Keyes Lexus

Excellent service as always. I highly recommend Keyes Lexus for service. Danecia stayed on top of everything and called me multiple times throughout the day with updates. Enterpri I highly recommend Keyes Lexus for service. Danecia stayed on top of everything and called me multiple times throughout the day with updates. Enterprise is also great. More

Much improved! I've been servicing my Lexus here for years and the quality of service has been disappointing at times but I think they've turned things around becaus I've been servicing my Lexus here for years and the quality of service has been disappointing at times but I think they've turned things around because this last visit was excellent. Danecia was wonderful to work with, there were no hassles in getting a loaner car, my car was done in good time and cleaned way better than previous occasions. More

Flawless oil change Reliable and always friendly. I like going there because Anthony knows me and my vehicle needs well. He is my go to guy for service there Reliable and always friendly. I like going there because Anthony knows me and my vehicle needs well. He is my go to guy for service there More

Best service ever! I have probably owned at least 20 cars in my life. Never have I experienced service as good as Keyes Lexus provided this week. Fast, friendly, eff I have probably owned at least 20 cars in my life. Never have I experienced service as good as Keyes Lexus provided this week. Fast, friendly, efficient! It was a pleasure. No one could have done more. More

This is the third Lexus that I have purchased I received great service and am extremely happy with Steve Wolpa who structured my deal, with Pedro Leon who was his assistant and for David Kohan, th I received great service and am extremely happy with Steve Wolpa who structured my deal, with Pedro Leon who was his assistant and for David Kohan, the General Manager who finalized the deal. I will be back again for my next car from my wife next year and am extremely pleased and satisfied! More

Service Dept = 5 stars, Sales = fewer stars Service Department: Arshak is the only name you need to know, ask for him and everything will be taken care of correctly and efficiently. I had a Service Department: Arshak is the only name you need to know, ask for him and everything will be taken care of correctly and efficiently. I had a negative experience at another Lexus dealership and came to Keyes because they were the closest dealer to my home. Arshak was the first person I spoke with and the last. He took careful note of any and all of my concerns about my vehicle's needs, documented a clear order for the service techs and set me up with another Lexus loaner car. All of the service records were sent to me via email and I was able to follow real time updates regarding the service completion. When the car was ready, Arshak met with me in his office, discussed the line by line updates and remedies and walked me to my freshly washed car as it was ready to go. Arshak shook my hand when we met and when I left, he's been in the service business for a very long time and takes serious concern for a genuine customer experience and relationship. Needless to say, I have found my new service location and drive more easily knowing that my vehicle is under such good care. Believe me, you'll be writing this same review after you work with him. More

Great people all around! Danecia is always so helpful and kind. She's also hilarious if you get her joking. The place is clean, the people are kind and the experience is alw Danecia is always so helpful and kind. She's also hilarious if you get her joking. The place is clean, the people are kind and the experience is always painless. I cannot recommend them enough! More

Service Wonderful service advisor who took the time to explain all the recommended repairs. Unfortunately, the pricing for the repairs and service were far a Wonderful service advisor who took the time to explain all the recommended repairs. Unfortunately, the pricing for the repairs and service were far above what I consider reasonable. More

Best dealership Have been coming to this dealership for service for over 12 years. The service team is great and the facility provides everything one needs while wai Have been coming to this dealership for service for over 12 years. The service team is great and the facility provides everything one needs while waiting for there car to be serviced. More

Great experience Vehicles were prepped and ready to go for test drives on arrival as requested. Salesman was very friendly, answered every question and didn't rush or Vehicles were prepped and ready to go for test drives on arrival as requested. Salesman was very friendly, answered every question and didn't rush or pressure at all, as was finance. Strongly recommend this dealership. More