
Keyes Lexus
Van Nuys, CA
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1,715 Reviews of Keyes Lexus
Excellent Customer Service I would like to commend Mr Anthony Pastoral for his expertise in dealing with me thru the years. He is an asset to the company. I would like to commend Mr Anthony Pastoral for his expertise in dealing with me thru the years. He is an asset to the company. More
Excellence! Everything about my experience at Keyes Lexus was a class act! From the greeting when you pull up to the service and even the lounge area! My service Everything about my experience at Keyes Lexus was a class act! From the greeting when you pull up to the service and even the lounge area! My service advisor was Mike Nazari and he was meticulous about how he listened to my concerns and listened for my needs. Overall... between him and the mechanic, Kasey, who serviced my vehicle I am more than happy! Thank you to a great team! I’ll be back! More
Excelent work I drove a NX200t, The turbocharged was burnout Right before the 70,000 miles and my warranty was expired, I was so bomp about it, they help me to fin I drove a NX200t, The turbocharged was burnout Right before the 70,000 miles and my warranty was expired, I was so bomp about it, they help me to find a good price for the part and labor. More
Lexus This dealership is always clean and inviting. Someone is always asking if you need help. They didn't have the car I wanted so they took the time to This dealership is always clean and inviting. Someone is always asking if you need help. They didn't have the car I wanted so they took the time to find my color combination. Very friendly!! I would like to see them have more people in finance. Do not like waiting so long to pay for the car after finishing with the back and forth/paperwork downstairs. More
Best Car Service Bill Horvat is my Service Advisor. He is knowledgeable, professional and attentive. We bought 2 Lexus.. And also service with this dealer for almost 1 Bill Horvat is my Service Advisor. He is knowledgeable, professional and attentive. We bought 2 Lexus.. And also service with this dealer for almost 10 years. Bill is excellent as alwasy Service center is clean and inviting. More
Lexus recall service October 15, 2018 The service we received for the recall of our GS 350 was, as always, excellent. Anthony Pastoral is a first class service writer and always treats us The service we received for the recall of our GS 350 was, as always, excellent. Anthony Pastoral is a first class service writer and always treats us with respect, as well as seeing that our Lexus is handled very well when we leave it for service. Thank you Anthony! More
Excellent service as always. I am very happy with this Lexus dealership and with Danecia. I came to get a headlight replaced, but it turned out I also needed a new battery. Everyt I am very happy with this Lexus dealership and with Danecia. I came to get a headlight replaced, but it turned out I also needed a new battery. Everything went smoothly. More
very pleasant bill horvat and allen pleiss have always made sure my needs were taken care of timely if a problem occured with the service it was corrected immedi bill horvat and allen pleiss have always made sure my needs were taken care of timely if a problem occured with the service it was corrected immediatly you have the best service dept More
Professional and quick updates and responses I had my car in for maintenance. I was updated quickly with fast responses to my email and texts after I dropped my vehicle off. I had my car in for maintenance. I was updated quickly with fast responses to my email and texts after I dropped my vehicle off. More
Quick and easy Great service level, done in one hour, knowledgeable staff, friendly dealers. Highly recommend!!! Excellent coffe:) and pastries, fast internet, f Great service level, done in one hour, knowledgeable staff, friendly dealers. Highly recommend!!! Excellent coffe:) and pastries, fast internet, full fridge with water and sodas. Very clean place. More