Keyes Lexus

25000mile service Got in right away even though I was running late. Was offered a loner car so I was in and out of there in no time and got my car back before I had to Got in right away even though I was running late. Was offered a loner car so I was in and out of there in no time and got my car back before I had to pick up the kids. More

The customer is treated with respect I have never had a bad experience with any service appointment. I always know what to expect and often, I am am pleasantly surprised with the efficien I have never had a bad experience with any service appointment. I always know what to expect and often, I am am pleasantly surprised with the efficiency of the service. Arshak, in particular, is a pleasure to liase with. More

needed hybrid batter replaces Alan and Bill Horvat were a great help. My car was taken care of quickly and I was always kept informed of its status. Excellent service. Alan and Bill Horvat were a great help. My car was taken care of quickly and I was always kept informed of its status. Excellent service. More

Service is the greatest Everyone is right on top of everything, fast service, Friendly, and very efficient.y The Service Mgr., is a solid leader and works hard to make sure Everyone is right on top of everything, fast service, Friendly, and very efficient.y The Service Mgr., is a solid leader and works hard to make sure his staff does not miss a beat. From 1 to 10, 10 being best, I give ALLAN AND HIS SERVICE PEOPLE A "15" THANK YOU ALL AT LEXUS IN Van Nuys Mr. Paul Kenner Husband of Sherri Gold Kenner. More

Easy Vehicle Service I had my 15,000 mile car check-up and oil change recently, and the entire process was quick, smooth and extremely professional. Everyone at the Keyes I had my 15,000 mile car check-up and oil change recently, and the entire process was quick, smooth and extremely professional. Everyone at the Keyes Lexus dealership was friendly, professional and, well, just nice. And the waiting room is very nice and clean (and so was the ladies restroom). How refreshing! More

CLASSY SERVICE Danecia my service advisor explained everything what was done on the car. Clean waiting area and restrooms. The car wash was also great and with insi Danecia my service advisor explained everything what was done on the car. Clean waiting area and restrooms. The car wash was also great and with inside vacuum. More

20,000 awesome miles Keyes Lexus is the BEST car dealership period. From the initial sale to each service visit, Keyes Lexus staff always provides an enjoyable experience Keyes Lexus is the BEST car dealership period. From the initial sale to each service visit, Keyes Lexus staff always provides an enjoyable experience. I’m a customer for life. More

No hassle and great service It was great service and the employees were very friendly. When I was walking around a few employees ask if they could help me and I said I was just h It was great service and the employees were very friendly. When I was walking around a few employees ask if they could help me and I said I was just here for service. More

Excellent Customer Service I would like to commend Mr Anthony Pastoral for his expertise in dealing with me thru the years. He is an asset to the company. I would like to commend Mr Anthony Pastoral for his expertise in dealing with me thru the years. He is an asset to the company. More

Excellence! Everything about my experience at Keyes Lexus was a class act! From the greeting when you pull up to the service and even the lounge area! My service Everything about my experience at Keyes Lexus was a class act! From the greeting when you pull up to the service and even the lounge area! My service advisor was Mike Nazari and he was meticulous about how he listened to my concerns and listened for my needs. Overall... between him and the mechanic, Kasey, who serviced my vehicle I am more than happy! Thank you to a great team! I’ll be back! More