
Keyes Lexus
Van Nuys, CA
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1,713 Reviews of Keyes Lexus
Excellence Always reliable from beginning to end. Setting up appointment is easy. Timeliness of service is impeccable and so far final product of service has b Always reliable from beginning to end. Setting up appointment is easy. Timeliness of service is impeccable and so far final product of service has been spot on. More
Mr. Pliss takes care of business Took my beloved 03 Lexus in for service. Had an issue. Mr. Allan Pliss quickly took care of business. 5 stars to him. I would do business with him aga Took my beloved 03 Lexus in for service. Had an issue. Mr. Allan Pliss quickly took care of business. 5 stars to him. I would do business with him again. More
Excellent service Mike Nazari is my rep. I like dealing with him and feel that he is honest and very helpful. I always feel like he gives me the best deal for what I ne Mike Nazari is my rep. I like dealing with him and feel that he is honest and very helpful. I always feel like he gives me the best deal for what I need done. More
Oil change service Everything was great except when I got out of the car they didn't tell me I need to meet with someone and sign paperwork before they start the work. Everything was great except when I got out of the car they didn't tell me I need to meet with someone and sign paperwork before they start the work. I assumed they knew I had an appointment and they would come get me from the waiting room. So my time was 2.5 hours vs. 1.5. But they were nice enough to call LYFT and send me to lunch in meantime. Overall a good experience. More
39,000 mile service Mike went over what I needed now and for the next service. He was very friendly and transparent. He made me feel comfortable in choosing here for se Mike went over what I needed now and for the next service. He was very friendly and transparent. He made me feel comfortable in choosing here for service. More
A smooth operation They were very kind and thoughtful of the situation. Made everything smooth and transparent. Mr. Nazari explained everything down to the details on wh They were very kind and thoughtful of the situation. Made everything smooth and transparent. Mr. Nazari explained everything down to the details on what was going on with my car and what needed to be worked on now and future references. More
Hassle free Any issues that I may have experienced were immediately addressed professionally and friendly. This is my first stop when looking for a Lexus and this Any issues that I may have experienced were immediately addressed professionally and friendly. This is my first stop when looking for a Lexus and this is my third Lexus from Keyes. More
Best Service As always, Mike Nazari took care of what needed to be done. I have never had a bad experience with him and my last visit was no exception. His knowled As always, Mike Nazari took care of what needed to be done. I have never had a bad experience with him and my last visit was no exception. His knowledge and positive attitude are very comforting. Great to have my newly serviced and very clean car back. Thank you Mike! More
Excellent . Mike is very attentive and friendly. I will only go to him. He makes the experience easy and I trust him . I had a bad experience in Lexus of Glenda . Mike is very attentive and friendly. I will only go to him. He makes the experience easy and I trust him . I had a bad experience in Lexus of Glendale when I bought the car so I really appreciate Mike. More
Service I was able to make an appointment on the second for 3 July. Since it was the day before the Fourth of July I thought it would be extremely busy. Ho I was able to make an appointment on the second for 3 July. Since it was the day before the Fourth of July I thought it would be extremely busy. However, to My delight I got in. Fantastic! More