Keyes Mission Hills Hyundai

Overpriced services, long waiting lines, and inconsiderate representatives who does not prioritize your time and only wants to pursue other costumers. inconsiderate representatives who does not prioritize your time and only wants to pursue other costumers. More

They care about the customer. Their stuff is Knowledgeable and very accommodating with the customer Their stuff is Knowledgeable and very accommodating with the customer More

Everyone from the sales reps to managers were friendly and warm. Our car buying experience was great. and warm. Our car buying experience was great. More

Graciously honored Hyundai's 10 year/100,000 mile warranty and took care of an oil drip problem. warranty and took care of an oil drip problem. More

Adolfo (the service advisor) was very helpful. He answered any questions I had and helped out with ensuring I had a car while mine was in the shop for repair. He answered any questions I had and helped out with ensuring I had a car while mine was in the shop for repair. More

Upfront with costs and what to expect. I appreciated the candor. Oscar even managed to find out that one fix was under an extended warranty and helped us get it completed without cost. I appreciated the candor. Oscar even managed to find out that one fix was under an extended warranty and helped us get it completed without cost. More

Even though I had an early morning appointment, I still had to wait 3 and half hours. had to wait 3 and half hours. More

Very kind and helpful they try to help you so u don't have to pay more have to pay more More

Very professional and courteous with great communication, which made the visit very easy and affordable and also provided a loaner car which made the visit very easy and affordable and also provided a loaner car More

I visited the Mission Hills location after being turned away from the Van Nuys location due to capacity. I was able to get same-day service on a Monday morning. I got to the service center first thing in t away from the Van Nuys location due to capacity. I was able to get same-day service on a Monday morning. I got to the service center first thing in the morning and was helped by Ian. He got me all set up for my car to be serviced, despite me not having an appointment. I was so grateful because my car started driving weirdly over the weekend and my engine light had come on. I waited at the dealership because I live outside of the Lyft service radius. Ian was so nice and accommodating. He provided me with the Wi-Fi at the location so I could work remotely from the dealership for the day. He even set me up at a table with outlets so I could charge my work computer. Additionally, he was very thorough in explaining what my car needed to remedy my current situation and some other service needs that were recommended but were never done. Ian was very honest and explained the details of each service. We then went line by line and decided what was an immediate need versus something I could get after a little more time. He also helped me with a 10% discount off of my services and scheduling my future appointment. The service was above and beyond. I trusted what he said because 1) I had googled that other people had a similar issue and 2) I could feel some of the issues as I drove. Nothing felt like a ploy to get more money out of me. I felt that my car was taken care of in a timely manner and with care. I will definitely be going back to this facility as long as I have my Hyundai! Thank you all so much! More