Keyes Lexus

Good deal This dealership was recommended to me my Costco. At first I was a little skeptical, being it was in Van Nuys and I also never heard of Keys motors. I This dealership was recommended to me my Costco. At first I was a little skeptical, being it was in Van Nuys and I also never heard of Keys motors. I decided to take a drive down there and take a look. I was pleasantly surprised how nice the showroom was and also how huge the service department was. Steve Wolpa, the sales manager showed me around and even brought the car up that I was interested in and explained to me all the new features. I decided then and there this was the place I was going to get my next car. Of course the price was great too. More

Brake replacement/repair Needed rear brakes and also a recheck of the front as there had been a recent 'panic stop' -- needed rotor turning and other work to repair from that. Needed rear brakes and also a recheck of the front as there had been a recent 'panic stop' -- needed rotor turning and other work to repair from that. Various fluids cleaned or replaced -- As always, wait time for work to be completed flew by and the experience was stress free. Not inexpensive but I think, worth it. More

1st visit was better than the 2nd It had been awhile since I got my car serviced by Keyes Lexus. Too expensive + found a trustful auto mechanic elsewhere. Got promo direct mailer, so It had been awhile since I got my car serviced by Keyes Lexus. Too expensive + found a trustful auto mechanic elsewhere. Got promo direct mailer, so figured I'd try again. First visit...pleasant welcome & fast service. I was able to get some work done in the break room while enjoying a nice cup of coffee. Car was spotless when ready. Second visit...not as impressed. Believe the service to my car was done accurately (how am I to know?) but hardly got a smile or hello to greet me. Pretty disappointed. More

It was meant to be when my call was connected to Chris Ward. Chris Ward was the first of many Lexus sales people to work honestly and produce the RX 350 I was looking for. I was about to give up my quest, when I Chris Ward was the first of many Lexus sales people to work honestly and produce the RX 350 I was looking for. I was about to give up my quest, when I decided to call one last dealer which was Keyes. Even Though they were a hour and a half drive away. It was worth it. All other dealers were trying to put me in a vehicle that had about $8000 more equipment than I wanted. Some even claimed that it would not be possible even to order the vehicle I wanted. Lie after lie I was getting tired of it. Then Chris Ward answered the phone and all my dreams of owning my long awaited RX 350 became a reality. I even had to call him back a couple of times to make sure it was true. Bam, bam, bam. he and his associates served me to at a 10 star degree. I am super satisfied with my Keyes Lexus experience and highly recommend Chris Ward to anyone interest in purchasing a new Lexus! Michael Thompson More

Mike Nazari was a 5 star Mike Nazari was extremely helpful, attentive, answered all my questions without rushing and updated me about the service that was being done. He was Mike Nazari was extremely helpful, attentive, answered all my questions without rushing and updated me about the service that was being done. He was everything I could ask for in a service rep. More

Good service I am very happy with my service experience. Anthony is friendly, accomodating and prompt. I appreciate his good customer service and how clean the f I am very happy with my service experience. Anthony is friendly, accomodating and prompt. I appreciate his good customer service and how clean the facility is. Thank you More

Great Service My experience was pleasant, Ashak always provides stellar service, he’s attentive and prompt! I always feel welcomed at Lexus weather I speak to finan My experience was pleasant, Ashak always provides stellar service, he’s attentive and prompt! I always feel welcomed at Lexus weather I speak to finance, service or sales my questions, or concerns are always met. More

Mike Nazari is the best! Getting my car serviced at Keyes Lexus IS always a great experience. In particular, mike nazari is the best service rep I’ve ever worked with. He is Getting my car serviced at Keyes Lexus IS always a great experience. In particular, mike nazari is the best service rep I’ve ever worked with. He is so accommodating, informative and I truly feel he has my back. More

Purchased my dream car with the right sales team Thank you for your honesty and making my families dream a reality. Shaw and Sam made the entire process easy and convenient on my full time work sched Thank you for your honesty and making my families dream a reality. Shaw and Sam made the entire process easy and convenient on my full time work schedule. More

Service Consultant Over the many years of owning Lexus vehicles, I have been very happy with the excellence of service at Keyes Lexus. Specifically, Bill Horvath has bee Over the many years of owning Lexus vehicles, I have been very happy with the excellence of service at Keyes Lexus. Specifically, Bill Horvath has been my service representative for years. His knowledge, helpfulness and always accommodating is what makes me come back to Keyes and ask for assistance every time. More