11 Hyundai Dealers near 91345near 91345

If you are buying through the Costco Auto Program, stay - egarciadesigns

If you are buying through the Costco Auto Program, stay far away from Keyes Hyundai of Mission Hills. When buying our vehicle, the dealership forced a $2,290.00 charge labeled as "Required Dealer-Installed Items" on their Costco price sheet, which they bundled entirely onto a KARR Security System warranty contract. When we had to switch to a dealer-traded vehicle to get our preferred color, the physical KARR alarm was never installed on the car we took home. Charging and financing over $2,000 on an auto loan for physical hardware that was never delivered is bad enough, but their response when we tried to address it was even worse: 1. Complete silence and stonewalling: When we first discovered the issue and reached out to cancel, the finance department completely ignored our emails and never returned our phone calls or voicemails. It wasn't until I showed up at the dealership in person with a formal demand letter that anyone would even acknowledge the situation. 2. They admitted in writing it was never installed: Once management finally responded, General Sales Manager Jason Jhee sent an email encouraging us to have KARR come install the system after the fact if it wasn't done already. 3. They falsely claimed Costco mandates forced add-ons: In that same email, the GSM claimed that "the added items are mandatory. It states that on our agreement with Costco"--blatantly contradicting the contract's own disclosure stating the product is optional, as well as California add-on rules. 4. They refused our refund and offered oil changes: When we pointed out the non-delivery, the GSM reversed course, claimed nobody forced it on us, insisted there is "no 30-day cancellation window on a non-cancellable product," and dismissed a $2,290 charge by offering four complimentary oil changes. Billing customers for uninstalled equipment, disguising optional accessories as mandatory, ignoring customer communication, and brushing off legitimate cancellation requests is completely unacceptable. Take your business to an honest dealership that actually delivers what they finance and respects partner program terms.

Great service and very easy to work with. - jonbaeder

Great service and very easy to work with. Would recommend and would go back if I ever needed another Hyundai.

The agent Michael was very helpful. - clabucay71

The agent Michael was very helpful. He helped me choosing my purchased car between The Beamer and Mercedes, I bought the BMW instead as he was his choice as well perpomance and interior, Roomy and the Car is in excellent condition, no issues and problem well maintained.

Sales team is dishonest and after negotiating the price - theharperbeckett

Sales team is dishonest and after negotiating the price on a car, and telling them I wouldn't be paying for the optional accessories, they never took them off the price and ended up sneaking a maintenance contract into the loan even when I told them I would not be paying extra for any additional maintenance or warranty packages. My sales woman was Nina, and the finance manager who did this was Fred Amilee

Had a great and quick experience here. - JayBee

Had a great and quick experience here. Zachary was our salesperson, he made everything a smooth process. All of the staff was very nice and accommodating.

I had my car serviced (oil change and tire rotation) on - bbolanis

I had my car serviced (oil change and tire rotation) on November 2nd and was told my brake pads were both at 5mm and wouldn’t need to be replaced for at least another few months. Today (11/29), my brakes started grinding, so I took my car to Pep Boys only to find that my brake pads were both at 2 and 3 mm. I find it hard to believe that in less than a month I shaved off over 2 mm, and I believe I was deceived by the mechanics in order to rack up a higher eventual cost of repair. I spent $488 at Pep Boys to replace both front brake pads, both front rotors (those were also destroyed and no note was made on my service documentation from Hyundai), and get new brake fluid. At the Hyundai dealership, I was quoted $475. I am so disappointed with the service I received, and if I had known my pads were this bad I could’ve gotten my brake pads replaced sooner without damaging the rotors. However, I’m sure the goal was for me to take it back to them when the rotors and pads wore out so they could charge me extra for their gross negligence and deception. SO scummy.

See them before you talk to any other dealer. - HowardZ

See them before you talk to any other dealer. Awesome dealership. No bull, no dealer double talk they are down to earth straight shooters. Gave me the best price of the 15+ dealers I contacted. All the others played games and after I leased my car from DTLA Hyundai the other dealers came back and said they would beat it. No I want upfront honest deal and that is what I got. Dave, Brian are great. Mario the F&I manager was awesome. Again no bull with the finances. Easy to work with and that is rare in the auto industry. Call them first! Love my Tucson and just might drive down to service it there. Thanks DTLA Hyundai for making car buying simple!

Westlake Hyundai has the worst service department I have - jms

Westlake Hyundai has the worst service department I have ever encountered at a car dealership. I bought my car from Westlake (not a bad experience). My battery died under warranty on my new Ionic 5 about 7 months ago and I had it replaced under warranty. I went back to Westlake Hyundai and had them fix a different issue under warranty. As I recall, it was a big problem getting in to see them. They're scheduled out weeks in advance, and I had to coordinate between service and parts department; they don’t seem to talk. My 12-volt battery died again today. I can only start my car with a jump start. Because Westlake sucked so much last time, I went to Keyes Hyundai. They saw me immediately (no two-week wait). But they wanted to charge me $250 because there is an aftermarket device installed on my ODBC port that I did not install. I probably initialed something during purchase that let them do this, but I had no idea there was an extra device on my car. So I called Westlake Hyundai. Again, Westlake Hyundai tried to schedule me out weeks in advance for a non-starting car. I refused to accept that and they offered one week out. FOR A CAR THAT DOESN’T START. After more escalation they finally gave me an 11 am appointment same day. I came in 20 minutes early. So now I’m at the dealership and all the service Advisors are in a meeting so I just have to wait until the meeting ends. Whenever that is. The car is under warranty which is why I don’t just replace the battery myself. Also the battery has died twice under warranty. Something else is wrong. There is a sign up that they charge 3% extra on credit card transactions. There’s lots of ways they suck. Update: Never did see a service advisor but someone who isn’t a service advisor checked me in. Service Advisors still in a meeting. Total wait time 40 minutes post-appointment, 60 minutes total. I’ll update this again when the car is actually fixed.