Keyes Lexus

Excellent . Mike is very attentive and friendly. I will only go to him. He makes the experience easy and I trust him . I had a bad experience in Lexus of Glenda . Mike is very attentive and friendly. I will only go to him. He makes the experience easy and I trust him . I had a bad experience in Lexus of Glendale when I bought the car so I really appreciate Mike. More

Service I was able to make an appointment on the second for 3 July. Since it was the day before the Fourth of July I thought it would be extremely busy. Ho I was able to make an appointment on the second for 3 July. Since it was the day before the Fourth of July I thought it would be extremely busy. However, to My delight I got in. Fantastic! More

Danecia Dedeaux is the BEST!! She was able to get me in on short notice. I got my car serviced with no problems. It's always a great experience going to Keyes Lexus in Van Nuys fo She was able to get me in on short notice. I got my car serviced with no problems. It's always a great experience going to Keyes Lexus in Van Nuys for service. Go see Danecia, she is the BEST! More

OIL CHANGE AND SERVICE ALL GOOD! ANTHONY PASTORAL WAS VERY ACCOMMODATING. WOULD ABSOLUTELY COME BACK TO HIM, SPECIALLY IF I GET A DISCOUNT NEXT TIME. HE WAS VERY PROFESSIONA ALL GOOD! ANTHONY PASTORAL WAS VERY ACCOMMODATING. WOULD ABSOLUTELY COME BACK TO HIM, SPECIALLY IF I GET A DISCOUNT NEXT TIME. HE WAS VERY PROFESSIONAL AND WOULD RECOMMEND HIM AND THE SERVICE DEPT. TO FRIENDS AND FAMILY. More

Very easy straight forward transaction. I bought my car 100% online, sight unseen, delivered to my driveway. I put a lot of trust in Gary Berndt to relay all of the vehicle particulars and h I bought my car 100% online, sight unseen, delivered to my driveway. I put a lot of trust in Gary Berndt to relay all of the vehicle particulars and he did not disappoint me. The car is exactly as Gary told me it would be. More

Good deal This dealership was recommended to me my Costco. At first I was a little skeptical, being it was in Van Nuys and I also never heard of Keys motors. I This dealership was recommended to me my Costco. At first I was a little skeptical, being it was in Van Nuys and I also never heard of Keys motors. I decided to take a drive down there and take a look. I was pleasantly surprised how nice the showroom was and also how huge the service department was. Steve Wolpa, the sales manager showed me around and even brought the car up that I was interested in and explained to me all the new features. I decided then and there this was the place I was going to get my next car. Of course the price was great too. More

Brake replacement/repair Needed rear brakes and also a recheck of the front as there had been a recent 'panic stop' -- needed rotor turning and other work to repair from that. Needed rear brakes and also a recheck of the front as there had been a recent 'panic stop' -- needed rotor turning and other work to repair from that. Various fluids cleaned or replaced -- As always, wait time for work to be completed flew by and the experience was stress free. Not inexpensive but I think, worth it. More

1st visit was better than the 2nd It had been awhile since I got my car serviced by Keyes Lexus. Too expensive + found a trustful auto mechanic elsewhere. Got promo direct mailer, so It had been awhile since I got my car serviced by Keyes Lexus. Too expensive + found a trustful auto mechanic elsewhere. Got promo direct mailer, so figured I'd try again. First visit...pleasant welcome & fast service. I was able to get some work done in the break room while enjoying a nice cup of coffee. Car was spotless when ready. Second visit...not as impressed. Believe the service to my car was done accurately (how am I to know?) but hardly got a smile or hello to greet me. Pretty disappointed. More

It was meant to be when my call was connected to Chris Ward. Chris Ward was the first of many Lexus sales people to work honestly and produce the RX 350 I was looking for. I was about to give up my quest, when I Chris Ward was the first of many Lexus sales people to work honestly and produce the RX 350 I was looking for. I was about to give up my quest, when I decided to call one last dealer which was Keyes. Even Though they were a hour and a half drive away. It was worth it. All other dealers were trying to put me in a vehicle that had about $8000 more equipment than I wanted. Some even claimed that it would not be possible even to order the vehicle I wanted. Lie after lie I was getting tired of it. Then Chris Ward answered the phone and all my dreams of owning my long awaited RX 350 became a reality. I even had to call him back a couple of times to make sure it was true. Bam, bam, bam. he and his associates served me to at a 10 star degree. I am super satisfied with my Keyes Lexus experience and highly recommend Chris Ward to anyone interest in purchasing a new Lexus! Michael Thompson More

Mike Nazari was a 5 star Mike Nazari was extremely helpful, attentive, answered all my questions without rushing and updated me about the service that was being done. He was Mike Nazari was extremely helpful, attentive, answered all my questions without rushing and updated me about the service that was being done. He was everything I could ask for in a service rep. More