Keyes Lexus
Van Nuys, CA
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1,655 Reviews of Keyes Lexus
Service Anthony took care of me--the service went as planned--no problems--car was done on time--they offered me a loaner which I didn't need---Great service! Anthony took care of me--the service went as planned--no problems--car was done on time--they offered me a loaner which I didn't need---Great service!!! More
Great Service. I'm sorry I don't recall the names of the people that helped me. But I will say that when I called to make my appointment. The woman on the line was s I'm sorry I don't recall the names of the people that helped me. But I will say that when I called to make my appointment. The woman on the line was super nice and treated me like a valued customer. I've called other places and the person on the other line sounded like they just did not want to be there. But keep up the good work on that. My service rep was totally nice. Good guy. I was a little surprised to have someone in your sales team approach me while I was waiting on the lounge to see if I wanted to buy a new car. Nice guy and I can see why he would go to the lounge. But I just wanted my oil changed and read my book. Other than that you can bet I will continue to come here for my servicing. Thank you for asking for my feedback. More
Service Great service from Anthony! He and Allan are the best. Car was ready as promised. Never a problem going in for Service. Very professional in all they Great service from Anthony! He and Allan are the best. Car was ready as promised. Never a problem going in for Service. Very professional in all they do. More
wonderful excellent service !!!!! very satisfied . Definitely would recommend to friends and family . i will be attending this dealership for the rest of my c excellent service !!!!! very satisfied . Definitely would recommend to friends and family . i will be attending this dealership for the rest of my car services . Very happy More
Service Danicia was fantastic - friendly, professional and the team got the problem fixed and had me on the road in no time! Danicia kept me inormed of the wo Danicia was fantastic - friendly, professional and the team got the problem fixed and had me on the road in no time! Danicia kept me inormed of the work progress and made it a pleasure Thank you More
service Ali was great very professional and courteous. Good example of Lexus brand.. no pressure just informed of things needs to get our gs working a class Ali was great very professional and courteous. Good example of Lexus brand.. no pressure just informed of things needs to get our gs working a class More
Outstanding Service Anthony Pastoral is an amazing service advisor. Customer service and Lexus vehicle knowledge is outstanding. Maintenance recommendations are on s Anthony Pastoral is an amazing service advisor. Customer service and Lexus vehicle knowledge is outstanding. Maintenance recommendations are on spot. Thank you so much Anthony! More
Wouldn't go to another dealership My Sales Manager (Steve Wolpa) was fabulous and made my experience easy, precise, right to the point, and out the door I went with my new car. We mad My Sales Manager (Steve Wolpa) was fabulous and made my experience easy, precise, right to the point, and out the door I went with my new car. We made the agreement, found the car, did the deal, he took care of what I needed, and what he said he would do, he did. I can't ask for anything else than that. More
Love this ServiceDepartment, 15,000 mile check This is the 1st. time that I dealt with Ali Alrubaie after for some 15 years or longer having Michael Oetzell in service department and like he said " This is the 1st. time that I dealt with Ali Alrubaie after for some 15 years or longer having Michael Oetzell in service department and like he said "You will like Ali". he cares. So I took his word and I like Ali, he is friendly and very helpful. They figured out my "Rattle". So we are all good not moving to a new service department. See you at the 21,000 mile check. More
50,000 service Ali did a great job of getting me in for my service timely. He explained what needed to be done and phoned with updates. The work was done quickly and Ali did a great job of getting me in for my service timely. He explained what needed to be done and phoned with updates. The work was done quickly and car returned earlier than they initially said. More