--he was great!, Allan Pliss, Mike Nazari
November 17, 2018

Regular maintenance with brakes safety inspections. Excellence services with knowledgeable service adviser. Very comfortable environment with plenty of choices of refreshment comparing to other Mercedes More

by Copmy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
November 17, 2018

Excellent service as always. I highly recommend Keyes Lexus for service. Danecia stayed on top of everything and called me multiple times throughout the day with updates. Enterpri More

by alion1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danecia Dedeaux
November 16, 2018

Much improved! I've been servicing my Lexus here for years and the quality of service has been disappointing at times but I think they've turned things around becaus More

by lex4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danecia Dedeaux
November 11, 2018

Flawless oil change Reliable and always friendly. I like going there because Anthony knows me and my vehicle needs well. He is my go to guy for service there More

by Mike from SO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Pastoral
November 10, 2018

Best service ever! I have probably owned at least 20 cars in my life. Never have I experienced service as good as Keyes Lexus provided this week. Fast, friendly, eff More

by User-f943cd7f76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arshak
November 08, 2018

This is the third Lexus that I have purchased I received great service and am extremely happy with Steve Wolpa who structured my deal, with Pedro Leon who was his assistant and for David Kohan, th More

by Ron Yoffe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wolpa, Pedro Leon, David Kohan
November 07, 2018

Service Dept = 5 stars, Sales = fewer stars Service Department: Arshak is the only name you need to know, ask for him and everything will be taken care of correctly and efficiently. I had a More

by paulbestapts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arshak
November 07, 2018

Great people all around! Danecia is always so helpful and kind. She's also hilarious if you get her joking. The place is clean, the people are kind and the experience is alw More

by zachosc27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danecia Dedeaux
November 07, 2018

Service Wonderful service advisor who took the time to explain all the recommended repairs. Unfortunately, the pricing for the repairs and service were far a More

by David Patton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
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