
Keyes Lexus
Van Nuys, CA
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1,710 Reviews of Keyes Lexus
Great Service Experience Great service for vehicle maintenance. Work performed as promised, on time, and very attentive etc. No surprises. Good communication and customer Great service for vehicle maintenance. Work performed as promised, on time, and very attentive etc. No surprises. Good communication and customer service. I would recommend Keyes Service. More
Just an oil change I normally make an appointment but this time I just stopped by to see if I needed service or if it was a reset of the maintenance light. Well, I need I normally make an appointment but this time I just stopped by to see if I needed service or if it was a reset of the maintenance light. Well, I needed an oil change and the service department took me immediately and all went well. Ali took care of me and within an hour and a half I was on my way. Thank you Keyes Lexus More
Great place to take your Lexus for service Danecia is my new service advisor and I am very pleased with her and the service department as a whole. I will be returning in the future. Danecia is my new service advisor and I am very pleased with her and the service department as a whole. I will be returning in the future. More
Great Service - Allan Pliss and Anthony Pastoral and Mikey Keyes Lexus in Van Nuys is a premier dealership. A big reason is the service department, led by Alan Pliss. Alan has been great for a long time an Keyes Lexus in Van Nuys is a premier dealership. A big reason is the service department, led by Alan Pliss. Alan has been great for a long time and he still is still great. This time, Alan fixed one of my chief problems in 2 minutes after i told him what was wrong and he taught me to fix it myself. Anthony is one of Alan's top lieutenants. Anthony is professional, attentive and did fine job. Mikey hooked up my cell phone via Bluetooth quickly and pleasantly. More
this dealership / service department is excellent! Mr. Anthony Pastoral was very helpful with my needs of acquiring brand new tires, and the service department is clean and prompt with their work. I w Mr. Anthony Pastoral was very helpful with my needs of acquiring brand new tires, and the service department is clean and prompt with their work. I will definitely recommend this dealership / service department to others. More
Service Anthony took care of me--the service went as planned--no problems--car was done on time--they offered me a loaner which I didn't need---Great service! Anthony took care of me--the service went as planned--no problems--car was done on time--they offered me a loaner which I didn't need---Great service!!! More
Great Service. I'm sorry I don't recall the names of the people that helped me. But I will say that when I called to make my appointment. The woman on the line was s I'm sorry I don't recall the names of the people that helped me. But I will say that when I called to make my appointment. The woman on the line was super nice and treated me like a valued customer. I've called other places and the person on the other line sounded like they just did not want to be there. But keep up the good work on that. My service rep was totally nice. Good guy. I was a little surprised to have someone in your sales team approach me while I was waiting on the lounge to see if I wanted to buy a new car. Nice guy and I can see why he would go to the lounge. But I just wanted my oil changed and read my book. Other than that you can bet I will continue to come here for my servicing. Thank you for asking for my feedback. More
Service Great service from Anthony! He and Allan are the best. Car was ready as promised. Never a problem going in for Service. Very professional in all they Great service from Anthony! He and Allan are the best. Car was ready as promised. Never a problem going in for Service. Very professional in all they do. More
wonderful excellent service !!!!! very satisfied . Definitely would recommend to friends and family . i will be attending this dealership for the rest of my c excellent service !!!!! very satisfied . Definitely would recommend to friends and family . i will be attending this dealership for the rest of my car services . Very happy More
Service Danicia was fantastic - friendly, professional and the team got the problem fixed and had me on the road in no time! Danicia kept me inormed of the wo Danicia was fantastic - friendly, professional and the team got the problem fixed and had me on the road in no time! Danicia kept me inormed of the work progress and made it a pleasure Thank you More